The hiring process in Hang Seng Bank may vary depending on the role you apply for and the area of business or function in which the role sits.
Open to different ideas and cultures
Connected to customers, communities, regulators and each other
In today’s volatile and complex environment, change is the only constant. We value individuals who adopt a growth mindset, and those who are able to proactively identify and bring about change opportunities. At the same time, being able to respond resourcefully when change occurs by applying change principles allows for successful navigation through change.
The reality of our business means that teams and individuals are working in different locations, across various time zones and in diverse cultures. We strive to create a cohesive team where individuals feel motivated and engaged.
Creativity is our ability to bring divergent ideas together to create new and innovative solutions. Exploration helps us think about things differently, so we are able to take creative risks that inspire ourselves to solve problems in new ways.
Being curious is an important quality as we move into the future of work. When we are curious, we think more deeply and rationally which leads to more creative and innovative solutions.
Customer engagement is all about fostering a customer centric mindset that drives business growth. In this increasingly competitive and ever-changing environment, we want to manage complex interactions effectively.
Developing others is a skill that is valuable for all as we look to create a culture that values having a growth mindset. Understanding effective ways to navigate relationships and providing peer to peer coaching to help others achieve their ambitions is a skill that can be applied in a variety of situations.
Believing in the ability to improve oneself and develop intelligence can drive an individual’s desire to learn. This in turn helps individuals to embrace change, overcome challenges, see effort as a path to mastery, learn from criticism and find lessons in the success of others.
Communicating effectively is fundamental to our ability to thrive as individuals, teams and an organisation. As individuals, when we master our communication skills, it allows us to feel confident, clear on what we are trying to achieve and be able to create connection with others.
Resilience is a skill and behaviour that underpins all of the future skill behaviours. When an individual is resilient, it creates space for curiosity, creativity and connectivity to flourish. Effectively understanding the mood states and emotions that influence our attitude, beliefs and behaviours allows us to unlock our full potential and prepare for the future of work.