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Travel Privileges

From reserving hotel rooms to hiring a car - all arrangements that contribute to a prefect trip are now at your fingertips with our fabulous travel privileges.

Airport Limousine Service

Airport Limousine Service

  • Enjoy the airport limousine service at a special rate of HKD200 per ride upon accumulating every HKD3,000 or above travel related spending with your card.
Lounge KEY

Worldwide Airport Lounge Privilege1

  • From now until 30 September 2019, you can enjoy Mastercard® Airport Experiences provided by LoungeKey, accessing to over 1,000 airport lounges worldwide. Upon accumulating eligible retail spending of HKD20,000 in each phase, and pay with your Card at USD27 (equivalent to HKD211) to enjoy the airport lounge service, you can receive $220 Cash Dollars rebate for each paid airport lounge visit per person in that phase.
  • From 1 October 2019 onwards, the lounge fee will be increased to USD32 per person per visit (equivalent to HKD251). Customers can receive $260 Cash Dollars rebate upon accumulating eligible spending correspondingly.

    Note: To access your benefits, you can also sign up for a user account on airport.mastercard.com and/or on Mastercard Airport Experiences mobile app to generate your digital lounge access code, view visit history, and generate offer codes for exclusive dining, retail, spa privileges.

    Worldwide Airport Lounge Privilege Terms and Conditions

    Terms and Conditions of Worldwide Airport Lounge Privilege ("Privilege")

    • The promotion period is from 1 January to 31 December 2019 ("Promotion Period"), and will be divided into 6 phases (each a "Phase") as below:
      • Phase 1: 1 January to 28 February 2019
      • Phase 2: 1 March to 30 April 2019
      • Phase 3: 1 May to 30 June 2019
      • Phase 4: 1 July to 31 August 2019
      • Phase 5: 1 September to 31 October 2019
      • Phase 6: 1 November to 31 December 2019
    • Upon using the airport lounge service, customers are required to pay the entrance fee (USD27 per person per visit) with Hang Seng Prestige World Mastercard ("Eligible Credit Card"). If the accumulated amount of Eligible Retail Transactions (as defined in Clause 6) of the Customer is HKD20,000 or above in each Phase, the Customer can receive $220 Cash Dollars rebate for each lounge visit in the same Phase. From 1 October 2019 onwards, the lounge fee will be increased to USD32 per person per visit (equivalent to HKD251). Customers can receive $260 Cash Dollars rebate upon accumulating eligible spending correspondingly.
    • Each credit card account is entitled to a maximum of 4 times Cash Dollars rebate each Phase, and a total maximum of 12 times Cash Dollars rebate during the Promotion Period. If the principal card and its supplementary card share the same credit limit, the accumulated transaction amount will be calculated on a combined basis and the rebate will be credited into the principal card account.
    • Customers must use an Eligible Credit Card to make all the relevant payments in order to enjoy the Privilege.
    • The Eligible Retail Transactions must be completed within each Phase and posted to the relevant credit card accounts respectively within 14 days after the end of each Phase.
    • Eligible Retail Transactions include retail transactions made with the Eligible Credit Card during the Promotion Period, except for online bill payments, tax payments, phone / fax orders (including bill payments and purchases), balance transfers, "Octopus Automatic Add-Value Service" auto top-up amounts, purchase and / or reload of stored value cards or e-wallets, purchase of products / services at financial / non-financial institutions (including but not limited to, foreign currency, money orders, travellers’ cheques, deposits and money transfers), cash advances, handling fee for cash advances, casino chip purchases, auto pays, any transactions under recurring payment instruction, annual fees / handling fees / finance charges / late charges of credit cards.
    • The Privilege can be used by both the customer and accompanying guests. For example, if a customer visits the airport lounge together with an accompanying guest, the customer would be regarded as having enjoyed the Privilege for 2 times.
    • Eligible Retail Transactions and eligible merchant codes shall be determined respectively at the sole and absolute discretion of Hang Seng Bank Limited ("Hang Seng"). Hang Seng has no obligation to clarify which transactions are eligible for the Privilege before the transactions are made.
    • Any transactions which are eventually cancelled / returned or found to be fraudulent will be considered as ineligible transactions and are not applicable to this Privilege.
    • Eligible Retail Transactions are based on the net spending amount, which means the final amount charged to the Eligible Credit Card, and the use of any discount offers and Cash Dollars / Merchant Dollars will not be taken into account.
    • The Cash Dollars rebate will be automatically credited to customers' credit card account within three months after the end of each Phase. The credit card account should remain valid and in good standing when the extra Cash Dollars are credited. Customers can log on to Hang Seng Personal e-Banking (if applicable) or call 24-hour Hang Seng Credit Card Marketing Enquiry Hotline 2998 6899 to check the reward details.
    • All rewarded Cash Dollars cannot be transferred or converted into cash under any circumstances.
    • Hang Seng Bank Limited ("Hang Seng") will determine the eligibility of all Cash Dollars to be rebated based on the transaction records held by Hang Seng. In case of any disputes, Hang Seng’s records shall be final and conclusive.
    • Customers must keep the original sales slips of all posted transactions. Hang Seng reserves the right to request customers to provide the relevant original sales slips for verification. All sales slips submitted to Hang Seng will not be returned.
    • Use of Cash Dollars is subject to the terms and conditions of Hang Seng Credit Card Membership Rewards Programme. For details, please call our 24-hour Hang Seng Credit Card Marketing Enquiry Hotline 2998 6899.
    • Hang Seng and LoungeKeyTM ("Service Provider") reserve the right to suspend, revise or terminate the service at any time and to amend the terms and conditions thereof from time to time. In case of any disputes, the decision of Hang Seng and the Service Provider shall be final.
    • The Privilege is governed by these terms and conditions and other terms and conditions stipulated by the Service Provider. For the terms and condition of the Service Provider, please refer to airport.mastercard.com.
    • All participating airport lounges are owned and operated by third party organizations. Customers are governed by the terms and conditions stipulated by each participating lounge.
    • Customers understand and accept that Hang Seng is not the direct supplier of the airport lounge service. Hang Seng shall bear no liability relating to any aspect of the services, including without limitation, the quality, the supply, the descriptions of good and / or services provided by the limousine services providers, any false trade description, misrepresentation, mis-statement, omission, unauthorized representation, unfair trade practices or conduct in connection with the Privilege or in making available the service.
    • The list of participating airport lounges is subject to change without prior notice, please visit airport.mastercard.com for the latest list.
    • No person other than the Customer and Hang Seng (which includes its successors and assigns) will have any right under the Contracts (Rights of Third Parties) Ordinance to enforce or enjoy the benefit of any of the provision of these Terms and Conditions.
    • These Terms and Conditions are governed by and will be construed in accordance with the laws of the Hong Kong Special Administrative Region.
    • These Terms and Conditions are subject to prevailing regulatory requirements.
    • In case of any discrepancy between the English and Chinese versions of the terms and conditions, the English version shall prevail.
Mastercard Priceless™ Specials

Mastercard Priceless™ Specials

  • Mastercard Priceless™ Specials are a collection of highly relevant and contextual offers2 that have the potential to unlock priceless moments and are carefully sourced from all over the world. Spanning travel, culinary, shopping, sports, entertainment, art and culture, Mastercard Priceless™ collections have been created for you to enjoy with family and friends, no matter where you are. Making everyday moments special. Priceless.
Banyan Tree Hotels & Resorts Privileges

Banyan Tree Hotels & Resorts Privileges3

  • Enjoy a complimentary 3rd night at participating Angsana, Banyan Tree and Cassia properties using promo code "MASTERCARD". You will also enjoy the following benefits:

    Complimentary breakfast for two persons

    Complimentary WIFI

    20% off Spa and Gallery during stay

    Early check in and late check out (subject to availability)

Hertz

Hertz Car Rental4

  • 10% off for all car groups (excludes Hertz Collections) with minimum 1 day rental

Access to the most celebrated and legendary golfing landmarks5

  • Enjoy the prestigious golfing experience in over 20 renowned golf courses worldwide
1
Each phase consists of 2 months and there is a maximum of 4 times Cash Dollars rebate. The Airport Lounge Program is provided by LoungeKey™. For the details of Airport Lounge locations and services, please visit airport.mastercard.com.
2
Terms and conditions apply. For details, please visit https://specials.priceless.com/en-hk/homepage.
3
Promotion Period till 31 December 2019. Terms and Conditions apply. For details, please visit www.banyantree.com/en/offers/mastercard-offer.
4
Promotion Period till 31 December 2019. Terms and Conditions apply. For details, please visit http://www.hertzasia.com/mastercard.
5
Promotion Period till 31 December 2019. Terms and Conditions apply. For details, please visit www.mastercard.com.hk/world.
The hyperlink (www.mastercard.com.hk/world) may allow you to leave Hang Seng Bank Limited website. The website accessed through this hyperlink may not provide you with any regulatory protections. Hang Seng Bank Limited has no control over linked website and is not liable for your use of the hyperlink website.

24-hour Hang Seng Prestige World Mastercard Customer Service Hotline (852) 2998 8111

The above offers are subject to the General Terms & Conditions. Please Click here for details.

General Terms and Conditions

  • All offers are valid until 31 December 2019 unless otherwise specified.
  • The offers are applicable to regular-priced items / services only and are not applicable to fixed-priced, special-priced, consignment, promotional, festive and designated items / services (unless otherwise specified).
  • The offers are not transferable, and cannot be redeemed or exchanged for cash, or used in conjunction with other promotional offers, discounts, coupons, cash coupons, cake coupons or membership benefits / VIP cards / VIP bonus point programmes of the merchants (unless otherwise specified).
  • Upon closure of the respective merchants, the relevant offers shall be terminated immediately.
  • All products, services, and information related to the offers are directly sold and supplied to customers by the merchants who are solely responsible for all related obligations and liabilities.
  • The offers are governed by these terms and conditions and other terms and conditions stipulated by the respective participating merchants. Hang Seng Bank Limited (“Hang Seng”) and the merchants reserve the right to suspend, revise or terminate the offers at any time and to amend the terms and conditions of the offers from time to time. In case of any dispute, the decision of Hang Seng and the merchants shall be final.
  • No person other than the Customer and Hang Seng (which includes its successors and assigns) will have any right under the Contracts (Rights of Third Parties) Ordinance to enforce or enjoy the benefit of any of the provision of these terms and conditions.
  • These terms and conditions are governed by and will be construed in accordance with the laws of the Hong Kong Special Administrative Region.
  • These terms and conditions are subject to prevailing regulatory requirements.
  • In case of any discrepancy between the English and Chinese versions of the terms and conditions, the English version shall prevail.