The Hong Kong Monetary Authority (HKMA), Equal Opportunities Commission (EOC) and The Hong Kong Association of Banks (HKAB) have jointly published the information on banking services in eight languages used by ethnic minority community.
The translated materials include information in relation to: the general principles of the Code of Banking Practice; the Treat Customers Fairly Charter; general information about account opening; security tips on using Automated Teller Machines; understanding dormant accounts; improving financial health; and Deposit Protection Scheme. The eight EM languages are Bahasa Indonesia, Hindi, Nepali, Thai, Tagalog, Urdu, Punjabi and Vietnamese.
The materials are available on the respective websites of HKAB, HKMA, and EOC.