Hang Seng FX+

FX involves risk. Terms and Conditions apply.

Overview

Hang Seng FX+ is a privilege programme designed for our Prestige Private and Prestige customers, offering tiered rewards based on your cumulative FX transaction amount. The more you transact, the more rewards you can enjoy!

Join FX+ ! Start accumulating your exchange amounts to get up to 25% instant, unlimited FX spread discounts[1] and up to HKD6,888 cash reward[2]. You can also enter our lucky draw[2] for a chance to win HKD100,000 cash prize, with over 100 prizes available.

Why enrol in FX+?

Once your accumulated amount[4] reaches the required FX+ level[3], you can unlock:

  • Unlimited instant FX spread discounts[1] of up to 25% per transaction
  • Up to HKD6,888 cash reward[2]
  • Chances to enter our lucky draw and win the HKD100,000 cash prize, with over 100 prizes available.[2]

Simply log on to Hang Seng Mobile App to keep track of your accumulated amount, FX+ level and exclusive rewards for the current level.

In addition to rewards from FX+, you can continue to enjoy other foreign exchange offers, such as preferential interest for foreign currency time deposits.

How it works?

Enrol in FX+ via Hang Seng Mobile App

Step 1 / 3
"Foreign Exchange Service".
Tap "Learn more" in the banner to find out more about FX+.

Every eligible foreign exchange transaction during the promotion period you make will be counted toward your accumulated amount. Once the amount reaches the next FX+ level, you’ll unlock a better FX spread discount and rewards.

  Instant After promotion period
FX+ Level / Accumulated amount (HKD) FX+ spread discount FX+ cash reward FX+ lucky draw chance(s)

Level 1

100,000 to < 500,000

- -

1

Level 2

500,000 to < 2,000,000

15% -

2

Level 3

2,000,000 to < 5,000,000

18% - 2

Level 4

5,000,000
to < 20,000,000

20% HKD2,888 2

Level 5

≥ 20,000,000

25% HKD6,888 2
Step 1 / 2
Log on to Hang Seng Mobile App, go to left menu, tap "Foreign Exchange" > "Foreign Exchange Service".

* Please download Hang Seng Mobile App or update to the latest version.

FAQs

Popular questions

FX+ is only available to Prestige Private and Prestige Banking customers and doesn’t apply to corporate accounts and customers who hold Private Banking accounts (even if they may also hold a Prestige Private or Prestige Banking account). To learn more, please visit Prestige Privateor Prestige Banking.

Please note, you can only enrol in Hong Kong by using Hang Seng Mobile App, Phone banking, or visiting our branches.

You can only apply 1 discount to each transaction. To ensure you get the best value, you can only use an FX coupon if its discount is the same as, or better than, your FX+ spread discount.

Yes, you can. However, the eligible transactions will be counted toward the accumulated amount of the person who submitted the instruction. They won't be double-counted in the accumulated amounts of the other joint-named account holders.

Types of transactions and services Channel(s) Count towards accumulated amount? Eligible for FX+ spread discount?
  • Self-name exchange transactions (excluding forward-dated transfer instructions)
  • Exchange transactions to third-party personal accounts within Hang Seng (excluding forward-dated transfer instructions)
  • Payment Connect transaction involving exchanges
  • Personal e-Banking
  • Hang Seng Mobile App
  • Our branches in Hong Kong
  • Phone banking (manned hotline only)

Yes

Yes

  • Exchange transactions with special offer provided by our staff
  • Our branches in Hong Kong
  • Phone banking (manned hotline only)

Yes

No

Other exchange services, including but not limited to:

  • Inward and outward remittance (e.g. Overseas Transfer and Global Money+)
  • Notes exchange, deposit and withdrawal
  • FX Order Watch
  • Forward-dated FX transaction instruction
  • FPS x PromptPay QR Payment (Thailand)
  • Paper Gold and FX investment (e.g. FX2 - FX and Precious Metal Trading Services, MaxiInterest Deposits, Capital Protected Investment Deposit, FX and Precious Metal Margin Trading Services)
  • Multi-Currency Debit Mastercard® spending and withdrawal
  • QR Payment
  • Personal e-Banking
  • Hang Seng Mobile App
  • Our branches in Hong Kong
  • Phone banking (manned hotline only)
  • Foreign currency ATM
  • Debit card spending

No

No

Hang Seng Personal Banking

Manage your wealth anytime with mobile banking

Useful information

Need help?

Call us

Prestige Private 24-hour Manned Hotline

(852) 2998 8022

Prestige Banking 24-hour Manned Hotline

(852) 2998 9188

Visit our branches

Footnote

Other point(s) to note

  1. The promotion period for FX+ is from 1 Jul 2026 to 31 Dec 2026 (including both days) ("promotion period"). Once enrolled in FX+ and upon reaching a certain level, eligible customer(s) can enjoy a foreign exchange spread discount ("FX spread discount"), cash rewards and chance(s) to enter a lucky draw on eligible transactions.

Remark(s)

  1. The FX spread discount refers to a reduction on the sales margin normally charged for Eligible Transactions by the bank. Other mark-ups applied to the exchange rate for operational reasons won't be reduced. When you make an Eligible Transaction, the FX spread discount will be automatically applied to the exchange rate spread upfront.
  2. You will get respective rewards based on the level you achieve by the end of the Promotion Period. Cash rewards and lucky draw entries don't accumulate as you move up the levels.
  3. The FX+ levels depend on the total accumulated amount of all Eligible Transactions during the Promotion Period.
  4. Accumulated amount is the total of the Eligible Transactions you made during the Promotion Period via Personal e-Banking, Hang Seng Mobile App, Phone banking (manned hotline only) and at our branches. 

Risk Disclosure(s)

  1. RMB Currency Risk

    Renminbi ("RMB") is subject to exchange rate risk. Fluctuations in the exchange rate of RMB may result in losses in the event that the customer subsequently converts RMB into another currency (including Hong Kong Dollars). Exchange controls imposed by the relevant authorities may also adversely affect the applicable exchange rate. RMB is currently not freely convertible and conversion of RMB may be subject to certain policy, regulatory requirements and/or restrictions (which are subject to changes from time to time without notice). The actual conversion arrangement will depend on the policy, regulatory requirements and/or restrictions prevailing at the relevant time.

  2. Foreign Currency Risk
    Foreign Exchange involves Exchange Rate Risk. Fluctuations in the exchange rate of a foreign currency may result in gains or loss of principal in the event that the customer converts the deposits from Hong Kong Dollar or foreign currency to another currency, and/or in the event that the customer converts a foreign currency time deposit to another currency (including Hong Kong Dollar) upon maturity.