Yes, you can access the “eTicketing for Counter Service“ and select customer segment of “General Banking” in the Hang Seng Personal Banking Mobile App.
The Bank will not use the mobile phone number provided for any other purposes apart from sending the SMS to the customer and for purposes related to the e-ticket service.
The information shown is based on real-time and refreshed at fixed interval. Hang Seng Bank Limited (the "Bank") will not accept liability for any delay, errors, omissions or failure associated with the SMS, whether or not caused by any network problems, system failures, phone connection problems and/or blockages by third party applications. The Bank reserves the rights to change, suspend or discontinue the above services at its discretion and at anytime without prior notice.