Management Trainee Programme

Corporate Wealth and Sales Management

• Learn how to provide professional advice to corporate customers on cash management, treasury, insurance and investment products – all areas of expertise that are crucial to success in the competitive CMB segment

Global Liquidity and Cash Management

• Understand the product development of Global Liquidity and Cash
• Understand the management and its commercialisation of product cycle

Global Trade and Receivable Finance

• Acquire an overview on Global Trade and Receivable Finance products and daily activities, which are critical in providing quality lending services to customers

Relationship Management

• Gain valuable connections and experience through managing a portfolio of commercial customers
• Deepen your knowledge of various industries and hone your skills in financial analysis

Structured Finance and Commercial Real Estate

• Understand the origination and structuring of Syndicated/Structured Finance transactions
• Acquire a basic understanding on commercial real estate loans and advances

Wholesale Chief Operating Officer’s Office

• Understand the operational flow between Wholesale Chief Operating Officer’s Office (WCOO Office) and other departments within CMB as well as with Group
• Acquire a basic understanding of CMB business model, products, strategies and policies

Operations

• Close partner with business and product groups, providing wide range business services to our customers, covering customer onboarding, account servicing, card & loans, mortgage service, wholesale credit & lending, cash & cheque, wealth service, payment, customer due diligence, customer communication etc
• Change agents for the Bank, who always put customers in the center of anything we do. Always look at the opportunities in streamlining, simplifying and improving the way we serve customers.
• • Digital advocate who works closely with businesses and technology experts in evolving the customer services in a digital era and building digital into the DNA.

Corporate Services

• Acquire professional knowledge in Corporate Services related service delivery, such as provision and management of office workplace, branches, etc., to the Bank. Services cover the end to end property lifecycle management, including property acquisition, markets analysis, building and construction, facilities management, protective security, compliance of regulatory requirements, risk / control and financial management related to corporate real estate services
• Learn about general management skills on aspects such as business analysis, strategic planning, real estate strategy, risk management, stakeholder management as well as communication / negotiation skills

Information Technology

• Acquire latest technology skillset and tooling including digital, AI/ML, cloud, open banking etc. for supporting our banking operations and delivering propositions and solutions to our customers
• Embrace FinTech adoption and enable innovation strategy execution in pioneering new ideas and capabilities through the experimenting approach
• Gain knowledge of technology experiences like infrastructure, cybersecurity, technology risk management, programme/project management etc. and help the Bank serve our customers with robust governance and risk control

Data & Analytics Office

• Gain a thorough understanding of Data Management & Control, Data analytics and MI in supporting Bank Data Strategy and Principle
• Acquire the knowledge in how data enhances customer centric, risk & control management and operational effectiveness. Build capability in improving client experience and unlocking business opportunity
• Learn the latest data analytics and visualization tool in banking industry
• Learn how to collaborate with internal stakeholders to led data driven culture

Transformation

• Develop your business consulting capabilities to provide innovative ideas and customer centric solution to assist stakeholders to fulfil transformation needs, as well as programme and project management skills to manage complex strategic programmes with the agile approach and the latest technology such as Fintech
• Connect strategy into action and be a change agent to accelerate the bank’s digitalization journey, putting ourselves ahead of customer needs and responding to changing regulatory environment with the goal of becoming a full-fledged ‘next-generation’ bank under the HKMA ‘Fintech 2025’ roadmap

Performance Services

• As a dedicated support for HASE COO, learn how to devise and implement the bank-wide risk remediation initiatives, and oversee operational management including strategy execution, financial management, governance, people management and staff engagement
• Gain knowledge to oversee and manage the bank-wide risk including business continuity and incident management and third party risk management

Chief Control Office

• Acquire a thorough understanding on the Bank’s Risk Management Framework, control design, oversight and supervision of Non-Financial Risks across Digital Business Services functions
• Gain knowledge on the Bank’s top and emerging technology, and risk profile and control environment, and the associated risk governance in the organisations
• Utilise data dashboard and analytics tools for risk and control oversight
• Learn how to collaborate with other businesses / functions to implement bank-wide risk and control programmes
• Help promote risk awareness, develop embedded risk and control culture and Group/regulatory compliance

Strategic Sourcing Services

• Communicate the value of strategic sourcing and procurement to company stakeholders, department heads, and executives to the achieve buy-in necessary for proper resources and investments
• Analyse and compare financial reports and pricing proposals from several trusted suppliers before negotiating terms and prices to obtain the best deal for the company
• Monitoring contracts to ensure that the supplier meets expectations and invoices are approved and paid in a timely manner
• Keep track of all goods and services ordered and received, and maintain accurate inventory records including details on price, performance, and delivery

Compliance

Compliance Advisory WPB Team

You will be expected to form good partnership with different business streams and provide professional advice in compliance matters for line management by offering independent and objective oversight. After your attachment, you will strengthen your advisory skills to become a strategic partner who provides risk consulting service for the business.

Compliance Assurance

Compliance Assurance (CA) sits within the second line of defence (2LoD) and provides independent assurance services to assist the Bank in the timely identification, evaluation and mitigation of regulatory and financial crime risks. Working closely with Chief Compliance Officers and other Group Compliance Capabilities, CA delivers time-sensitive independent insight on the management of regulatory, conduct, financial crime and reputational risks, mainly through the assessment of associated controls, to provide assurance to stakeholders of the effectiveness of the Group’s financial crime and regulatory risk management.

Regulatory Conduct

You will be expected to develop and maintain good partnerships with internal stakeholders from lines of business and functions to provide professional advice on regulatory conduct matters by offering independent and objective oversight.  You will also be given opportunities to interact with regulators in fulfilling regulatory demands.  After your attachment, you will strengthen your communication and advisory skills to become a strategic partner who provides risk consulting for these business areas.

Financial Crime

You will be able to undertake the duty of Financial Crime Compliance Subject Matter Expert Advisory and/or conduct Financial Crime Risk investigations in a professional and efficient manner so that the Bank and regulatory standards are fulfilled. You will also be required to keep abreast of the new development and intelligence associated with Anti-Bribery and Corruption as well as Sanctions.

Financial Control

Asset Liability and Capital Management

• Assist in preparing materials for the Bank’s Asset and Liability Committee (ALCO)
• Change agents for the Bank, who always put customers in the center of anything we do. Always look at the opportunities in streamlining, simplifying and improving the way we serve customers.
• Take part in the preparation of risk-weighted asset calculations for capital reporting and planning

Business Performance and Management Information

• Build a good understanding of management accounting concepts and the Bank’s financial management information functions, which provide accurate, timely information to facilitate senior management in formulating business strategies and managing business growth)
• Learn valuable business analysis skills that will allow you to critically evaluate business performance and costs and learn the keys to managing balance sheet risks and allocating resources, and participate in budgetary preparation and control

Environmental Social and Governance

• Gain solid experience in meeting regulators’ requirements on ESG
• Participate in projects that drive the Bank’s ESG vision
• Connect with other Business/Function on collaboration opportunities that bring overall ESG benefits to the Bank
• Explorer ways to promote internal ESG awareness to gain support so that ‘We succeed together’

FIN COO office

• Support the HASE’s finance functions for implementing the operational risk and control management framework according to HSBC Group guidance
• Liaise with Operational Risk and provide support and guidance to various Finance teams to ensure that appropriate operational risk and control identification and assessment is undertaken for Finance function in HK and oversea site
• Assist in the production of risk and control reports with regard to the advised committee meeting schedules to facilitate management for review and decision making

Financial Reporting

• Ensure timely preparation of the Group’s consolidated financial reports including statutory financial statements and published materials relating to interim and final results announcements
• Prepare timely and accurate prudential returns to the HKMA and other reports required by other regulators
• Prepare financial and regulatory related information to senior management, the Board and various committees
• Ensure the financial compliance in accordance with the relevant regulatory requirements of the Banking Ordinance and various HKMA SPMs and guidelines

Financial Reporting Risk

• Provide advice and guidance to support the risk policy for managing Financial Reporting Risk. Perform review and challenge to issues, actions and incidents reported by 1st line businesses and functions. Oversee remediation and closure of issues
• Assist in accounting standards implementation, new product due diligence and provide accounting opinion to businesses
• Ensure compliance in Sarbanes Oxley Act (SOX) in the Bank, including annual certification
• Conduct periodic assurance reviews within and outside Finance function to ensure adequate controls are in place to mitigate Financial Reporting Risk, also to help improve the effectiveness of the operations within Finance function

Global Markets Finance

• Support the daily and monthly profit/loss and other report production related to the Bank's Markets and Securities Service and Markets Treasury to gain knowledge in markets products
• Gain knowledge and practice in performing the different markets controls activities to manage risk
• Involve in other ad hoc projects and new product due diligence and join user acceptance testing for system implementation

Insurance Business Finance

• Participate in finance and accounting related activities of the insurance operations under the Bank, including financial control, regulatory reporting, forecast & planning, product development & projects and ALCM
• Interact with a wide diversity of business or functional departments such as the Actuarial, Investment, Operation and Business Departments
• Gain an understanding on the Insurance Business Finance Department and the insurance industry specific knowledge
• Learn the dynamics of how insurance operations' financial results are being incorporated into the Bank-wide bigger picture

WPB Business Finance

• Collaborate with WPB business units (including Retail Banking and Wealth Management Businesses) to monitor the implementation of the financial plans
• Prepare management information to facilitate monitoring and analysis of business performance
• Work with internal stakeholders across WPB to track and streamline current sales data collection process
• Support creating concise communication materials and present findings to management
• Assist in building MI reporting framework
• Support ideas development, planning and execution of WPB finance project (e.g. Customer Profitability)

Risk 

Wealth and Personal Banking (WPB) Risk

You will be able to participate in the WPB Risk team's Risk Steward and Risk Advisor roles to set the risk appetite for retail lending and monitor the portfolio of WPB products to inform and refine credit policies, procedures and models via a wide range of risk management governance frameworks and controls.

Wholesale Credit Risk

You will have the opportunity to learn the end-to-end Wholesale Credit Risk Management operating model as an independent second line of defence. This covers a wide range of aspects from defining Risk Appetite statement / threshold, establishing credit policies to designing and monitoring controls. You will also participate and learn from our subject matter experts on credit underwriting, risk identification, portfolio review, model analytics and specialized credit handling.

Strategic Planning and Corporate Development Department

Bank Strategy Development

• Help formulate the Bank’s medium-term strategies
• Support execution, coordination, tracking and evaluation according to the Bank’s strategic planning framework
• Take the lead on being articulated and mobilised on what you do to achieve strategic priorities

Business Strategic Study

• Lead or support strategic business studies that are cross-businesses, functions and/or geographies in nature, derive actionable insights and make appropriate recommendations to the Bank’s senior management

Corporate Development

• Take part in the execution of acquisitions and disposals (A&D) projects
• Support governance of the Bank’s corporate investments
• Exploit synergies in accordance with the Bank’s strategic priorities

Chief of Staff

• Support key activities of executive office including but not limited to presentation materials for external and internal meetings
• Relationship management with key external and industry bodies and monitoring of business resultss
• Advocate and facilitate cross-business collaborations

Markets Treasury

• Understand the roles and responsibilities of the Balance Sheet Management team in the Bank
• Gain knowledge on how interest rate, liquidity and funding risk are managed

Treasury Solution

• Collaborate with various internal stakeholders such as Relationship Managers, Branches and other internal departments to identify customers’ hedging needs and provide appropriate treasury products and solutions

Trading

• Understand the purpose, structure and framework of different departments under Trading, such as Interest Rate Trading, Repo Trading, Foreign Exchange and Option Trading
• Turn theory into practice, real-time experience of trading, hedging activities and strategy formulation spanning various asset classes among different markets around the globe

Structured Products

• Get involved in structuring and developing FX/ Equity/ Interest Rate-linked products
• Understand the dynamics and competitive landscape of structure products as investment and hedging solutions to various client segments of the Bank, including Wealth and Personal Banking, Commercial Banking and Global Banking clients
  

Index Research

• Maintain the leading position of the existing flagship indexes, e.g. HSI, HSCEI, etc.
• Nurture the usage of the Hang Seng Family of Indexes and create new indexes to meet market demand
• Ensure proper governance is in place for the index development/ management process

Constituent Review

• Conduct regular index constituent review and rebalancing according to the index methodologies
• Review the index methodologies to keep pace with the market development
• Review the workflow to enhance the capacity and efficiency of the team

Client Management

• Promote the use of Hang Seng Family of Indexes as underlying for investment products such as futures & options, ETFs, index funds and etc.
• Achieve business targets through cross-selling to existing customers or acquisition of new customers
• Support the formulation and implementation of the overall sales strategy for the Company

Product Development

• Develop new revenue streams and products for HSIL
• Formulate business plans and project management plans to implement new business initiatives
• Conduct market research to keep abreast of key market and competitor intelligence

Strategy

• Participate in the preparation of HSIL strategic plan
• Provide support to facilitate the implementation of business strategies
• Explore external partnership opportunitiese

Other business attachment

You will have the opportunity to attach to other businesses and functions in the Bank to gain a holistic exposure to Hang Seng’s bank-wide operations. Such attachments may include:

• Wealth and Personal Bankingn
• Commercial Banking
• Global Banking
• Financial Control
• Hang Seng Investment Management
• Hang Seng Bank (China) Limited and other subsidiaries

Investment and Asset Management

• Assist in developing different types of investment products, support investment managers in dealing decisions and formulating business strategies to meet the upcoming business trend and the needs of our different customer segments

Insurance

• Develop new insurance products and identify business opportunities to introduce the right products through the right distribution channels to meet the changing needs of customers in a dynamic environment

Product Development

• Acquire expertise on the product development lifecycle for a variety of personal banking products in areas such as secured lending (e.g. mortgages) and unsecured lending (e.g. credit cards and personal loans)

Channel Management

• Opportunity to work with different stakeholders to develop and implement multi-channel (e.g. branch network, phone banking and digital banking) strategies that improve client services, meet new client demands and optimise channel effectiveness

Digital Banking

• Participate in transforming the digital platforms for the best of user experience and market practice powered by latest technology and digital analytics; generating value that positions Digital as an increasing driver of WPB’s revenue, cost and business improvement

WPB Chief Operation Office (WPB COO)

• Oversee and monitor WPB overall business performance and strategic business initiatives implementation
• Assist in driving strategic business initiatives and transformation projects to ensure business sustainability
• Implement various control framework including credit control, data integrity, business risk management, customer due diligence and financial crime risk management programmes
• Equip with skills and mindset for project and process management

Private Banking

• Gain valuable experience in building close relationships, providing professional advice and premium service to our high-net worth customers

Branch Network

• Gain customer handling experience through connecting with a diverse range of retail customers in one of our branches. Learn about what goes into creating a great customer experience, how to achieve business growth and manage risk and control in a dynamic environment

Customer Value Management

• Develop a good understanding of different customer segments and how to identify and analyse customer and market data that will help sharpen your business judgment
• Participate in the development of a new customer centric communication model with enabled Real-time Decisioning Platform technology to enhance customer experience, communication efficiency and effectiveness

Customer Propositions, Customer Management & Marketing

• Gain experience in the development of innovative proposition strategies to achieve synergy across different business units and different customer segments and develop programmes that achieve multiple business objectives to maximise business opportunities through various marketing initiatives
• Be a member of a team in driving customer management transformation for different business to establish customer contact strategy, content management strategy and optimisation of Omni-channels