Board Statement & Chief Executive’s Message

We are committed to becoming a leading driver of Environmental, Social and Governance (ESG) performance in the local banking industry and the leading ESG-focused bank in Hong Kong in the eyes of our many stakeholders.

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  • More details of Environmental

    Our Environmental Objective

    Being a domestic leader by reducing the environmental impact of our daily operations, and offering customers a wider range of green and sustainable finance solutions.

  • More details of Social

    Our Social Objective

    Enabling younger generations to reach their full potential by offering tailored banking services, developing their future skills, and nurturing a workplace that promotes their wellbeing and professional development.

  • More details of Governance

    Our Governance Objective

    Fully complying with rules and regulations including climate-related risk management and ESG reporting disclosure.

About this Report

The Hang Seng Bank Environmental, Social and Governance Report illustrates the principles and actions of Hang Seng Bank as a corporate citizen in the financial sector, and its relationships with major stakeholders. The report describes our sustainable development efforts during the calendar year 2020. It focuses on the environmental, social and governance (ESG) matters that impact our sustainability and that are of interest to stakeholders. It supplements information in the Bank’s Annual Report 2020.

This report was prepared in accordance with the internationally recognised Global Reporting Initiative Sustainability Reporting Standards (GRI Standards) and GRI G4 Financial Services Sector Disclosures, and the Environmental, Social and Governance Reporting Guide (ESG Guide) issued by the Hong Kong Exchanges and Clearing Limited (HKEx). It also provides disclosures with reference to the standards for Commercial Banks set by the Sustainability Accounting Standards Board (SASB).

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