The Domestic Helper Insurance Plan, is underwritten by QBE General Insurance (Hong Kong) Limited, covers not only hospitalisation and surgical expenses due to sickness or accidental injuries, but also accidental death or incapacity compensation, clinical and emergency dental expenses, repatriation expenses, as well as the employer’s liabilities in relation to the domestic helper during the course of employment.
The coverage is also extended to financial losses incurred by the employer caused by any dishonest act or outstanding charges for unauthorized used of long distance calls made by the domestic helper. Civil liability arising from the domestic helper’s negligence causing third-party bodily injuries or property damage in Hong Kong is also protected.
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Remark: Please refer to the policy for detailed terms and conditions and exclusions.
The above general insurance plan ("Plan") is underwritten by QBE General Insurance (Hong Kong) Limited which is authorised and regulated in Hong Kong by the Insurance Authority. Hang Seng Bank Limited ("Hang Seng Bank") is an insurance agent authorised by QBE General Insurance (Hong Kong) Limited for the distribution of this Plan. Premiums will be payable to QBE General Insurance (Hong Kong) Limited upon application of this Plan. QBE General Insurance (Hong Kong) Limited would provide Hang Seng Bank commission and performance bonus as remuneration for distribution of this Plan. The existing staff remuneration policy on sales offered by Hang Seng Bank takes into account various aspects of the staff performance instead of focusing solely on the sales amount.
In respect of an eligible dispute arising between the Hang Seng Bank Limited and the customer out of the selling process or processing of the related transaction, Hang Seng Bank Limited is required to enter into a Financial Dispute Resolution Scheme process with the customer; however any dispute over the contractual terms of the product should be resolved directly between QBE General Insurance (Hong Kong) Limited and the customer.