Senior Management - Directors and Organisation

Directors and Organisation

Senior Management

Diana Ferreira CESAR
Executive Director and Chief Executive

For the biographical details, please click here

Kathy CHEUNG Ka Wai
Chief Risk Officer

Joined the Bank since March 2022

Major positions held within Hang Seng Group
	Hang Seng Bank Limited - Chief Risk Officer; Member of Executive Committee
	Hang Seng Investment Management Limited - Director
	Hang Seng Investment Services Limited - Director
	Hang Seng Securities Limited - Director
	Hang Seng Security Management Limited - Director

Other major appointments
	Hang Seng School of Commerce - Director
	The Hang Seng University of Hong Kong - Governor

Past major positions

The Hongkong and Shanghai Banking Corporation Limited -

	Chief Risk Officer, Hong Kong and Macau (2015 - 2022)
	Head of Retail Banking and Wealth Management Risk, Greater China (2015)
	Head of Retail Banking and Wealth Management Risk (2013 - 2015)
	Head of Credit & Risk (2012 - 2013)
	Head of Consumer Credit Risk (2011)
	Various roles in relation to Risk Management (2000 - 2010)

Qualifications
	Bachelor of Arts in Business Administration - Accounting - University of Washington
	Member - American Institute of Certified Public Accountant

Vivien CHIU Wai Man
Chief Operating Officer

Joined the Bank since January 2022

Major positions held within Hang Seng Group
	Hang Seng Bank Limited - Chief Operating Officer; Member of Executive Committee
	Hang Seng Investment Management Limited - Director
	Hang Seng Investment Services Limited - Director
	Hang Seng (Nominee) Limited - Director
	Hang Seng Real Estate Management Limited - Director
	Hang Seng Securities Limited - Director
	Hang Seng Security Management Limited - Director

Other major appointments
	Barrowgate Limited - Director

Past major positions

The Hongkong and Shanghai Banking Corporation Limited -

	Interim Chief Operating Officer Hong Kong (2021);
	Head of Operations Hong Kong (2017 - 2021);
	Regional Head - Banking Operations & CDD, Operations (2013 - 2017);
	Senior Programme Manager, Transformation (2010 - 2013);
	Senior Development Manager, Technology (2007 - 2010);
	Various roles in Technology, Digital Business Services (1989 - 2007)

Hong Kong Interbank Clearing Limited - Alternate Director (2017 - 2021)

HKICL Services Limited - Alternate Director (2017 - 2021)

Hong Kong Trade Finance Platform Company Limited - Alternate Director (2018 - 2021)

Qualifications
	Bachelor of Engineering - University of Melbourne, Australia

Rose CHO Mui
Head of Global Banking

Joined the Bank since June 2003

Major positions held within Hang Seng Group
	Hang Seng Bank Limited - Head of Global Banking; Member of Executive Committee

Past major positions

Hang Seng Bank Limited -

	Head of Corporate Banking, Commercial Banking Division (2015 - 2021);
	Head of Business Banking, Commercial Banking Division (2011 - 2015);
	Deputy Head of Commercial Banking, Commercial Banking Division (2007 - 2011);
	Department Head, Commercial Banking (2004 - 2007);
	Team Head, Commercial Banking Division (2003)

Rabobank, N.A. - Senior Relationship Manager, Corporate Banking (1997 - 2003)

BankBoston, N.A. - Relationship Manager, Corporate Banking (1996 - 1997)

Citibank, N.A. - Relationship Manager, Corporate Banking (1993 - 1996)

Qualifications
	Master of Business Administration - The Hong Kong University of Science and Technology
	Bachelor of Business Administration (Honors) in Business Studies - The Hong Kong Polytechnic University

Liz CHOW Tan Ling
Head of Global Markets

Joined the Bank since October 2006

Major positions held within Hang Seng Group
	Hang Seng Bank Limited - Head of Global Markets; Member of Executive Committee
	Hang Seng Bullion Company Limited - Director

Other major appointments
	Treasury Markets Association - Member of Executive Board

Past major positions

Hang Seng Bank Limited -

	Head of Global Markets Corporate Treasury and Business Management (2011 - 2015);
	Head of Corporate Treasury Services Greater China (2011);
	Various positions in the area of corporate treasury in Treasury Division (2006 - 2011)

DBS Bank Limited, Hong Kong - VP Treasury & Markets (2002 - 2006)

Commonwealth Bank of Australia, Hong Kong - Executive Capital Markets (2000 - 2002)

Qualifications
	Bachelor of Business Administration - The Chinese University of Hong Kong
	Bachelor of Laws - University of London, UK

Gloria HO Lok Sze
Head of Human Resources

Joined the Bank since April 2022

Major positions held within Hang Seng Group
	Hang Seng Bank Limited - Head of Human Resources; Member of Executive Committee
	Hang Seng Security Management Limited - Director

Past major positions
	Kerry Properties Limited - Chief Human Resources Officer (2017-2022)
	Christie’s - Vice President, Head of Human Resources, Asia (2014-2017)
	Shangri-La Group - Director of Human Resources Operations, Development / Corporate Director of Talent Acquisition (2012-2014)

Qualifications
	Bachelor of Commerce, Management - University of Auckland, New Zealand

Donald LAM Yin Shing
Head of Commercial Banking

Joined the Bank since March 2003

Major positions held within Hang Seng Group
	Hang Seng Bank Limited - Head of Commercial Banking; Member of Executive Committee
	Hang Seng Insurance Company Limited - Director

Other major appointments
	Federation of HK Chiu Chow Community Organizations Limited - Director
	Federation of HK Guangxi Community Organisations Limited - Vice Chairman
	Hong Kong Chiu Chow Chamber of Commerce Limited - Honorary Director
	The Community Chest of Hong Kong - Board Member; Second Vice President and Campaign Committee Chairman; Member of Executive Committee
	The Guangxi Province Committee of the Chinese People’s Political Consultative Conference - Member

Past major positions

Hang Seng Bank Limited -

	Head of Commercial Banking Relationship Management (2005 - 2006) ;
	Deputy Head of Commercial Banking Relationship Management (2004 - 2005) ;
	Department Head, Commercial Banking Relationship Management Department A (2003 - 2004)

Playmates Holdings Limited - Executive Director and Chief Financial Officer (2001 - 2003)

The Hongkong and Shanghai Banking Corporation Limited -

	Senior Marketing and Planning Manager (1999 - 2001) ;
	Held various senior positions in Corporate and Commercial Banking (1987 - 1999)

Qualifications
	Certified Banker - The Hong Kong Institute of Bankers
	Chartered Banker - Chartered Banker Institute, UK
	Bachelor of Social Science (1st Class Honor) - The University of Hong Kong
	Master of Business Administration - The Chinese University of Hong Kong
	Master of Science in e-Commerce - The Chinese University of Hong Kong

Gilbert LEE Man Lung
Head of Strategy & Planning and Chief of Staff to CE

Joined the Bank since August 2014

Major positions held within Hang Seng Group
	Hang Seng Bank Limited - Head of Strategy & Planning and Chief of Staff to CE; Member of Executive Committee

Other major appointments
	Yantai Bank Co., Ltd. - Director; Member of Audit Committee; Member of Connected Party Transaction Committee

Past major positions
	Hang Seng Bank Limited - Head of Strategy & Planning (2014 - 2018)
	Wells Fargo Bank, N.A. - Senior Vice President, Cross-Border Governance & Strategic Initiatives Leader - Asia (2013 - 2014)
	Booz & Company - Senior Associate, Co-Lead of Financial Services Practice, Greater China (2007 - 2013)
	Bank of America, N.A. - Assistant Vice President, Special Assets Group, Asia (2006)
	Citibank, N.A. - Various positions in the areas of Corporate Banking and Risk Management (2000 - 2005)

Qualifications
	Chartered Financial Analyst
	Associate - Life Management Institute
	Member - The Hong Kong Institute of Directors
	Master of Business Administration - INSEAD, France
	Master of Science in Business Economics - The Chinese University of Hong Kong
	Bachelor of Finance - The University of Hong Kong
	Fellow of Asia Pacific Leadership Programme - East-West Centre, The University of Hawaii, USA

Rannie LEE Wah Lun
Head of Wealth and Personal Banking

Joined the Bank since January 2022

Major positions held within Hang Seng Group
	Hang Seng Bank Limited - Head of Wealth and Personal Banking; Member of Executive Committee
	Hang Seng Credit Limited - Director
	Hang Seng Finance Limited - Director
	Hang Seng Indexes Company Limited - Member of Hang Seng Index Advisory Committee
	Hang Seng Insurance Company Limited - Director
	Hang Seng Investment Management Limited - Director
	Hang Seng Securities Limited - Chairman
	Hang Seng Security Management Limited - Director
	Haseba Investment Company Limited - Director

Past major positions

The Hongkong and Shanghai Banking Corporation Limited -

	Head of Special Project, Retail Banking and Wealth Management (2021) ;
	Co-CEO and Head of Retail Banking and Wealth Management / Wealth and Personal Banking, Pearl River Delta (Assignment based in Shenzhen, China) (2018 - 2021);
	Various positions in Personal Financial Services Division, including Country Head of Customer Value Management (1997 - 2018)

Qualifications
	Master of Management - Macquarie University
	Bachelor of Law - Manchester Metropolitan University
	Bachelor of Social Science - University of Hong Kong

Andrew LEUNG Wing Lok
Chief Financial Officer

Joined the Bank in July 1997 (left in 2006) and rejoined in July 2009

Major positions held within Hang Seng Group
	Hang Seng Bank Limited - Chief Financial Officer; Member of Executive Committee
	Hang Seng Bank (China) Limited - Director; Chairman of Risk Committee; Member of Audit Committee; Member of Remuneration Committee
	Hang Seng Insurance Company Limited - Director
	Hang Seng Investment Management Limited - Chairman
	Hang Seng Investment Services Limited - Director
	Hang Seng Securities Limited - Director

Other major appointments
	Hang Seng School of Commerce - Director
	HSBC Asia Holdings Limited - Director
	The Hang Seng University of Hong Kong - Governor; Chairman of Audit Committee

Past major positions

Bank of China (Hong Kong) Limited - Deputy General Manager, Financial Management (2007 - 2009)

Hang Lung Properties Limited - Senior Manager, Corporate Finance (2006 - 2007)

Hang Seng Bank Limited -

	Senior Manager and Deputy Head of China Business (2005 - 2006) ;
	Senior Manager and Deputy Head of Greater China Business (2003 - 2005) ;
	Senior Manager of Corporate Banking (2001 - 2003) ;
	Senior Manager and Deputy Head of Financial Control (1997 - 2001)

Qualifications
	Associate - The Hong Kong Chartered Governance Institute (formerly known as The Hong Kong Institute of Chartered Secretaries)
	Associate - The Chartered Governance Institute, UK (formerly known as The Institute of Chartered Secretaries and Administrators)
	Bachelor of PRC Law - Peking University, PRC
	Bachelor of Social Sciences (Major in Management) - The University of Hong Kong
	Chartered Professional Accountant, Canada (CPA (Canada), CMA)
	Fellow - The Association of Chartered Certified Accountants, UK
	Fellow - The Hong Kong Institute of Certified Public Accountants
	Master of Science, Data processing - University of Ulster, UK
	Master of Science in Electronic Commerce and Internet Computing - The University of Hong Kong

Godwin LI Chi Chung
Company Secretary and General Counsel

Joined the Bank since May 1995

Major positions held within Hang Seng Group
	Hang Seng Bank Limited - Company Secretary and General Counsel; Member of Executive Committee
	Hang Seng Bank (Trustee) Limited - Director
	Hang Seng Bullion Company Limited - Director
	Hang Seng (Nominee) Limited - Director
	HASE Wealth Limited - Director

Past major positions
	Hang Seng Bank Limited - Assistant Company Secretary, Senior Manager and Legal Advisor (1995 - 2005)
	Guoco Group Limited - Assistant Legal Counsel (1993 - 1995)

Qualifications
	Bachelor of Laws - The University of Hong Kong

Angela SHING Ching Man
Chief Marketing Officer

Joined the Bank since May 2022

Major positions held within Hang Seng Group
	Hang Seng Bank Limited - Chief Marketing Officer; Member of Executive Committee

Past major positions

Citibank (Hong Kong) Limited -

	Head of Digital Sales and Marketing (2018 - 2022);
	Head of Marketing (2018-2019);
	Head of Marketing Communications (2016-2017);
	Head of Branding and Bank Marketing (2014-2016);
	Head of Branding (2014)

Leo Burnett Limited - Group Brand Director for SK-II - Global, Greater China and Hong Kong (2011 - 2014)

WE Marketing Group - Group Account Director (2006 - 2011)

Qualifications
	Bachelor of Business Administration - The Chinese University of Hong Kong

Ryan SONG Yue Sheng
Vice-Chairman and Chief Executive of Hang Seng Bank (China) Limited

Joined the Bank since May 2018

Major positions held within Hang Seng Group
	Hang Seng Bank Limited - Member of Executive Committee
	Hang Seng Bank (China) Limited - Vice-Chairman and Chief Executive; Chairman of Executive Committee; Member of Connected Transactions Control Committee; Member of Nomination Committee

Past major positions

HSBC Bank (China) Company Limited -

	Executive Vice President (2016 - 2018);
	Head of Global Markets; Member of Executive Committee (2013 - 2018);
	Head of Trading; Deputy Head of Global Markets (2005 - 2013);
	Head of Sales, Global Markets (2000 - 2005)

Qualifications
	Master of Business Administration - China Europe International Business School

Christopher TSANG Hing Keung
Chief Compliance Officer

Joined the Bank since April 2020

Major positions held within Hang Seng Group
	Hang Seng Bank Limited – Chief Compliance Officer; Member of Executive Committee
	Hang Seng Investment Management Limited – Director
	Hang Seng Investment Services Limited – Director
	Hang Seng Securities Limited – Director

Past major positions
	Hang Seng Bank Limited – Head of Regulatory Compliance (2020 – 2021)
	China Construction Bank (Asia) Limited – Chief Compliance Officer (2016 – 2020)
	ICBC (Asia) Limited – Head of Legal and Compliance (2014 – 2016)
	Dah Sing Bank Limited – Group Head of Legal and Compliance (2010 – 2014)
	Bank of Communications Co., Ltd., Hong Kong – Head of Legal and Compliance (2010)
	DBS Bank (Hong Kong) Limited – Head of Compliance, Hong Kong and Mainland China (2005 – 2010)
	Hong Kong Monetary Authority – Manager, Banking Supervision Department (1996 – 2005)
	Standard Chartered Bank – Assistant Relationship Manager (1993 – 1996)

Qualifications
	Master of Science in Banking – City University of Hong Kong
	Master of Business Administration – University of Toronto, Canada
	Bachelor of Arts in Translation – The University of Hong Kong

WONG May Kay
Head of Communications and Corporate Sustainability

Joined the Bank since September 2018

Major positions held within Hang Seng Group
	Hang Seng Bank Limited - Head of Communications and Corporate Sustainability; Member of Executive Committee

Other major appointments
	Hang Seng School of Commerce - Director
	The Hang Seng University of Hong Kong - Governor

Past major positions

Hang Seng Bank Limited – Senior Project Advisor (2018 – 2019)

MW Communications Limited – Founder and Chief Executive Officer (2017 – 2019)

Hsin Chong Group Holdings Limited – Vice President, Business Relations (2016 – 2017)

Campaign Office of Carrie Lam – Media Specialist (2017)

MTR Corporation Limited –

	Principal Corporate Affairs Advisor (2015 – 2016);
	General Manager – Corporate Relations (2013 – 2015);
	Deputy General Manager – Corporate Relations (2008 – 2013);
	Senior Manager – Corporate Relations (2003 – 2008);
	Deputy Corporate Relations Manager (1998 – 2001)

The Hongkong and Shanghai Hotels, Limited – Manager, Communications (2001 – 2003)

CNBC/NBC Asia – News Editor; Supervising Producer (1995 – 1998)

Cathay Pacific Airways Limited – Staff Communication Manager (1994 – 1995)

Television Broadcasts Limited –

	Assistant News Editor; Senior Reporter; News Anchor (1991 – 1994);
	Reporter, News Anchor (1984 – 1989)

Canadian Broadcasting Corporation – Television News Reporter (1989 – 1991)

Qualifications
	Bachelor of Journalism – Carleton University, Ottawa, Canada

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