Select a branch location

Kowloon

677 Nathan Road

18 Carnarvon Road

Unit LG2-02A, Festival Walk, 80 Tat Chee Avenue

363 Nathan Road, Yaumati

New Territories

Shop 18, Lucky Plaza, Wang Pok Street

1/F, Fu Ho Building, 5 Kau Yuk Road

Need more help?

Prestige Private

24-hour manned hotline

(852) 2998 8022

Prestige Banking

24-hour manned hotline

(852) 2998 9188

Preferred Banking

24-hour manned hotline

(852) 2822 8228

General Enquiry Hotline

Personal Banking (for customers staying in mainland China)

24-hour manned hotline

4 0 0 1 2 0 8 2 8 2[1]

Footnote

Remark(s)

  1. The Toll-free Enquiry Hotline allows you to contact us for free even while staying in mainland China. This hotline is applicable to enquiries on general personal banking services only but not applicable to enquiries/transactions of investment related matters. The toll-free hotline can be accessed from mobile lines, fixed telephone lines, payphones and call cards and is free of IDD charges. Please contact the relevant service supplier for details. Hang Seng Bank Limited (the "Bank") assumes no responsibilities for such service. Customer agrees to be bound by the terms and conditions for the service provided by service providers which may be amended from time to time. For any claims, disputes and complaints regarding such service and information, customer should refer directly to service providers