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Published a report on Hang Seng’s hypothetical e-HKD use case simulations results in the HKMA’s e-HKD Pilot Programme
Partnered with Bualuang Securities for depositary receipts of the Tracker Fund of Hong Kong and the Hang Seng China Enterprises Index ETF on Stock Exchange of Thailand
Entered a MOU with China Construction Bank to explore cross-boundary e-CNY applications
Hang Seng Indexes Company Limited became the first offshore index compiler to include Beijing Stock Exchange securities in its indexes
Offered e-CNY wallet value-added services for Hong Kong athletes at the 19th Asian Games
Launched the +FUN Dollars credit card rewards programme
Opened two new Cross-boundary Wealth Management Centres in Tsim Sha Tsui and Shenzhen to further enhance the Bank’s ability to provide customers in Hong Kong and the mainland with seamless cross-boundary wealth management solutions
First Bank in Hong Kong to offer commercial banking e-sign service for mainland customers and expand the scope of business banking remote account opening service to Hong Kong companies with mainland shareholders
Launched ‘Future Banking’ service concept to drive bank innovation
Introduced the RMB counter for Hang Seng Bank shares trading
Arranged the Bank’s first social loan to fund community development projects in Hong Kong
The only bank in Hong Kong with three use cases selected for HKMA e-HKD Pilot Programme
Launched Hong Kong‘s first pet-friendly branch
Hang Seng TECH Index ETF included in Stock Connect Programme
Rolled out Hong Kong’s first-ever Prestige Banking ‘Family+ Account’ for seamless personal and family finance and wealth management
Opened first Cross-boundary Wealth Management Centre in Guangzhou to meet escalating demand for cross-boundary financial services in the GBA
Launched Hong Kong’s first low carbon themed A-Share ETF – Hang Seng Stock Connect China A Low Carbon Index ETF
Marked the 30th anniversary of Hang Seng Investment
Signed an exclusive 15-year general insurance distribution agreement with Chubb
Celebrated 90 years of Hang Seng Bank’s deep-rooted connections with Hong Kong
2022
Won ‘Best Use Case Award’ in the Hong Kong Monetary Authority’s Global Fast Track 2022 – Central Bank Digital Currency Track Pitching Competition
Hang Seng Investment became Hong Kong’s No. 1 exchange-traded fund (‘ETF’) manager in terms of assets under management
Hang Seng Investment took up reins as new manager of Tracker Fund of Hong Kong and introduced RMB counter
Hang Seng China Enterprises Index ETF selected as one of the first four ETFs to become eligible for southbound trading under the ETF Connect
Opened new Cross-boundary Wealth Management Centre to serve growing demand in the GBA
Entered the metaverse as part of the MetaGreen project with the vision of building a greener tomorrow
Hang Seng among first in Hong Kong to launch pioneering Mobile Cheque Deposit service for commercial and personal banking customers
Rolled out the first SFC-authorized ESG ETF based on Hang Seng Index - HSI ESG Enhanced Select Index ETF
First bank in Hong Kong to embrace the use of a digital character, Hazel to represent its Digital Banking brand
2021
Hang Seng Central Branch showcases innovative branch design and banking services
Announced strategic alliance with HKTDC to support entrepreneurs to transform business through the adoption of innovative solutions
Rolled out new online payment service ‘Pay with Hang Seng’
Hang Seng Partners with Hang Seng China to Offer GBA Customers Wealth Management Products under Cross-boundary Wealth Management Connect Scheme
First bank in Hong Kong to extend Equity-linked Investment Product Subscription Service to US securities for retail investors
Announced collaboration with HKQAA to promote the green and sustainable economy
Announced strategic alliance with Hong Kong Cyberport Management Company Limited to support HK entrepreneurs
First bank in Hong Kong to adopt ‘iAM Smart’ verification at all branches as a valid form of identification
Launched total wellness solution platform ‘Olive Wellness App’ for customers to enjoy health and wellness services at any time
2020
Rolled out Remote Account Opening service for Business Banking customers
Launched new ‘Signature’ wealth management proposition, and opened first Signature Centre in Hong Kong
Unveiled ‘Future Branch Concept’, which integrates digital innovation and human touch to deliver banking service excellence in Bank 4.0 era
Only domestic bank in Hong Kong included in Dow Jones Sustainability Asia Pacific Index 2020
Hang Seng Investment launched Hang Seng TECH Index ETF and Hang Seng Harvest CSI 300 Index ETF
Rolled out eTicketing services to all branches for all customers
Launched SimplyFund investment service to assist young customers to manage and grow their wealth
Launched ‘Cross-border View and Transfer’, a digital cross-border personal banking account management service
First bank in Hong Kong to launch Whatsapp channel for retail banking AI virtual assistant H A R O
First bank in Hong Kong to launch smart budgeting tool in mobile app
Announced cross-sector collaboration with OnePort Limited on digitalisation of cash management
2019
First bank in Hong Kong to use NFC technology for mobile cash ATM withdrawal services
Hang Seng China became first foreign bank to join bond trading on Mainland China stock exchanges
Unveiled new digitally enabled and open branch service concept
Hang Seng China became first foreign bank to issue Negotiable Certificate of Deposit via Bond Connect
Announced strategic fintech alliance with Hong Kong Science and Technology Parks Corporation
2018
Rolled out Hong Kong’s first AI chatbots for retail banking services
Rolled out AI chatbot for business banking services
Launched all-in-one digital payment collection service for merchants
Launched one-stop personal digital payment platform connected to the Faster Payment System
Partnered with the Hong Kong Monetary Authority and industry peers to develop trade finance blockchain platform
Announced strategic fintech collaboration with Tencent
2017
Opened mobile branch to serve residents of public housing estates in remote areas
Launched ATM services with the widest range of foreign currency choices in Hong Kong
2016
Hang Seng Qianhai Fund Management Company Limited, the first foreign‐majority‐owned joint venture fund management company on the Mainland, commenced operation
Hang Seng Investment’s first northbound fund made Mainland debut
2015
Hang Seng China H-Share Index Fund amongst the first batch of northbound funds approved by CSRC under Mainland-Hong Kong Mutual Recognition of Funds initiative
Became the first foreign bank to apply for the establishment of a foreign-majority-owned joint venture fund management company on the Mainland under Supplement X to CEPA
Hang Seng China opened new branch in Jinan
2014
Launched Shanghai-Hong Kong Stock Connect Northbound Trading services
Hang Seng China made RMB1 billion debut in Hong Kong RMB bond market
Hang Seng and Bupa announced 10-year exclusive distribution agreement
Hang Seng China opened new branch in Chengdu
Hang Seng China opened Shanghai Free Trade Zone Sub-branch
2013
Celebrated 80th anniversary
Hang Seng China Shenzhen Qianhai Sub-branch commenced operation
Included in the 'Global 100 Most Sustainable Corporations in the World' - the only Hong Kong company to achieve such recognition
Became the first local financial institution to issue Renminbi Qualified Foreign Institutional Investor ETF
2012
Hang Seng China opened new branch in Xiamen
Launched the world's first RMB Gold ETF
2011
Became the first local bank in Hong Kong to attain internationally recognised ISO 14001 certification for all offices and branches
Became the first local bank in Hong Kong to be included as a constituent stock on the Dow Jones Sustainability Asia Pacific Index
Hang Seng China celebrated the opening of new headquarters, Hang Seng Bank Tower, in Shanghai
2010
Lead-arranged Hong Kong's first renminbi syndicated loan
Launched Hong Kong's first renminbi certificate of deposit for retail customers
Personal e-Banking celebrated 10th anniversary
Became the first bank in Hong Kong to set renminbi prime rate
Hang Seng China unveiled first cross-city sub-branch
2009
World's first bank to achieve compliance with international occupational health and safety standard BS OHSAS 18001:2007
2008
Celebrated diamond jubilee
Completed Yantai Bank deal
Hang Seng China opened Kunming Branch - its first branch in south west China
Hang Seng China opened Tianjin Branch to further strengthen foothold in Bohai Economic Rim Region
2007
CBRC approved the establishment of Hang Seng Bank (China) Limited - a Mainland subsidiary bank. Hang Seng Bank (China) Limited was established on 28 May 2007.
Ningbo Branch opened
Hangzhou Branch opened
Hang Seng China obtained approval to offer comprehensive renminbi services to local residents in mainland China
Offered Hong Kong’s first Islamic fund
2006
Received approval to prepare for the establishment of its Mainland subsidiary bank
Became the first foreign bank to open a branch in Dongguan
Received approval for a Qualified Domestic Institutional Investor (QDII) licence
Held a Board of Directors meeting on the Mainland for the first time
2005
Offered business customers in Hong Kong renminbi deposit accounts
Upgraded its Beijing representative office to a branch
Became the first Hong Kong financial institution to receive ISO 14001 certification for its sound environmental practices
2004
Received investment quota for Qualified Foreign Institutional Investor scheme
Completed acquisition of a 15.98% stake in Industrial Bank after making a payment of RMB1,726 million (approximately HKD1,626 million)
Renminbi services, including deposits, exchange and remittances, were introduced in Hong Kong branches
2003
Opened Macau Branch
Business e-Banking services were launched on the Mainland
2002
Personal e-Banking services were launched on the Mainland
Business e-Banking services were launched in Hong Kong
2000
Personal e-Banking services were launched in Hong Kong
1997
Received approval to open a branch in Shanghai shortly after the territory's reunification with China
1996
Launched a more modern corporate identity
1995
Opened its first Mainland branch in Guangzhou
1985
Established a presence in mainland China with the opening of a representative office in Shenzhen
1981
Granted a franchise to operate branches in Mass Transit Railway stations
1972
Hang Seng was listed on the Hong Kong Stock Exchange. The initial public offering was oversubscribed by nearly 29 times, totalling HKD2.8 billion and equivalent to nearly half the government's revenue in 1971
1969
The Hang Seng Index was launched as a public service. The Index has been internationally-recognised as Hong Kong's main stock market indicator
1967
Pioneered seven-year residential mortgages in Hong Kong
1965
The Hongkong and Shanghai Banking Corporation acquired a 51% interest in Hang Seng (subsequently increased to 62.14%)
1960
Hang Seng became a public company
1952
Incorporated as a private limited company and embarked on commercial banking
1933
Hang Seng Ngan Ho commenced business as a small money-changing shop at 70 Wing Lok Street, Sheung Wan. In its first year of operation, it recorded a net profit of HKD10,389
