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Let's "Fly" into greater deals! Enjoy up to 30% first-year premium discount and up to HKD400 e-Gift voucher upon successful Travelsure Protection Plan application with promo code.
Planning a trip? Take care of your travel needs with Travelsure Protection Plan ("Travel Insurance")! It offers multiple protections, from trip cancellations, delays to loss, theft or damage to personal effects. Travel worry-free and enjoy every moment with your loved ones!
For frequent travellers, you can get an annual plan for yourself and your family. Be ready for the unexpected with unlimited travel protection all year round!
If you need to change, cancel, delay or shorten your trip due to specific reasons such as typhoons, earthquakes or strikes, the plan will cover your expenses.
During your trip, if your phone, cash, travel documents, baggage or other personal effects are stolen, lost or accidentally damaged, they will be covered.
If your checked-in baggage is delayed, misdirected or temporarily misplaced, you can also receive a cash benefit.
If you get sick or have an accident during your trip, you'll be covered for medical and personal accidents, even if you’re participating in sport activities like skiing, skydiving, or scuba diving. This includes:
If needed, you can call Chubb Assistance – 24-Hour Telephone Hotline for assistance during your travel.
If you can't attend major sports events, musical concerts, museums or theme parks due to injuries, natural disasters or other unexpected incidents, the plan will cover the unused ticket costs, so you can manage any travel changes with ease.[1]
When you apply for the annual plan with 2 or more adults, you can get free coverage for up to 6 of your children. Travel worry-free with your family all year round![2]
Mainland China and Macau - Basic Plan
Asia[3] and worldwide - Standard Plan
54
116
600,000
1,000,000
Unlimited
Unlimited
600,000
1,000,000
50,000
50,000
750
3,000
5,000
10,000
3,000
15,000
1,500
5,000
1,500
3,000
20%
20%
Not Applicable
2,000
5,000
30,000
5,000
30,000
2,000
10,000
2,000
2,000
500,000
3,500,000
Not Applicable
5,000
Applicable
Applicable
Global Cover
China Cover - Basic Plan
China Cover - Standard Plan
5.6
2.2
2.7
1,000,000
200,000
600,000
Unlimited
Unlimited
Unlimited
1,000,000
200,000
600,000
50,000
50,000
50,000
3,000
Not Applicable
750
10,000
Not Applicable
5,000
15,000
3,000
3,000
5,000
1,500
1,500
20%
20%
20%
2,000
Not Applicable
Not Applicable
30,000
Not Applicable
5,000
30,000
Not Applicable
5,000
10,000
Not Applicable
2,000
2,000
Not Applicable
2,000
3,500,000
500,000
500,000
5,000
Not Applicable
Not Applicable
Applicable
Applicable
Applicable
Applicable
Applicable
Applicable
Note(s): The information above is for reference only, you can refer to the plan coverage and Policy Wording for details.
Ms. Leung slipped in the lift lobby at the hotel while she was staying in Korea.
Before the trip
She applied for Travelsure Protection Plan – Single Trip Cover
Upon hospital admission in Korea
When waiting for the flight back to Hong Kong at the airport
Her mobile phone and tablet computer were stolen
When the insurance is claimed
Ms. Leung successfully claimed the following losses:
Total compensated amount: HKD81,000
The payment was directly credited to her designated bank account through autopay
Ms. Chau was about to take off for a trip, but had to cancel due to the sudden death of an immediate family member from an acute disease.
Before the trip
She applied for Travelsure Protection Plan – Annual Global Cover
Before the take off for the trip
She suffered the loss of a loved one, and her travel plan was disrupted and cancelled
When the insurance is claimed
She was fully compensated for the non-refundable prepaid costs of the air tickets and hotel accommodation
Total compensated amount: HKD21,000
The payment was directly credited through autopay into her designated bank account
No, customers must purchase Travelsure Protection Plan prior to your departure from Hong Kong.
Yes, Travelsure Protection Plan provides cover for business travel (limited to administrative, clerical and non-manual works only).
No. Travelsure Protection Plan does not cover injury or death caused by any labour work. So you should approach the insurer who issued your helper's employee insurance for an extension of the protection to overseas work.
Yes, Travel Insurance is designed for people going abroad as a visitor for leisure or on business trips. The scope of coverage is different from a life insurance plan.
Single trip cover: there is no age limit.
Annual cover: The Insured Person(s) must be between 18 to 74 years old, while child(ren) must be under 18 years old (at the policy Commencement Date or Renewal Date).
Point to note when applying for child(ren) under 18 years old who do(es) not travel with parent:
Single trip cover: Yes, you can enroll for all travel companion(s) other than your spouse and/or your child(ren), please select under "Friends/relatives", the premium will be calculated based on the number of "Friends/relatives" as selected.
Annual cover: You can enroll for your spouse, child(ren) and/or parent(s).
No. The travel warning issued by the World Health Organisation against a certain country or region shall have no bearing upon the protection provided by this plan. However, it is suggested that an insured should closely observe the development of the relevant situation as any orders promulgated subsequently by the government may affect the insured's journey and the protection under this plan.
Annual Cover:
Single Trip Cover: the maximum coverage period is 180 days.
Under Basic Plan of the Annual China Cover, if the Insured Person sustains bodily injury caused by an assault during a robbery while traveling in mainland China (excluding Hong Kong SAR) or Macau SAR, which leads to death or permanent disability, the original Personal Accident benefit of HKD200,000 will be doubled to HKD400,000.
Applicable to Single Trip Cover and Annual Global Cover only.
Insured Person can enjoy policy benefits under issuance of 'Black Alert' or 'Red Alert' in the planned destination:
Before the trip:
During the trip:
For 'Black Alert', the Insured Person can be reimbursed the relevant loss up to the maximum Sum Insured. For 'Red Alert', reimbursement will be up to 50% of the relevant loss and the maximum Sum Insured.
As long as the condition is covered under the policy, you can enjoy the insurance protection when admitted to non-designated hospitals outside the hospital list. But, please note that the guarantee of hospital admittance deposit in the case for admission to non-designated hospitals is up to HKD20,000. You must also obtain the original copy of the hospital or medical receipt with the diagnosis certified by the attending doctor and settle such medical expenses first. And then file a claim when you return to Hong Kong.
The China Emergency Card is applicable to hospital admission only. If you only visit an out-patient clinic, you need to pay the consultation fee, get a receipt and medical certificate, and then file a claim when you return to Hong Kong. Make sure the medical practitioner treating you is licensed by the competent medical authorities.
If you need any emergency assistance during your trip, please call our Chubb Assistance – 24 Hour Emergency Assistance Hotline at (852) 3723 3030.
Your eChina Emergency Card will be attached in the confirmation email of your enrolled policy of Annual Global Cover or Annual China Cover.
In such event, you should:
All information provided on the hospital list is subject to change without prior notice. Please contact the 24-hour Chubb Emergency Hotline for assistance.
For cases involving hospitalisation, you must present the China Emergency Card to be eligible for the fast-track admission service. Otherwise you will have to pay the expenses first and then file a claim or contact our 24-hour emergency service for assistance.
Yes, you just need to download the eChina Emergency Card from the policy confirmation email/ renewal confirmation email. There is no card replacement cost.
No, application for the Travelsure Protection Plan for the purpose of emigration will not be accepted and the policy will become invalid when you emigrate to an overseas country or territory.
Prior to the expiry date of the policy, you can call the Customer Services Hotline at (852) 3191 6668 (Mondays to Fridays, 9 a.m. to 5:30 p.m., closed on Saturdays, Sundays and Public Holidays) to apply for a policy extension. Chubb Team will review and process the policy extension request. The policy will only be effective when such application has been approved and the premium for the extended period has been paid.
To ensure a continuous coverage, your policy will be renewed automatically upon the expiry date for 1 year and the annual premium will be debited from the credit card provided. The renewal insurability is subject to the terms and conditions in the renewal notice and policy wording.
If you do not wish to renew the policy, you should notify Chubb after receiving the renewal notice.
No, you should submit your claim to the Travel Industry Compensation Fund for compensation.
No, cancellation of the journey as a result of administration arrangements of the travel agency are not covered by the Travel Insurance.
In the event of trip cancellation due to unexpected outbreak of natural disaster (such as Landslide, earthquake, volcanic eruption, tsunami, typhoon or hurricane) at the scheduled destination arising within 7 days before the departure date of the journey, the Travel Insurance will pay the Insured Person the Booked Holidays forfeited.
(Not applicable to Annual China Cover – Basic Plan)