Homecare Plus Home Insurance Plan

Successfully apply to enjoy 26% first-year premium discount1

Terms and Conditions apply. The above general insurance plan is underwritten by QBE General Insurance (Hong Kong) Limited.

Successfully apply for Home Insurance with <promo code HCC55M> to enjoy up to HKD500 Supermarket Voucher and a chance to win a HKD5,000 Home Appliances Retail Chain Gift Voucher!

Terms and Conditions apply.
Plan overview

This plan is underwritten by QBE General Insurance (Hong Kong) Limited.


It protects against damage to household contents caused by acts of God or other covered accidents. Besides, it also includes loss of rent, temporary accommodation, as well as worldwide personal liability. Optional cover of Developer’s Fixtures and Fittings is available to meet the needs of home located in newly developed buildings.


If customer holds an inforced policy of the Travelsure Protection Plan, the maximum benefit of “Worldwide All-Risks Cover for Personal Belongings” under the Home Care Plus Home Insurance Plan will even be doubled, as a free upgrade, during the insured journey. 


Remarks: For sublimit and details of coverage and exclusion, please refer to the Terms & Conditions of the Policy.

Only 3 simple steps to apply online – Quote > Apply > Payment

Key features

It provides all risks coverage of up to HKD1,000,000 for household contents.

Worldwide protection covers against loss or damage of personal belongings up to HKD30,000 per year.

It  provides up to HKD50,000 coverage for temporary accommodation if the home becomes uninhabitable due to an insured incident or loss of rent of your home occupied by a rent-paying tenant under the stamped tenancy agreement and up to HKD1,000,000 coverage for domestic relocations covering damage to Household Contents by professional removers in the course of removal from the insured home to any new home.

It provides up to HKD5,000,000 coverage to protect against the legal liability in the event of the insured or any family member’s negligence causing third-party death, bodily injury or property damage.

Optional Domestic Helper insurance cover is available to meet the needs of house holders.

Remark: This page is only intended as a general summary. Please refer to the policy for detailed terms and conditions and exclusions.

Coverage overview

Standard Plan

Premium Plan

Daily premium as low as



Maximum claim (HKD)
Household Contents


(per occurrence)


(per occurrence)

Alternative Accommodation / Loss of Rent


(per occurrence)


(per occurrence)

Worldwide All-Risk Cover for Personal Documents Loss


(per year)


(per year)

Worldwide Personal Liability Benefit


(per year)


(per year)

Personal Accident Benefit


(per year)


(per year)

24-hour Home and Claim Assistance Hotline Services

Provide instant Water and Electrical Repair and Emergency Medical Referral Services 

Provide instant Water and Electrical Repair and Emergency Medical Referral Services 

*Above information are for reference only, please refers to the Plan Cover, Terms & Conditions for details.  

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Claim procedures

Find details on how to submit your claim and more.

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You can find all the forms and documents here for our insurance products.

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Other point(s) to note
  1. The above general insurance plan ("Plan") is underwritten by QBE General Insurance (Hong Kong) Limited which is authorised and regulated in Hong Kong by the Insurance Authority. Hang Seng Bank Limited ("Hang Seng Bank") is an insurance agent authorised by QBE General Insurance (Hong Kong) Limited for the distribution of this Plan. Premiums will be payable to QBE General Insurance (Hong Kong) Limited upon application of this Plan. QBE General Insurance (Hong Kong) Limited would provide Hang Seng Bank commission and performance bonus as remuneration for distribution of this Plan. The existing staff remuneration policy on sales offered by Hang Seng Bank takes into account various aspects of the staff performance instead of focusing solely on the sales amount.
  2. In respect of an eligible dispute arising between the Hang Seng Bank Limited and the customer out of the selling process or processing of the related transaction, Hang Seng Bank Limited is required to enter into a Financial Dispute Resolution Scheme process with the customer; however any dispute over the contractual terms of the product should be resolved directly between QBE General Insurance (Hong Kong) Limited and the customer.
  1. Inclusive of 20% first-year premium discount and one-month premium waive in the first policy year.