Online Credit Card Activation

Personal Information

Confirm

Finish

To confirm receipt of your credit card, please input the fields below:

Personal Information

Type of Credit Card

Newly applied credit card / Lost card replacement card

Renewal card / Damaged card replacement card / New Hang Seng Platinum Card converted from your existing credit card

Credit Card Number

Card Validation Code (CVC)

(CVC is the last 3 digits on the signature panel at the back of your card)(As shown in the diagram)

Identification Document Type & No.

HKID Card No.(first 6 digits)

Passport or other Identity Document No.(first 8 digits)

Date of Birth

YYYY

Contact Number (8-digit)

Submit

Personal Information

Confirm

Finish

Confirmation

If you are going to activate your newly approved Hang Seng Credit Card, you will be deemed to acknowledge receipt of the relevant cardmember agreement now in force upon confirmation, which you have agreed to comply with and to be bound by any such terms of the cardmember agreement as hereafter amended and the important notes, declarations and other terms in connection with the credit card application.

Type of Credit Card

Credit Card Number

Card Validation Code (CVC)

***

Identification Document Type & No.

HKID Card No.(first 6 digits)

Date of Birth

Contact Number (8-digit)

Back Confirm

Personal Information

Confirm

Finish

Register for personal e-Banking and e-Statement Service

e-Banking registered

e-Banking not yet registered

e-Banking registered

Instantly view and download up to past 7 years of e-Statements¹ with Hang Seng Personal e-Banking or mobile app, anytime, anywhere
Save Paper Statement Service Annual Fee²
Reduce paper consumption and help conserving natural resources

Switch to e-Statement

3 Easy Steps to register personal e-Statement

Return to Card main page

Remarks

With effect from 28 Mar 2021, if you are already a personal e-Banking customer and apply Hang Seng credit card via online, we have defaulted such credit card to receive e-Statements / e-Advices. You may check or change the settings of your e-Statements & e-Advices through Personal e-Banking anytime. Customers who have registered e-Statement for their credit card accounts can retrieve credit card e-Statements for up to 7 years, starting from the registration month. If the registration was made on 29 Mar 2020 or before, the earliest e-Statements available for retrieval was issued on 23 Mar 2017.
A Paper Statement Service annual fee of HKD60 will be charged to each account if customers receive more than two paper statements per year for Prestige Banking, Preferred Banking, Green Banking, Integrated Account, M.I. Kid AssetBuilder Account, HKD Current Account, HKD Statement Savings Account, ATM Statement Savings Account.

e-Banking not yet registered

On the next day after card activation, you can register Personal e-Banking simply by using your credit card number and receiving SMS one-time password¹

Manage your credit card at ease through personal e-Banking and mobile app:

Instantly view and download up to past 7 years of e-Statements²
Keep tracking your transaction history timely
Check and redeem cash dollar reward at ease
Save Paper Statement Service Annual Fee³

Download Hang Seng Personal Banking Mobile App and register Personal e-Banking in 3 easy steps

Open the App, click “Register e-Banking” and enter your information.

You can register with SMS One-time Password⁴ or Credit Card ATM PIN
Set up the “First Password” and “Second Password”, enter your “email address” and set up two security questions. Read and accept the terms and conditions.
To complete registration, select your e-Statement/ e-Advice setting and proceed to confirmation.

Return to Card main page

Remarks

This service is only applicable to credit card customer who does not hold any banking account.
Customers who have registered e-Statement for their credit card accounts can retrieve credit card e-Statements for up to 7 years, starting from the registration month. If the registration was made on 29 Mar 2020 or before, the earliest e-Statements available for retrieval was issued on 23 Mar 2017.
A Paper Statement Service annual fee of HKD60 will be charged to each account if customers receive more than two paper statements per year for Prestige Banking, Preferred Banking, Green Banking, Integrated Account, M.I. Kid AssetBuilder Account, HKD Current Account, HKD Statement Savings Account, ATM Statement Savings Account.
The next working day after activation of the Credit Card.

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