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In general, you can submit a remittance statement at any time. The service is available 24/7 in Hang Seng Business e-Banking.
When the day is ending while you're preparing a remittance statement in Hang Seng Business e-Banking, we'll send you a notification. This is a reminder that the submission may be considered as being made on the next working day.
According to the eMPF Platform, if the deadline for contributions falls on a contribution date, the cut-off time will be at 12am midnight on that same day. Any submissions received via the eMPF Platform after 12am midnight will be considered as being made on the next working day. This might result in a surcharge. For details, please visit the eMPF website.
No, you should submit your MPF scheme administration instructions, forms and documents via the eMPF Platform instead.
That's because Hang Seng MPF has now been onboarded to the eMPF Platform. So it'll handle all MPF administrative instructions from now on. If you submit them to us, you may face a processing delay.
For details, please visit our eMPF page.
While the arrangement is being abolished, the LSP / SP will be calculated differently.
The transition date for this is 1 May 2025. If your employee started their employment before this date, their LSP / SP will be divided into a pre-transition portion and a post-transition portion. Here’s how each portion will be calculated.
Pre-transition portion
The last full month’s wages as it immediately precedes 1 May 2025 × 2/3 × years of service before 1 May 2025
Post-transition portion
The last full month’s wages before the termination of employment × 2/3 × years of service before 1 May 2025
Note: If their employment started on or after 1 May 2025, their LPS / SP will all belong to the years of service counted on or after the transition date. The calculation will not change. It will stay the same as the existing provision of the Employment Ordinance.
For details, please refer to the abolition of MPF offsetting arrangement.
Employers should first pay long service payments and severance payments to their employees. This should be done in accordance with the provisions under the Employment Ordinance. You can then submit your application for government subsidy.
For more details, please visit the Labour Department website.
You can also learn more about the subsidy scheme for the abolition of MPF offsetting arrangements.
Yes, you can do so for up to 15% of your employees' total emoluments each tax assessment year.
The information contained above is for reference only and the provisions in the MPF legislation and announcements by the Mandatory Provident Fund Schemes Authority shall prevail. If you are in doubt about the meaning or the effect of the above contents, please seek independent professional advice.
Scheme administration services |
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Note: Scheme administration services are provided by the eMPF Platform. These include the processing of MPF scheme enrolments, contributions, and member investment instructions. They also include the transfer and withdrawal of MPF benefits, and updates to personal details.
You can call their eMPF customer service hotline on 183 2622. |
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Know more Hang Seng MPF |
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Call us |
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 Hang Seng MPF HotlineExisting MPF Customers |
Make an e-Appointment Make a reservation online and meet with our MPF Specialists at designated branches |