Chat with H A R O on WhatsApp

Be instantly in the know of FX trends, nearest ATMs and more via WhatsApp


You can now chat with H A R O on WhatsApp. Whether you are looking for foreign exchange rates, timely market updates or the nearest branches and ATMs, simply WhatsApp H A R O to get your answers straight away. Complete your registration by starting a conversation with H A R O WhatsApp[1] right after filling in this form.

Register H A R O WhatsApp and send the message to start your conversation with H A R O now!

Key features

Look up and follow FX rates[2][3] instantly with simple keywords. Simply input the currency and amount, such as "JPY1000" or "USD rate trend" and get quick updates.

Stay up-to-date with the market trends you are interested in. From FX Update[2], Investment Overview[4], Time Deposit to Moments, stay abreast of the latest news via WhatsApp. 

Share your location with H A R O WhatsApp and get notified of the 3 nearest branches and ATMs in no time.

Get hold of general banking information in just a few taps. Saving your time on calling customer services or browsing for details.

Register and get instant response to your enquiries
Enter Information
Select topics you are interested in and receive timely market updates
FX Update (Chinese only)[2]
Receive weekly update on FX Focus (Default message with all foreign currency T/T exchange rates, when more than 5 currencies selected)
Please select
Investment Overview (Chinese only)[4]
Receive A Share Market Focus bimonthly, Hong Kong Stock Market Express monthly and Market Outlook weekly
Time Deposit
Receive regular update on Time Deposit product information
Receive regular tips which help you plan the moments that matter most to you
Need more help?
General Enquiry Hotline
  1. HARO WhatsApp will not ask you to provide sensitive personal information, including your Personal e-Banking username and password.
  2. Foreign exchange involves exchange rate risk. Terms and Conditions apply.
  3. RMB currency risk
    Renminbi ("RMB") is subject to exchange rate risk. Fluctuation in the exchange rate of RMB may result in losses in the event that the customer subsequently converts RMB into another currency (including Hong Kong Dollars). Exchange controls imposed by the relevant authorities may also adversely affect the applicable exchange rate. RMB is currently not freely convertible and conversion of RMB may be subject to certain policy, regulatory requirements and/or restrictions (which are subject to changes from time to time without notice). The actual conversion arrangement will depend on the policy, regulatory requirements and/or restrictions prevailing at the relevant time.
  4. All investments involve risks.