Awards and Recognition (2018-2023)

Financial / Service Performance

The Asset
- Best Bank - Domestic (Hong Kong), Triple A Country Awards 2021 (22nd consecutive year)
- Best Bank, Sustainable Capital Markets 2021
- Best Green Loan 2021, 2018
- Best Sustainability-linked Syndicated Loan 2021
- Best Mobile Banking Application Award, Digital Project Awards 2021
- Best in Treasury and Working Capital for SMEs 2021, 2020
- Best Payments and Collections Solution 2021, 2020
- Best Liquidity and Investments Solution 2021
- Most Innovative Corporate Payment Project and Most Innovative Emerging Digital Technologies Project, Triple A Digital Awards 2018
Asia Asset Management
- Best ESG Index Provider – Hong Kong, Best of the Best Awards 2023, 2022
- Most Innovative Index – Hong Kong , Best of the Best Awards 2023, 2022
- Best ESG China Index Provider, Best of the Best Awards 2023
- Best China Index Provider, Best of the Best Awards 2023
Asiamoney
- Best Bank for SMEs, Best Bank Awards Hong Kong 2021, 2019
- Best Domestic Bank (Hong Kong) 2020, 2018
Asian Banking & Finance
- API Project Of The Year 2020
- Hong Kong Domestic Technology & Operations Bank of the Year 2019 (2nd consecutive year)
- Hong Kong Domestic Trade Finance Bank of the Year 2018 (7th consecutive year)
The Asian Banker
- Best Payments Bank (6th consecutive year) 2022, 2020
- Best API initiative, Frictionless Transaction Awards 2022
- Best Digital/Mobile Banking Service, Hong Kong 2021
- Best Financial Asset/Market Trading Service, International Excellence in Retail Financial Services Awards 2021
- Best Mobile Banking Application, Excellence in Retail Financial Services Awards 2020
- Strongest Bank in Hong Kong and Asia Pacific 2019
- Best AI and Robotics Initiative, Application or Programme in Hong Kong, Financial Technology Innovation Awards 2019
- Best Transaction Bank (2nd consecutive year), and Best Cash Management Bank (2nd consecutive year) in Hong Kong, Transaction Banking Awards 2018
The Banker
- No. 5 in The Top 1000 World Banks by country – Hong Kong 2022, 2020
Capital
- Supreme Brand Awards 2021
- Outstanding Digital Banking Service, Capital Outstanding eCommerce Awards 2021/22
Equileap
- Ranked #1 in Hong Kong for gender equality 2022
Global Finance
- Sustainable Finance Awards in Hong Kong, 2022
- Safest Bank in Hong Kong 2020, 2018
The Hong Kong Chinese Importers’ & Exporters’ Association
- Outstanding Import & Export Industry Partner Award 2019 (4th consecutive year)
The Hong Kong General Chamber of Small and Medium Business
- Best SME’s Partner Award, 2021 (16th consecutive year)
Hong Kong Management Association
- Excellence Report Award, Best Annual Reports Awards 2022
- Most Respected Organisations Award 2021
- Silver Award, General category, Best Annual Reports Awards 2020
- Bronze Award, General category, Best Annual Reports Awards 2019
- Honourable Mention, Best Annual Reports Awards 2018
InvestHK & Hong Kong Monetary Authority
- Best Use Case Award, Central Bank Digital Currency (‘CBDC’) Track, Global Fast Track 2022
MerComm Inc
- Silver Award for Traditional Annual Report, Bronze Award for Chairman's Letter, category of Banking & Financial Services: Hong Kong/PRC, International ARC Awards 2022
- Bronze Award, Websites category, Galaxy Awards 2022
- Gold Award for Interactive Annual Report, Silver Award for Chairman’s Letter and Bronze Award for Traditional Annual Report, category of Banking & Financial Services: Hong Kong/PRC, International ARC Awards 2021
- Silver Award for Interior Design, Bronze Awards for Interactive Annual Report and Traditional Annual Report, category of Banking & Financial Services: Hong Kong/PRC, International ARC Awards 2020
- Honours Awards for Cover/Photo Design, Interior Design and Interactive Annual Report, category of Banking & Financial Services: Hong Kong/PRC, International ARC Awards 2019
- Gold Award for Traditional Annual Report and Honours Award for Interior Design, category of Banking & Financial Services: Hong Kong/PRC, International ARC Awards 2018
Randstad
- Most Attractive Employer, Banking and Financial Services Sector (Hong Kong), Randstad Award 2019
Reader’s Digest
- Gold Awards, Bank (Hong Kong) category (15th consecutive year) and the Credit Card Issuing Bank (Hong Kong) category (11th consecutive year), Reader’s Digest Trusted Brands 2018

Corporate Sustainability

The Chinese University of Hong Kong Business School
- Constituent stock of Hong Kong Business Sustainability Index (7th consecutive year)
- Constituent stock of Greater Bay Area Business Sustainability Index (3rd consecutive year)
- Greater China Business Sustainability Index
Equileap
- 1st among the Top 10 companies in Hong Kong in Gender Equality Global Report & Ranking
FTSE Group
- Constituent stock of FTSE4Good Development Index (21th consecutive year)
Hang Seng Indexes
- Constituent stock of Hang Seng Corporate Sustainability Index Series (12th consecutive year)
Intelligent Carbon
- 7th in Carbon Rating Report of China’s 100 Overseas Listed Companies
The Hang Seng University of Hong Kong
- Junzi Corporation Award (11th consecutive year)
- Junzi Corporation Exemplary Award (3rd consecutive year)
The Office of the Government Chief Information Officer, HKSAR Government
- HKICT Bronze Award in the category of “Smart People - Smart Education & Learning” for Hang Seng- St. James’ Settlement ‘I am…’ Youth Portal, an online platform that provides personalised career and academic advice for young people.
Hong Kong Council of Social Service
- Caring Company 2022/23 (20th consecutive year)
Hong Kong ESG Reporting Awards
- Commendation Award for the Best GRI Report
Hong Kong Corporate Governance & ESG Excellence Awards
- ESG Excellence Award
Master-Insight Awards
- ESG Corporate Excellence Awards
Hong Kong Awards for Environmental Excellence (Services and Trading Sector)
- Gold Award
Global Finance
- Sustainable Finance Awards
MerComm Inc
- Gold Award for PDF Annual Reports, category of Sustainability Report: Hong Kong, International ARC Awards 2020
- Bronze Award for Annual Report Online, category of PDF (Corporate Sustainability Report 2019), Galaxy Awards 2020
- Honours Award for Cover Design of Annual Reports, category of Sustainability Report, Mercury Awards 2019/20
- Gold Award for Cover/Home Page, category of Corporate Social Responsibility Report, International ARC Awards 2019
- Bronze Award for PDF Version of Annual Report, category of Specialised Annual Report: Corporate Social Responsibility Report, International ARC Awards 2018
MSCI
- Constituent of the MSCI Pacific ex Japan SRI Index (7th consecutive year)
The Home and Youth Affairs Bureau and the Agency for Volunteer Service
Hong Kong Volunteer Award 2022:
- Outstanding Award (Corporate & Non-Commercial Organizations)
- Volunteer Hours (Bronze)
The Hong Kong Council of Social Service
- Caring Company 2022/2023 (20th consecutive year)
Chinese Edition of Bloomberg Businessweek and Deloitte
- ESG Leading Enterprise Award 2022
- Leading Social Initiative Award