Loan Application Status Enquiry & Acceptance via Hang Seng Personal e-Banking

Thank you for applying Hang Seng Personal Loans!

Now you can check your application status and accept loan at ease and convenience via Hang Seng Personal e-Banking (applicable for Handy Cash Personal Instalment Loan and Tax Comforter, excluding Top-up Loan and Debt Consolidation Instalment Loan).

Easy 3 steps


1. Logon to Hang Seng Personal e-Banking
  • Go to Loans And Overdraft Overview > Useful Link > Personal Loans – Application Status Enquiry, Loan Acceptance
2. Check Application Status
  • Press “View” button (if applicable) for more details.
3. Loan Acceptance (Applicable for application status = “Preliminary Approved”)
  • View preliminary approved result including loan details and loan terms
  • Press “Agree” button to agree the preliminary approved result and the loan terms
  • Note: If the final result matches the preliminary approved result, the approved loan amount will be deposited to your designated loan disbursement account in Hang Seng upon your agreement on loan details and loan terms (on or before next working day for Personal Instalment Loan; in 2 working days for Tax Comforter)