Senior Management - Directors and Organisation

Directors and Organisation

Senior Management

Ms Louisa CHEANG Wai Wan
Vice-Chairman and Chief Executive

For the biographical details, please click here

Ms Margaret KWAN Wing Han
Executive Director and Head of Retail Banking and Wealth Management

For the biographical details, please click here

Mrs Eunice CHAN
Chief Operating Officer

Joined the Bank since March 2016

Major positions held within Hang Seng Group
	Hang Seng Bank Limited - Chief Operating Officer; Member of Executive Committee
	Hang Seng Investment Management Limited - Director
	Hang Seng Investment Services Limited - Director
	Hang Seng Real Estate Management Limited - Director
	Hang Seng Securities Limited - Director
	Hang Seng Security Management Limited - Director

Past major positions

The Hongkong and Shanghai Banking Corporation Limited -

	Head of Operations Asia Pacific (2015 - 2016);
	Regional Head of Service Delivery Asia Pacific (2012 - 2015);
	Head of Service Delivery Hong Kong (2011 - 2012);
	Head of Securities Operations Centre (2007 - 2011);
	Senior Manager, Network Services Centre Operations (2004 - 2007);
	Manager, Implementation (Payment and Cash Management) (2001 - 2004)

Qualification
	Bachelor of Arts (Major in Economics) - University of Brandon, Canada

Ms Ivy CHAN Shuk Pui
Chief Risk Officer

Joined the Bank since July 2014

Major positions held within Hang Seng Group
	Hang Seng Bank Limited - Chief Risk Officer; Member of Executive Committee
	Hang Seng Investment Management Limited - Director
	Hang Seng Investment Services Limited - Director
	Hang Seng Securities Limited - Director
	Hang Seng Security Management Limited - Director

Past major positions

The Hongkong and Shanghai Banking Corporation Limited -

	Chief Risk Officer, HSBC Bank (Taiwan) Limited (2010 - 2014);
	Senior Manager of Credit Risk Management Department (2005 - 2010);
	Senior Relationship Manager of Credit Risk Management Department (2002 - 2005);
	Treasury Credit Risk Manager (1997 - 2001);
	Various positions in HSBC in the areas of Trade Services, Retail Banking, Corporate Banking Relationship Manager, Credit Operations (1988 - 1997)

Qualification
	Professional Diploma in Company Secretaryship and Administration - The Hong Kong Polytechnic University

Ms Crystal CHEUNG Pui Sze
Head of Financial Crime Compliance

Joined the Bank since June 2019

Major positions held within Hang Seng Group
	Hang Seng Bank Limited – Head of Financial Crime Compliance; Member of Executive Committee

Past major positions

The Hongkong and Shanghai Banking Corporation Limited –

	Regional Head of Regulatory Compliance, Global Trade and Receivables Finance, Asia Pacific (2018 – 2019);
	Regional Head of Financial Crime Compliance, Commercial Banking, Asia Pacific (2013 – 2018);
	Senior Anti-Money Laundering Manager, Asia Pacific (2007 – 2013)

Standard Chartered Bank (Hong Kong) Limited – Compliance Advisor, Anti-Money Laundering (2005 – 2007)

PrimeCredit Limited – Compliance Manager (2004 – 2005)

Hutchison Whampao Limited – Officer, Group Management Services (2002 – 2004)

KPMG, Hong Kong – Accountant (2001 – 2002)

Qualifications
	Bachelor of Economics and Finance – The University of Hong Kong
	Fellow – The Association of Chartered Certified Accountants, UK
	Member of Certified Anti-Money Laundering Professional – Hong Kong Institute of Bankers

Ms Liz CHOW Tan Ling
Head of Global Markets

Joined the Bank since October 2006

Major positions held within Hang Seng Group
	Hang Seng Bank Limited - Head of Global Markets; Member of Executive Committee

Past major positions

Hang Seng Bank Limited -

	Head of Global Markets Corporate Treasury and Business Management (2011 - 2015);
	Head of Corporate Treasury Services Greater China (2011);
	Various positions in the area of corporate treasury in Treasury Division (2006 - 2011)

DBS Bank Limited, Hong Kong - VP Treasury & Markets (2002 - 2006)

Commonwealth Bank of Australia, Hong Kong - Executive Capital Markets (2000 - 2002)

Qualifications
	Bachelor of Business Administration - The Chinese University of Hong Kong
	Bachelor of Laws - University of London, UK

Mr Donald LAM Yin Shing
Head of Commercial Banking

Joined the Bank since March 2003

Major positions held within Hang Seng Group
	Hang Seng Bank Limited - Head of Commercial Banking; Member of Executive Committee
	Hang Seng Insurance Company Limited - Director

Past major positions

Hang Seng Bank Limited -

	Head of Commercial Banking Relationship Management (2005 - 2006) ;
	Deputy Head of Commercial Banking Relationship Management (2004 - 2005) ;
	Department Head, Commercial Banking Relationship Management Department A (2003 - 2004)

Playmates Holdings Limited - Executive Director and Chief Financial Officer (2001 - 2003)

The Hongkong and Shanghai Banking Corporation Limited -

	Senior Marketing and Planning Manager (1999 - 2001) ;
	Held various senior positions in Corporate and Commercial Banking (1987 - 1999)

Qualifications
	Certified Banker - The Hong Kong Institute of Bankers
	Chartered Banker - Chartered Banker Institute, UK
	Bachelor of Social Science (1st Class Honor) - The University of Hong Kong
	Master of Business Administration - The Chinese University of Hong Kong
	Master of Science in e-Commerce - The Chinese University of Hong Kong

Mr Gilbert LEE Man Lung
Head of Strategy & Planning and Chief of Staff to CE

Joined the Bank since August 2014

Major positions held within Hang Seng Group
	Hang Seng Bank Limited - Head of Strategy & Planning and Chief of Staff to CE; Member of Executive Committee

Past major positions
	Hang Seng Bank Limited - Head of Strategy and Planning (2014 - 2018)
	Wells Fargo Bank, N.A. - Senior Vice President, Cross-Border Governance & Strategic Initiatives Leader - Asia (2013 - 2014)
	Booz & Company - Senior Associate, Co-Lead of Financial Services Practice, Greater China (2007 - 2013)
	Bank of America, N.A. - Assistant Vice President, Special Assets Group, Asia (2006)
	Citibank, N.A. - Various positions in the areas of Corporate Banking and Risk Management (2000 - 2005)

Qualifications
	Chartered Financial Analyst
	Master of Business Administration - INSEAD, France
	Master of Science in Business Economics - The Chinese University of Hong Kong
	Bachelor of Finance - The University of Hong Kong
	Fellow of Asia Pacific Leadership Programme - East-West Centre, The University of Hawaii, USA

Mr Andrew LEUNG Wing Lok
Chief Financial Officer

Joined the Bank in July 1997 (left in 2006) and rejoined in July 2009

Major positions held within Hang Seng Group
	Hang Seng Bank Limited - Chief Financial Officer; Member of Executive Committee
	Hang Seng Bank (China) Limited - Director; Chairman of Risk Committee; Member of Audit Committee; Member of Remuneration Committee
	Hang Seng Insurance Company Limited - Director
	Hang Seng Investment Management Limited - Chairman
	Hang Seng Investment Services Limited - Director
	Hang Seng Securities Limited - Director

Past major positions

Bank of China (Hong Kong) Limited - Deputy General Manager, Financial Management (2007 - 2009)

Hang Lung Properties Limited - Senior Manager, Corporate Finance (2006 - 2007)

Hang Seng Bank Limited -

	Senior Manager and Deputy Head of China Business (2005 - 2006) ;
	Senior Manager and Deputy Head of Greater China Business (2003 - 2005) ;
	Senior Manager of Corporate Banking (2001 - 2003) ;
	Senior Manager and Deputy Head of Financial Control (1997 - 2001)

Qualifications
	Associate - The Hong Kong Institute of Chartered Secretaries
	Associate - The Institute of Chartered Secretaries and Administrators, UK
	Bachelor of PRC Law - Peking University, PRC
	Bachelor of Social Sciences (Major in Management) - The University of Hong Kong
	Chartered Professional Accountant, Canada (CPA (Canada), CMA)
	Fellow - The Association of Chartered Certified Accountants, UK
	Fellow - The Hong Kong Institute of Certified Public Accountants
	Master of Science, Data processing - University of Ulster, UK
	Master of Science in Electronic Commerce and Internet Computing - The University of Hong Kong

Mr Godwin LI Chi Chung
Company Secretary and General Counsel

Joined the Bank since May 1995

Major positions held within Hang Seng Group
	Hang Seng Bank Limited - Company Secretary and General Counsel; Member of Executive Committee
	Hang Seng Bank (Trustee) Limited - Director
	Hang Seng (Nominee) Limited - Director

Past major positions
	Hang Seng Bank Limited - Assistant Company Secretary, Senior Manager and Legal Advisor (1995 - 2005)
	Guoco Group Limited - Assistant Legal Counsel (1993 - 1995)

Qualification
	Bachelor of Laws - The University of Hong Kong

Mr Ryan SONG Yue Sheng
Vice-Chairman and Chief Executive of Hang Seng Bank (China) Limited

Joined the Bank since May 2018

Major positions held within Hang Seng Group
	Hang Seng Bank Limited - Member of Executive Committee
	Hang Seng Bank (China) Limited - Vice-Chairman and Chief Executive; Chairman of Executive Committee; Member of Connected Transactions Control Committee; Member of Nomination Committee

Past major positions

HSBC Bank (China) Company Limited -

	Executive Vice President (2016 - 2018);
	Head of Global Markets; Member of Executive Committee (2013 - 2018);
	Head of Trading; Deputy Head of Global Markets (2005 - 2013);
	Head of Sales, Global Markets (2000 - 2005)

Qualification
	Master of Business Administration - China Europe International Business School

Ms Elaine WANG Yee Ning
Head of Human Resources

Joined the Bank since June 2016

Major positions held within Hang Seng Group
	Hang Seng Bank Limited - Head of Human Resources; Member of Executive Committee

Past major positions

The Hongkong and Shanghai Banking Corporation Limited -

	Regional Head of Development and Regional Head of Talent (2014 - 2016);
	Regional Head of Human Resources, Retail Banking and Wealth Management, Asia Pacific (2011 - 2014);
	Head of Human Resources, HSBC China (2009 - 2011)

BP Asia Limited -

	Vice President, Human Resources China & Gas Asia Pacific Business Unit (2005 - 2008);
	Regional Human Resources Manager (2002 - 2004);
	Head of Human Resources, BP Amoco Chemicals Asia Pacific (1992 - 2001)

Qualifications
	Master of Health Services Management - The University of New South Wales, Australia
	Bachelor of Applied Science - The University of Sydney, Australia

Ms Daphne WAT Wing Kam
Head of Global Banking

Joined the Bank since June 1997

Major positions held within Hang Seng Group
	Hang Seng Bank Limited - Head of Global Banking; Member of Executive Committee

Past major positions

Hang Seng Bank Limited -

	Deputy Head of Corporate Banking, Commercial Banking Division (2016 - 2018; 2011 - 2013);
	Head of Large Corporate, Commercial Banking Division (2014 - 2016);
	Head of Credit Control Department, Risk Management (2009 - 2011);
	Senior Relationship Manager, Global Banking (2000 - 2009);
	Relationship Manager, Global Banking (1997 - 2000)

Bank of Tokyo-Mitsubishi (HK) Limited - Relationship Manager (1988 - 1997)

Qualifications
	Chartered Financial Analyst
	Bachelor of Social Science in Economics - The University of Hong Kong
	Master of Business Administration - The Hong Kong University of Science and Technology

Ms WONG May Kay
Head of Communications and Corporate Sustainability

Joined the Bank since September 2018

Major positions held within Hang Seng Group
	Hang Seng Bank Limited - Head of Communications and Corporate Sustainability; Member of Executive Committee

Past major positions

Hang Seng Bank Limited – Senior Project Advisor (2018 – 2019)

MW Communications Limited – Founder and Chief Executive Officer (2017 – 2019)

Hsin Chong Group Holdings Limited – Vice President, Business Relations (2016 – 2017)

Campaign Office of Carrie Lam – Media Specialist (2017)

MTR Corporation Limited –

	Principal Corporate Affairs Advisor (2015 – 2016);
	General Manager – Corporate Relations (2013 – 2015);
	Deputy General Manager – Corporate Relations (2008 – 2013);
	Senior Manager – Corporate Relations (2003 – 2008);
	Deputy Corporate Relations Manager (1998 – 2001)

The Hongkong and Shanghai Hotels, Limited – Manager, Communications (2001 – 2003)

CNBC/NBC Asia – News Editor; Supervising Producer (1995 – 1998)

Cathay Pacific Airways Limited – Staff Communication Manager (1994 – 1995)

Television Broadcasts Limited –

	Assistant News Editor; Senior Reporter; News Anchor (1991 – 1994);
	Reporter, News Anchor (1984 – 1989)

Canadian Broadcasting Corporation – Television News Reporter (1989 – 1991)

Qualification
	Bachelor of Journalism – Carleton University, Ottawa, Canada

Ms Katie YIP Kay Chun
Head of Regulatory Compliance

Joined the Bank since February 2005

Major positions held within Hang Seng Group
	Hang Seng Bank Limited - Head of Regulatory Compliance; Member of Executive Committee
	Hang Seng Investment Management Limited - Director
	Hang Seng Investment Services Limited - Director
	Hang Seng Securities Limited - Director