Awards and Recognition (2015 – 2020)
Financial / Service Performance
The Asset
- Best Payments and Collections Solution 2020
- Best Bank - Domestic (Hong Kong), Triple A Country Awards 2019 (20th consecutive year)
- Most Innovative Corporate Payment Project and Most Innovative Emerging Digital Technologies Project, Triple A Digital Awards 2018
- Best Green Loan 2018
- Best in Treasury and Working Capital (SMEs), Hong Kong 2017 (2nd consecutive year)
Asiamoney
- Best Domestic Bank (Hong Kong) 2020, 2018, 2017
- Best Bank for SMEs, Best Bank Awards Hong Kong 2019, 2017
Asian Banking & Finance
- Hong Kong Domestic Technology & Operations Bank of the Year 2019 (2nd consecutive year)
- Hong Kong Domestic Trade Finance Bank of the Year 2018 (7th consecutive year)
The Asian Banker
- Best Mobile Banking Application, Excellence in Retail Financial Services Awards 2020
- Strongest Bank in Hong Kong and Asia Pacific 2019
- Best AI and Robotics Initiative, Application or Programme in Hong Kong, Financial Technology Innovation Awards 2019
- Best Payment Bank (3rd consecutive year), Best Transaction Bank (2nd consecutive year), and Best Cash Management Bank (2nd consecutive year) in Hong Kong, Transaction Banking Awards 2018
The Banker
- No. 92 globally in brand value, Top 500 Banking Brands 2017
CFO Innovation Asia
- Best Hong Kong Bank Provider of Cash Management Services, CFO Innovation Awards 2014 and 2015
Cohn & Wolfe
- No. 2 in Hong Kong Authentic 100, Authentic Brands study 2016
Corporate Treasurer
- Best Bank in Hong Kong 2017
Financial Times
- 319th largest listed company by market capitalisation in the world, FT Global 500 2015
Global Finance
- Safest Bank in Hong Kong 2018
- Best Private Bank in Hong Kong 2017
- Best Bank in Hong Kong 2015
The Hong Kong Chinese Importers’ & Exporters’ Association
- Outstanding Import & Export Industry Partner Award 2019 (4th consecutive year)
The Hong Kong General Chamber of Small and Medium Business
- Best SME’s Partner Award, 2019 (14th consecutive year)
Hong Kong Management Association
- Bronze Award, General category, Best Annual Reports Awards 2019
- Honourable Mention, Best Annual Reports Awards 2018
- Bronze Award, General category, Best Annual Reports Awards 2015
MerComm Inc
- Honours Awards for Cover/Photo Design, Interior Design and Interactive Annual Report, category of Banking & Financial Services: Hong Kong/PRC, International ARC Awards 2019
- Gold Award for Traditional Annual Report and Honours Award for Interior Design, category of Banking & Financial Services: Hong Kong/PRC, International ARC Awards 2018
- Honours Award, category of Print, Galaxy Awards 2017
- Silver Awards for Traditional Annual Report and Interior Design, category of Banking & Financial Services: Hong Kong/PRC, International ARC Awards 2017
- Gold Award for Cover Photo/Design, Gold Award for Interior Design and Silver Award for Photography, category of Banking and Financial Services: Hong Kong/PRC, International ARC Awards 2015
Randstad
- Most Attractive Employer, Banking and Financial Services Sector (Hong Kong), Randstad Award 2019
Reader’s Digest
- Gold Awards, Bank (Hong Kong) category (15th consecutive year) and the Credit Card Issuing Bank (Hong Kong) category (11th consecutive year), Reader’s Digest Trusted Brands 2018
Superbrands
- Superbrands Award 2017

Corporate Sustainability
China International Public Relations Association
- Silver Awards (Hang Seng Table Tennis Academy - 15th Anniversary and Hang Seng – Jao Tsung-I Academy Historical and Cultural Programme), Honourable Mention (Hang Seng China Youth Financial Literacy Education Programme), 13th China Golden Awards for Excellence in Public Relations 2017
- Gold Award (Hang Seng – HKFWS Youth Mediation Scheme), Silver Award (Hang Seng Call for Young Talent in Theatre Programme), 12th China Golden Awards for Excellence in Public Relations 2016
The Chinese University of Hong Kong Business School
- Constituent stock of Hong Kong Business Sustainability Index 2019 (5th consecutive year)
Corporate Knights
- Listed in 'Global 100 Most Sustainable Corporations in the World' (2015, 2017)
Dow Jones Indexes
- Constituent stock of Dow Jones Sustainability Asia Pacific Index (2015-2016, 2019)
FTSE Group
- Constituent stock of FTSE4Good Developed Index 2019 (18th consecutive year)
Hang Seng Indexes
- Constituent stock of Hang Seng Corporate Sustainability Index Series 2019 (10th consecutive year)
The Hang Seng University of Hong Kong
- Junzi Corporation 2019 (9th consecutive year)
Hong Kong Arts Development Council
- Award for Arts Sponsorship (Hang Seng Call for Young Talent in Theatre Programme), Hong Kong Arts Development Awards 2016
Hong Kong Council of Social Service
- Caring Company 2019/20 (17th consecutive year)
- Outstanding Partnership Project Award 2016/17 (Hang Seng – HKFWS Youth Mediation Scheme)
Hong Kong Public Relations Professionals’ Association
- Silver Award (Hang Seng – HKFWS Youth Mediation Scheme), 3rd Hong Kong Public Relations Awards 2016
MerComm Inc
- Honours Award for Cover Design of Annual Reports, category of Sustainability Report, Mercury Awards 2019/20
- Gold Award for Cover/Home Page, category of Corporate Social Responsibility Report, International ARC Awards 2019
- Bronze Award for PDF Version of Annual Report, category of Specialised Annual Report: Corporate Social Responsibility Report, International ARC Awards 2018
- Silver Award for Online Annual Reports, category of Corporate Social Responsibility Report, iNOVA Awards 2017
- Silver Award for Annual Reports – Overall Presentation, category of Sustainability Report, Bronze Award for Annual Reports – Overall Presentation, category of Banks, Silver and Bronze Awards for Campaigns – Corporate/Commercial, category of Corporate Social Responsibility Practices, Mercury Awards 2016/17
- Grand Winner – Best of Annual Reports, Gold Award for Annual Reports, category of Online Sustainability Report, Honours Award for Videos & DVDs, category of Corporate Social Responsibility, Galaxy Awards 2016
MSCI
- Constituent stock of MSCI Pacific ex Japan SRI Index 2019 (5th consecutive year)
Social Welfare Department
- Gold Award for Volunteer Service (Organisation) 2018 (9th consecutive year)
US Green Building Council
- The first domestic bank office building (Hang Seng 113) to receive LEED-NC 2009 Platinum certification (2017)