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    Directors and Organisation
    Senior Management
    Diana Ferreira CESAR JP
    Executive Director and Chief Executive

    For the biographical details, please click here

     

     
    Kathy CHEUNG Ka Wai
    Chief Risk Officer

     

    Joined the Bank since March 2022

     

    Major positions held within Hang Seng Group
    Hang Seng Bank Limited - Chief Risk Officer; Member of Executive Committee
    Hang Seng Investment Management Limited - Director
    Hang Seng Investment Services Limited - Director
    Hang Seng Securities Limited - Director
    Hang Seng Security Management Limited - Director

     

    Other major appointments
    Hang Seng School of Commerce - Director
    HSBC Asia Holdings Limited - Director
    The Hang Seng University of Hong Kong - Governor

     

    Past major positions
    The Hongkong and Shanghai Banking Corporation Limited -
      Chief Risk Officer, Hong Kong and Macau (2015 - 2022)
      Head of Retail Banking and Wealth Management Risk, Greater China (2015)
      Head of Retail Banking and Wealth Management Risk (2013 - 2015)
      Head of Credit & Risk (2012 - 2013)
      Head of Consumer Credit Risk (2011)
      Various roles in relation to Risk Management (2000 - 2010)

     

    Qualifications
    Bachelor of Arts in Business Administration - Accounting - University of Washington
    Member - American Institute of Certified Public Accountant

     

    Vivien CHIU Wai Man
    Chief Operating Officer

    Joined the Bank since January 2022


    Major positions held within Hang Seng Group
    Hang Seng Bank Limited - Chief Operating Officer; Member of Executive Committee
    Hang Seng Investment Management Limited - Director
    Hang Seng Investment Services Limited - Director
    Hang Seng (Nominee) Limited - Director
    Hang Seng Real Estate Management Limited - Director
    Hang Seng Securities Limited - Director
    Hang Seng Security Management Limited - Director

    Other major appointments
    Barrowgate Limited - Director

    Past major positions
    The Hongkong and Shanghai Banking Corporation Limited -
      Interim Chief Operating Officer Hong Kong (2021);
      Head of Operations Hong Kong (2017 - 2021);
      Regional Head - Banking Operations & CDD, Operations (2013 - 2017);
      Senior Programme Manager, Transformation (2010 - 2013);
      Senior Development Manager, Technology (2007 - 2010);
      Various roles in Technology, Digital Business Services (1989 - 2007)
    Hong Kong Interbank Clearing Limited - Alternate Director (2017 - 2021)
    HKICL Services Limited - Alternate Director (2017 - 2021)
    Hong Kong Trade Finance Platform Company Limited - Alternate Director (2018 - 2021)

    Qualifications
    Bachelor of Engineering - University of Melbourne, Australia

     

    Rose CHO Mui
    Head of Global Banking

    Joined the Bank since June 2003


    Major positions held within Hang Seng Group
    Hang Seng Bank Limited - Head of Global Banking; Member of Executive Committee

    Past major positions
    Hang Seng Bank Limited -
      Head of Corporate Banking, Commercial Banking Division (2015 - 2021);
      Head of Business Banking, Commercial Banking Division (2011 - 2015);
      Deputy Head of Commercial Banking, Commercial Banking Division (2007 - 2011);
      Department Head, Commercial Banking (2004 - 2007);
      Team Head, Commercial Banking Division (2003)
    Rabobank, N.A. - Senior Relationship Manager, Corporate Banking (1997 - 2003)
    BankBoston, N.A. - Relationship Manager, Corporate Banking (1996 - 1997)
    Citibank, N.A. - Relationship Manager, Corporate Banking (1993 - 1996)

    Qualifications
    Master of Business Administration - The Hong Kong University of Science and Technology
    Bachelor of Business Administration (Honors) in Business Studies - The Hong Kong Polytechnic University

     

    Liz CHOW Tan Ling
    Head of Global Markets

    Joined the Bank since October 2006


    Major positions held within Hang Seng Group
    Hang Seng Bank Limited - Head of Global Markets; Member of Executive Committee
    Hang Seng Bullion Company Limited - Director

    Other major appointments
    Treasury Markets Association - Member of Executive Board

    Past major positions
    Hang Seng Bank Limited -
      Head of Global Markets Corporate Treasury and Business Management (2011 - 2015);
      Head of Corporate Treasury Services Greater China (2011);
      Various positions in the area of corporate treasury in Treasury Division (2006 - 2011)
    DBS Bank Limited, Hong Kong - VP Treasury & Markets (2002 - 2006)
    Commonwealth Bank of Australia, Hong Kong - Executive Capital Markets (2000 - 2002)

    Qualifications
    Bachelor of Business Administration - The Chinese University of Hong Kong
    Bachelor of Laws - University of London, UK

     

    Gloria HO Lok Sze
    Head of Human Resources

    Joined the Bank since April 2022


    Major positions held within Hang Seng Group
    Hang Seng Bank Limited - Head of Human Resources; Member of Executive Committee
    Hang Seng Security Management Limited - Director

    Past major positions
    Kerry Properties Limited - Chief Human Resources Officer (2017-2022)
    Christie’s - Vice President, Head of Human Resources, Asia (2014-2017)
    Shangri-La Group - Director of Human Resources Operations, Development / Corporate Director of Talent Acquisition (2012-2014)

    Qualifications
    Bachelor of Commerce, Management - University of Auckland, New Zealand

     

    Donald LAM Yin Shing
    Head of Commercial Banking

    Joined the Bank since March 2003


    Major positions held within Hang Seng Group
    Hang Seng Bank Limited - Head of Commercial Banking; Member of Executive Committee
    Hang Seng Insurance Company Limited - Director

    Other major appointments
    Hong Kong Chiu Chow Chamber of Commerce Limited - Honorary Director
    The Guangxi Province Committee of the Chinese People’s Political Consultative Conference - Member

    Past major positions
    The Community Chest of Hong Kong - Board Member; Second Vice President and Campaign Committee Chairman; Member of Executive Committee (2021 - 2022)
    Federation of HK Chiu Chow Community Organizations Limited - Director (2014 - 2020)
    Federation of HK Guangxi Community Organisations Limited - Vice Chairman (2018 - 2020)
    Hang Seng Bank Limited -
      Head of Commercial Banking Relationship Management (2005 - 2006) ;
      Deputy Head of Commercial Banking Relationship Management (2004 - 2005) ;
      Department Head, Commercial Banking Relationship Management Department A (2003 - 2004)
    Playmates Holdings Limited - Executive Director and Chief Financial Officer (2001 - 2003)
    The Hongkong and Shanghai Banking Corporation Limited -
      Senior Marketing and Planning Manager (1999 - 2001) ;
      Held various senior positions in Corporate and Commercial Banking (1987 - 1999)

    Qualifications
    Certified Banker - The Hong Kong Institute of Bankers
    Chartered Banker - Chartered Banker Institute, UK
    Bachelor of Social Science (1st Class Honor) - The University of Hong Kong
    Master of Business Administration - The Chinese University of Hong Kong
    Master of Science in e-Commerce - The Chinese University of Hong Kong

     

    Betty LAW Shuk Man
    Head of Communications and Corporate Sustainability

    Joined the Bank since July 2022


    Major positions held within Hang Seng Group
    Hang Seng Bank Limited - Head of Communications and Corporate Sustainability; Member of Executive Committee

    Other major appointments
    Hang Seng School of Commerce - Director
    The Hang Seng University of Hong Kong - Governor

    Past major positions
    The Hong Kong Jockey Club - Executive Manager, Public Affairs (Corporate & Media Services) (2019 - 2022)
    Hang Lung Properties Limited - General Manager - Corporate Communications (2011 - 2019)
    AIA Group Limited - Assistant Vice President Group Communications (2010 - 2011)
    Hang Seng Bank Limited - Senior Corporate Communications Manager (2006 - 2010)

    Qualifications
    Master of Comparative and Public History - The Chinese University of Hong Kong
    Master of International and Public Affairs - The University of Hong Kong
    Bachelor of Arts in English and Translation - The Chinese University of Hong Kong

     

    Gilbert LEE Man Lung
    Head of Strategy & Planning and Chief of Staff to CE

    Joined the Bank since August 2014


    Major positions held within Hang Seng Group
    Hang Seng Bank Limited - Head of Strategy & Planning and Chief of Staff to CE; Member of Executive Committee

    Other major appointments
    Yantai Bank Co., Ltd. - Director; Member of Audit Committee; Member of Connected Party Transaction Committee

    Past major positions
    Hang Seng Bank Limited - Head of Strategy & Planning (2014 - 2018)
    Wells Fargo Bank, N.A. - Senior Vice President, Cross-Border Governance & Strategic Initiatives Leader - Asia (2013 - 2014)
    Booz & Company - Senior Associate, Co-Lead of Financial Services Practice, Greater China (2007 - 2013)
    Bank of America, N.A. - Assistant Vice President, Special Assets Group, Asia (2006)
    Citibank, N.A. - Various positions in the areas of Corporate Banking and Risk Management (2000 - 2005)

    Qualifications
    Chartered Financial Analyst
    Associate - Life Management Institute
    Member - The Hong Kong Institute of Directors
    Master of Business Administration - INSEAD, France
    Master of Science in Business Economics - The Chinese University of Hong Kong
    Bachelor of Finance - The University of Hong Kong
    Fellow of Asia Pacific Leadership Programme - East-West Centre, The University of Hawaii, USA

     

    Rannie LEE Wah Lun
    Head of Wealth and Personal Banking

    Joined the Bank since January 2022

     

    Major positions held within Hang Seng Group
    Hang Seng Bank Limited - Head of Wealth and Personal Banking; Member of Executive Committee
    Hang Seng Bank (Trustee) Limited - Director
    Hang Seng Credit Limited - Director
    Hang Seng Finance Limited - Director
    Hang Seng Indexes Company Limited - Member of Hang Seng Index Advisory Committee
    Hang Seng Insurance Company Limited - Director
    Hang Seng Investment Management Limited - Director
    Hang Seng Securities Limited - Chairman
    Hang Seng Security Management Limited - Director
    HASE Wealth Limited - Director
    Haseba Investment Company Limited - Director

     

    Past major positions
    The Hongkong and Shanghai Banking Corporation Limited -
      Head of Special Project, Retail Banking and Wealth Management (2021) ;
      Co-CEO and Head of Retail Banking and Wealth Management / Wealth and Personal Banking, Pearl River Delta (Assignment based in Shenzhen, China) (2018 - 2021);
      Various positions in Personal Financial Services Division, including Country Head of Customer Value Management (1997 - 2018)

     

    Qualifications
    Master of Management - Macquarie University
    Bachelor of Law - Manchester Metropolitan University
    Bachelor of Social Science - University of Hong Kong

     

    Godwin LI Chi Chung
    Company Secretary and General Counsel

    Joined the Bank since May 1995


    Major positions held within Hang Seng Group
    Hang Seng Bank Limited - Company Secretary and General Counsel; Member of Executive Committee
    Hang Seng Bank (Trustee) Limited - Director
    Hang Seng Bullion Company Limited - Director
    Hang Seng (Nominee) Limited - Director
    HASE Wealth Limited - Director

    Past major positions
    Hang Seng Bank Limited - Assistant Company Secretary, Senior Manager and Legal Advisor (1995 - 2005)
    Guoco Group Limited - Assistant Legal Counsel (1993 - 1995)

    Qualifications
    Bachelor of Laws - The University of Hong Kong

     

    SAW Say Pin
    Chief Financial Officer

    Joined the Bank since August 2022


    Major positions held within Hang Seng Group
    Hang Seng Bank Limited - Chief Financial Officer; Member of Executive Committee
    Hang Seng Investment Management Limited - Chairman
    Hang Seng Investment Services Limited - Director
    Hang Seng Securities Limited - Director
    Hang Seng Real Estate Management Limited - Director
    Imenson Limited - Director

    Past major positions
    Hubei Suizhou Cengdu HSBC Rural Bank Company Limited - Supervisor (2020 - 2022)
    HSBC Bank (China) Company Limited - Chief Financial Officer (2019 - 2022)
    HSBC Bank Malaysia Berhad - various positions including Chief Financial Officer; Chief Accounting Officer; Senior Finance Manager; Head of Treasury Services; Head of Management Information; Financial Accountant (1995 - 2019)
    HSBC Electronic Data Processing (Malaysia) Sdn Bhd - Non-executive Director (2015 - 2019)
    HSBC Software Development (Malaysia) Sdn Bhd - Non-executive Director (2015 - 2019)
    HSBC Amanah Malaysia Berhad - Chief Financial Officer (Double-hat) (2011 - 2015)

    Qualifications
    Chartered Banker - Asian Institute of Chartered Banker
    Fellow - CPA Australia
    Master of Finance - Royal Melbourne Institute of Technology

     

    Angela SHING Ching Man
    Chief Marketing Officer

    Joined the Bank since May 2022


    Major positions held within Hang Seng Group
    Hang Seng Bank Limited - Chief Marketing Officer; Member of Executive Committee

    Past major positions
    Citibank (Hong Kong) Limited -
      Head of Digital Sales and Marketing (2018 - 2022);
      Head of Marketing (2018-2019);
      Head of Marketing Communications (2016-2017);
      Head of Branding and Bank Marketing (2014-2016);
      Head of Branding (2014)
    Leo Burnett Limited - Group Brand Director for SK-II - Global, Greater China and Hong Kong (2011 - 2014)
    WE Marketing Group - Group Account Director (2006 - 2011)

    Qualifications
    Bachelor of Business Administration - The Chinese University of Hong Kong

     

    Ryan SONG Yue Sheng
    Vice-Chairman and Chief Executive of Hang Seng Bank (China) Limited

    Joined the Bank since May 2018


    Major positions held within Hang Seng Group
    Hang Seng Bank Limited - Member of Executive Committee
    Hang Seng Bank (China) Limited - Vice-Chairman and Chief Executive; Chairman of Executive Committee; Member of Connected Transactions Control Committee; Member of Nomination Committee

    Past major positions
    HSBC Bank (China) Company Limited -
      Executive Vice President (2016 - 2018);
      Head of Global Markets; Member of Executive Committee (2013 - 2018);
      Head of Trading; Deputy Head of Global Markets (2005 - 2013);
      Head of Sales, Global Markets (2000 - 2005)

    Qualifications
    Master of Business Administration - China Europe International Business School

     

    Christopher TSANG Hing Keung
    Chief Compliance Officer

    Joined the Bank since April 2020


    Major positions held within Hang Seng Group
    Hang Seng Bank Limited – Chief Compliance Officer; Member of Executive Committee
    Hang Seng Investment Management Limited – Director
    Hang Seng Investment Services Limited – Director
    Hang Seng Securities Limited – Director

    Past major positions
    Hang Seng Bank Limited – Head of Regulatory Compliance (2020 – 2021)
    China Construction Bank (Asia) Limited – Chief Compliance Officer (2016 – 2020)
    ICBC (Asia) Limited – Head of Legal and Compliance (2014 – 2016)
    Dah Sing Bank Limited – Group Head of Legal and Compliance (2010 – 2014)
    Bank of Communications Co., Ltd., Hong Kong – Head of Legal and Compliance (2010)
    DBS Bank (Hong Kong) Limited – Head of Compliance, Hong Kong and Mainland China (2005 – 2010)
    Hong Kong Monetary Authority – Manager, Banking Supervision Department (1996 – 2005)
    Standard Chartered Bank – Assistant Relationship Manager (1993 – 1996)

    Qualifications
    Master of Science in Banking – City University of Hong Kong
    Master of Business Administration – University of Toronto, Canada
    Bachelor of Arts in Translation – The University of Hong Kong