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Major Milestones
2018
Rolled out Hong Kong’s first AI chatbots for retail banking services

2017
Opened mobile branch to serve residents of public housing estates in remote areas

Launched ATM services with the widest range of foreign currency choices in Hong Kong

2016
Hang Seng Qianhai Fund Management Company Limited, the first foreign‐majority‐owned joint venture fund management company on the Mainland, commenced operation

Hang Seng Investment’s first northbound fund made Mainland debut

2015
Hang Seng China H-Share Index Fund amongst the first batch of northbound funds approved by CSRC under Mainland-Hong Kong Mutual Recognition of Funds initiative

Became the first foreign bank to apply for the establishment of a foreign-majority-owned joint venture fund management company on the Mainland under Supplement X to CEPA

Hang Seng China opened new branch in Jinan

2014
Launched Shanghai-Hong Kong Stock Connect Northbound Trading services

Hang Seng China made RMB1 billion debut in Hong Kong RMB bond market

Hang Seng and Bupa announced 10-year exclusive distribution agreement

Hang Seng China opened new branch in Chengdu

Hang Seng China opened Shanghai Free Trade Zone Sub-branch

2013
Celebrated 80th anniversary

Hang Seng China Shenzhen Qianhai Sub-branch commenced operation

Included in the 'Global 100 Most Sustainable Corporations in the World' - the only Hong Kong company to achieve such recognition

Became the first local financial institution to issue Renminbi Qualified Foreign Institutional Investor ETF

2012
GZHS Research Co., Ltd., a securities investment advisory services joint venture operated by Hang Seng Securities and Guangzhou Securities Company, commenced operation

Hang Seng China opened new branch in Xiamen

Launched the world's first RMB Gold ETF

2011
Became the first local bank in Hong Kong to attain internationally recognised ISO 14001 certification for all offices and branches

Became the first local bank in Hong Kong to be included as a constituent stock on the Dow Jones Sustainability Asia Pacific Index

Hang Seng China celebrated the opening of new headquarters, Hang Seng Bank Tower, in Shanghai

2010
Lead-arranged Hong Kong's first renminbi syndicated loan

Launched Hong Kong's first renminbi certificate of deposit for retail customers

Personal e-Banking celebrated 10th anniversary

Became the first bank in Hong Kong to set renminbi prime rate

Hang Seng China unveiled first cross-city sub-branch

2009
World's first bank to achieve compliance with international occupational health and safety standard BS OHSAS 18001:2007

2008
Celebrated diamond jubilee

Completed Yantai Bank deal

Hang Seng China opened Kunming Branch - its first branch in south west China

Hang Seng China opened Tianjin Branch to further strengthen foothold in Bohai Economic Rim Region

2007
CBRC approved the establishment of Hang Seng Bank (China) Limited - a Mainland subsidiary bank. Hang Seng Bank (China) Limited was established on 28 May 2007.

Ningbo Branch opened

Hangzhou Branch opened

Hang Seng China obtained approval to offer comprehensive renminbi services to local residents in mainland China

Offered Hong Kong’s first Islamic fund

2006
Received approval to prepare for the establishment of its Mainland subsidiary bank

Became the first foreign bank to open a branch in Dongguan

Received approval for a Qualified Domestic Institutional Investor (QDII) licence

Held a Board of Directors meeting on the Mainland for the first time

2005
Offered business customers in Hong Kong renminbi deposit accounts

Upgraded its Beijing representative office to a branch

Became the first Hong Kong financial institution to receive ISO 14001 certification for its sound environmental practices

2004
Received investment quota for Qualified Foreign Institutional Investor scheme

Completed acquisition of a 15.98% stake in Industrial Bank after making a payment of RMB1,726 million (approximately HKD1,626 million)

Renminbi services, including deposits, exchange and remittances, were introduced in Hong Kong branches

2003
Opened Macau Branch

Business e-Banking services were launched on the Mainland

2002
Personal e-Banking services were launched on the Mainland

Business e-Banking services were launched in Hong Kong

2000
Personal e-Banking services were launched in Hong Kong


1997
Received approval to open a branch in Shanghai shortly after the territory's reunification with China


1996
Launched a more modern corporate identity


1995
Opened its first Mainland branch in Guangzhou


1985
Established a presence in mainland China with the opening of a representative office in Shenzhen


1981
Granted a franchise to operate branches in Mass Transit Railway stations


1972
Hang Seng was listed on the Hong Kong Stock Exchange. The initial public offering was oversubscribed by nearly 29 times, totalling HKD2.8 billion and equivalent to nearly half the government's revenue in 1971


1969
The Hang Seng Index was launched as a public service. The Index has been internationally-recognised as Hong Kong's main stock market indicator


1967
Pioneered seven-year residential mortgages in Hong Kong


1965
The Hongkong and Shanghai Banking Corporation acquired a 51% interest in Hang Seng (subsequently increased to 62.14%)


1960
Hang Seng became a public company


1952
Incorporated as a private limited company and embarked on commercial banking


1933
Hang Seng Ngan Ho commenced business as a small money-changing shop at 70 Wing Lok Street, Sheung Wan. In its first year of operation, it recorded a net profit of HKD10,389