Payroll Service

About Hang Seng PayDay+

Discover Hang Seng payroll service that meets your everyday banking needs!

Enjoy PayDay+ welcome offers to earn up to $15,300 in rewards[1]!

Switch to PayDay+ now

Step1:

Open an account via Hang Seng Mobile App or at a branch via eAppointment service. Learn more

Scan the QR code to open your account via mobile now

Scan the QR code to open your account via mobile now

Step 2:

Complete the "Notification of Change of Auto-Payroll Account" form and notify your employer to change your payroll account details

Complete the "Notification of Change of Auto-Payroll Account" form and notify your employer to change your payroll account details

Reminder: If you need to update your employment information in the future, you can do so via Hang Seng Mobile App / Personal e-Banking website, or at a branch near you. If you haven't opened a Personal e-Banking account yet, please register now!

PayDay+ privileges

Investment

Enjoy $0 brokerage fee for buying HK ETFs[2] and US stocks[3] 

Enjoy extra cash rebate upon successful application and drawdown of a personal instalment loan[4] or a private residential mortgage[5]

Enjoy up to 30% premium discount and HKD500 e-Gift voucher upon successful application for the Travelsure Protection Plan (Annual Global Cover)[6].

FAQs

You don't have to open an additional payroll account. Simply notify your employer to credit your salary to your Hang Seng Personal Banking account via Autopay from the company account and maintain an eligible payroll record every month. With an eligible payroll record, you'll become our PayDay+ payroll customer on the 7th working day (excluding Sunday and public holidays) of the following month. Any salary transferred on public holidays or after our bank‘s cut-off time will be processed on the next working day. If this next working day falls in the following month, you'll become our PayDay+ payroll customer on the 7th working day of the subsequent month. Once you become an eligible payroll customer, you will see the designated PayDay+ exclusive label in Personal e-Banking homepage as below. You may contact us for any enquiries.

An eligible payroll record refers to the HKD salary credited to your Personal Banking account from your employer’s company account via Autopay. Please note, only salary transfer instructions indicated for payroll purposes and recognised by our system as such may be considered eligible records. 

You can enjoy a wide range of offers to help you reach your financial goals! Please note, certain rewards may have specific salary and account type requirements. New PayDay+ customers may also enjoy welcome offers upon meeting designated requirements. Check out our PayDay+ promotion page for more details.

Useful links

Need help?

Call us via customer service hotline

Visit our branches

Footnote

Other point(s) to note

  1. To borrow or not to borrow? Borrow only if you can repay! Investment involves risks. Terms and Conditions apply. 
  2. RMB Currency risk
    Renminbi ("RMB") is subject to exchange rate risk. Fluctuation in the exchange rate of RMB may result in losses in the event that the customer subsequently converts RMB into another currency (including Hong Kong Dollars). Exchange controls imposed by the relevant authorities may also adversely affect the applicable exchange rate. RMB is currently not freely convertible and conversion of RMB may be subject to certain policy, regulatory requirements and/or restrictions (which are subject to changes from time to time without notice). The actual conversion arrangement will depend on the policy, regulatory requirements and/or restrictions prevailing at the relevant time.
  3. Foreign Currency Risk
    Foreign exchange involves exchange rate risk. Fluctuations in the exchange rate of a foreign currency may result in gains or loss of principal in the event that the customer converts the deposits from Hong Kong Dollar or foreign currency to another currency, and/or in the event that the customer converts a foreign currency time deposit to another currency (including Hong Kong Dollar) upon maturity.
  4. Important Risk Warnings on Securities Service
    • Investors should note that investment involves risks. The prices of securities fluctuate, sometimes dramatically. The price of a security may move up or down, and may become valueless. It is as likely that losses will be incurred rather than profit made as a result of buying and selling securities.  
    • Investors should note that investing in different Renminbi-denominated securities and products involves different risks (including but are not limited to currency risk, exchange rate risk, credit risk of issuer / counterparty, interest rate risk, liquidity risk (where appropriate)). The key risks of investing in securities via the Stock Connect Northbound Trading include:  
      • Once the respective quota is used up, trading will be affected or will be suspended.  
      • Stock Connect Northbound Trading will only operate on days when both markets are open for trading and when banks in both markets are open on the corresponding settlement days. Investors should take note of the days the Stock Connect Northbound Trading is open for business and decide according to their own risk tolerance whether or not to take on the risk of price fluctuations in securities during the time when Stock Connect Northbound Trading is not trading.
      • When a security is recalled from the scope of eligible securities for trading via Stock Connect Northbound Trading, that security can only be sold but NOT bought.
      • Investors will be exposed to currency risk if conversion of the local currency into RMB is required.  
    • Foreign securities carry additional risks not generally associated with securities in the domestic market. The value or income (if any) of foreign securities may be more volatile and could be adversely affected by changes in many factors. Client assets received or held by the licensed or registered person outside Hong Kong are subject to the applicable laws and regulations of the relevant overseas jurisdiction which may be different from the Securities and Futures Ordinance (Cap.571) and the rules made thereunder. Consequently, such client assets may not enjoy the same protection as that conferred on client assets received or held in Hong Kong.  
    • Investors should note that ETF is different from a typical unit trust and many factors will affect its performance. In general, the market price per ETF unit may be significantly higher or lower than its net asset value per unit due to market demand and supply, liquidity, and scale of trading spread in the secondary market and will fluctuate during the trading day. ETF is different from stocks, investors should read the offering documents of the relevant ETF and understand the features and risks of ETF etc.  
    • Investors should not only base on this material alone to make any investment decision, but should read in detail the relevant risk disclosure statements. 
  5. General Insurance Plan
    The above general insurance plan ("this Plan") is underwritten by Chubb Insurance Hong Kong Limited ("Chubb") which is authorised and regulated in Hong Kong SAR by the Insurance Authority. Chubb reserves the right of final approval of the policy issuance. Hang Seng Bank Limited ("Hang Seng Bank") is registered as an insurance agency by the Insurance Authority (License No.: FA3168) and authorised by Chubb for distribution of this Plan. This Plan is a product of Chubb and not Hang Seng Bank. Upon application to this Plan, insurance premium will be payable to Chubb, and Chubb will provide Hang Seng Bank with commission and performance bonus as remuneration for distribution of this Plan. The existing staff remuneration policy on sales offered by Hang Seng Bank takes into account various aspects of the staff performance instead of focusing solely on the sales amount. In respect of an eligible dispute (as defined in the Terms of Reference for the Financial Dispute Resolution Centre in relation to the Financial Dispute Resolution Scheme) arising between Hang Seng Bank and the customer out of the selling process or processing of the related transaction, Hang Seng Bank is required to enter into a Financial Dispute Resolution Scheme process with the customer; however, any dispute over the contractual terms of the insurance product, underwriting, claims and policy service should be resolved directly between Chubb and the customer. The above information is intended to be a general summary for reference only. Please refer to the policy wording for exact terms, conditions, details of the exclusions and relevant product risks.

Remark(s)

  1. New PayDay+ customers who complete designated banking services and requirements during the promotion period can enjoy rewards of up to $15,300 (including +FUN Dollars, HKD cash rewards and HKD e-Gift voucher). Terms and conditions apply, please visit the promotion page for details.  
  2. From 1 Jan – 31 Mar 2026, eligible payroll customers with securities account can enjoy $0 brokerage fee for buy HK ETFs which are conducted through online trading channels. Online trading channels include Hang Seng Personal e-Banking, Hang Seng Personal Banking mobile app and Hang Seng Invest Express mobile app. HK ETFs refer to all ETFs listed and traded on The Stock Exchange of Hong Kong Limited (“SEHK”). Investment involves risks. Services and offers are subject to the Terms and Conditions, please visit the promotion page for details.  
  3. From 1 Jan – 31 Mar 2026, eligible payroll customers with securities account can enjoy $0 brokerage fee for buy US stocks which are conducted through Hang Seng Invest Express mobile app. Investment involves risks. Services and offers are subject to the Terms and Conditions, please visit the promotion page for details.  
  4. The promotion period is from 22 Dec 2025 to 28 Feb 2026. Eligible customers should hold a payroll record of not less than HKD5,000 each in any 2 months from Mar to May 2026, and the payroll record should be held in a Hang Seng Integrated Account. To borrow or not to borrow? Borrow only if you can repay! Terms and conditions apply, please visit the promotion page for details.  
  5. Eligible payroll customers who successfully apply for a private residential mortgage loan during 1 Jan to 31 Mar 2026 and draw down the mortgage loan (loan amount must be HKD3,000,000 or above) on or before 30 Sep 2026 and also maintain a valid payroll record on 31 Dec 2026 will be entitled to additional cash rebate. Terms and conditions apply. To borrow or not to borrow? Borrow only if you can repay! ​  
  6. The promotion period is from 1 Jan to 31 Mar 2026. Terms and conditions apply to the promotion offer and insurance plan. Please note the relevant product risks. The above general insurance plan is underwritten by Chubb Insurance Hong Kong Limited. Please call our hotline at (852) 2998 9888 for the details and obtaining dedicated promotion code.