Mobile Account Opening

Open a bank account online with Hang Seng Personal Banking mobile app now

Terms and Conditions apply.
Get ready for a brand new account opening experience
Scan QR code and open an account via mobile now

Scan QR code and open an account via mobile now   

Opening an account is that easy.

Open a bank account online now with Hang Seng Personal Banking mobile app if you are:

  • A Hong Kong permanent resident aged over 18 and under 65 residing in Hong Kong
  • A new customer who do not hold any Hang Seng Bank accounts or credits cards

For a full list of Mobile Account Opening eligibility requirements, please refer to the Eligibility tab below.

With just a few more details, you can apply for credit card and register for payroll service as well during Mobile Account Opening process. You can also activate your investment accounts via Hang Seng Personal Banking mobile app.

Account type

You can open the following accounts online via your mobile

Prestige Banking

From now till 31 December 2020, join Prestige Banking to enjoy welcome rewards up to $10,900. View offer details.

Preferred Banking

From now till 31 December 2020, join Preferred Banking to enjoy welcome rewards up to $2,000. View offer details.

Prestige Banking

Preferred Banking

Total relationship balance[1]

HKD 1,000,000

Not required

Below balance fee

HKD40 per month[2]

Waived

View details

Manage your wealth anytime with mobile banking

Download Hang Seng Personal Banking Mobile App

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Useful information
Remark(s)
  1. The Total Relationship Balance is the monthly aggregate balance of the daily average of all deposits, gold accounts, securities, investment funds, utilised overdraft facilities, credit card cash advances, outstanding balance of personal loans and the accumulated premiums paid for the designated life insurance plans distributed by Hang Seng as an agent as well as Hang Seng MPF balance for the customers. For sole-named Integrated Account holders, their other joint-named account(s) will also be included.
  2. Customers can enjoy monthly fee waiver for Prestige Banking if the Total Relationship Balance of previous month is at HKD1,000,000 or above. If the Total Relationship Balance of previous month is below HKD1,000,000 or HKD500,000, monthly fee for Prestige Banking of HKD40 or HKD340 will be applied respectively. If an auto-payroll service is set up through Prestige account, a monthly fee waiver will also be entitled with Total Relationship Balance of HKD500,000 or its equivalent.
    Please inform your employer to use your Prestige Banking account as your auto-payroll account. As a valid auto-payroll account, integrated account must have auto-payroll transactions for at least 2 months within the 3 months period prior to the monthly fee collection date. The monthly fee waiver is applicable to customers who have payroll transactions in HKD only. Please contact our branch staff for offer details and relevant terms and conditions. This offer is subject to change without further notice.
  3. You can select "Mobile Account Opening" on Hang Seng Personal Banking mobile app by one of the following methods. (Note: If you are our existing Personal e-Banking customers and have activated the Mobile Security Key on your mobile, you will only find "Mobile Account Opening" under Main menu > Banking > "Prestige Banking" / "Preferred Banking" / "Payroll Services" until you re-install the app.)

• Homepage > Featured quick links > "Mobile Account Opening"
• Main menu > "Mobile Account Opening"
• Main menu > Banking > "Prestige Banking" / "Preferred Banking" / "Payroll Services" > "Mobile Account Opening"
• Log on > "Open account now"

Other point(s) to note
  1. The mobile app is free of charge, but normal banking and transaction charges may apply when you conduct transactions via the app. Please refer to the Bank's service charges for details. In addition, customers are responsible for any fees and charges which may be levied by relevant telecommunication service provider from time to time. For any queries on charges for internet access, please contact your mobile network service provider.
  2. The mobile app can be accessed via the network of any local or overseas telecommunications service provider. You can use a 2G, 3G, HSDPA, 4G or Wi-Fi service. However, you must have a mobile internet service plan and handset that can support Internet access. Access to the Internet may also involve set-up procedures on your handset for some fixed IP SIM cards. Please check with your telecommunication service provider for details and up-to-date instructions. The connection speed may vary for different telecommunication service providers, different data usage plans, and different geographical locations. If you experience a slow response when mobile web browsing or during data transmission, please check with your telecommunication service provider. Customers are responsible for any fees and charges which may be levied by relevant telecommunication service provider from time to time. For any queries on charges for internet access, please contact your telecommunication service provider.
  3. Android, Google Play and the Google Play logo are trademarks of Google LLC.
  4. Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the US and other countries. App Store is a service mark of Apple Inc.