We have various wealth management services, including investment funds related to Hang Seng Index, to help you capture investment opportunities.
Our professional and designated Relationship Manager will assist you to analyse your investment portfolio and provide you with 1-on-1 consultation according to your financial needs and investment goals.
Our team of experts will closely monitor the assets of your investment immigration account.
In addition to investment services, we will cater to your needs in the new environment by providing you with comprehensive services, including medical insurance coverage and mortgage loan*.
You may call our exclusive concierge service hotline and our customer service officers would be delighted to introduce to you the latest privileges, as well as to make related reservations for you. An array of enticing offers promise unparalleled experiences!
We have a range of service channels for you to take care of your personal banking matters even when you are staying in other countries.
With Hang Seng Personal e-Banking, you can manage your wealth easily online at anytime. Upon logging onto your Personal e-Banking account, you can look up your account balances, make fund transfers, buy/sell foreign currencies, place a time deposit, and perform investment transactions for securities, investment funds and the like without hassles. Besides, you can also activate the e-Statement/e-Advice Service to receive and check out your e-Statement/e-Advice via Personal e-Banking.
Click here to log onto Hang Seng Personal e-Banking.
Also, you may use your smartphone to download the Hang Seng Personal Banking mobile app from Apple App Store or Google Play Store. After installation, you will be able to manage your finances, apply for services and stay tuned to the latest offers and information at your fingertips. The user interface is specially designed to make it mobile friendly.
We have service points conveniently located across Hong Kong and you are most welcome to visit us for enquiries about account opening, investment services or other matters.
If you are a Prestige Banking customer of the Bank with a designated account in mainland China, you can access our 24-hour Prestige Manned Phone Banking Hotline at +852 2998 9188 to manage your account with us and, you can be transferred(1), upon your request, to the designated mainland service hotline without the need of hanging up the call. Enjoy banking ease and convenience, and save your time by making one call only.
When you are on the Mainland, you can call our Prestige Banking 24-Hour Mainland Toll-free Manned Phone Banking Hotline(2), at 4001 20 9188 to enquire about general personal banking services.
We also provide you with a full suite of hassle-free remittance services. In particular, the Same Day Credit to Hang Seng Bank (China) Accounts Service is available to take better care of your financial management needs.
Click here for details
To see the Prestige Banking Welcome Kit, click here.
Simply click here to get the form you need to update your correspondence address, activate the Overseas ATM Cash Withdrawal Service, apply for a credit card or take care of various payment transactions.
For details of the Capital Investment Entrant Scheme and account opening, please visit our branches. Click here for branch addresses.
|Hang Seng strives to understand your needs and provide banking service at both business and personal levels with total flexibility around the world.||24-hour Toll-free Manned Hotlines
||Online Banking Services||Account Opening Arrangement(3)|
The Health Insurance Schemes are underwritten by Bupa (Asia) Limited ("Bupa") which is authorized and regulated by the Insurance Authority in Hong Kong. Hang Seng Bank Limited ("Hang Seng Bank") is an insurance agent authorised by Bupa for the exclusive distribution of the above schemes. Subscription will be payable to Bupa upon enrolment of Relevant Schemes. Bupa would provide Hang Seng Bank the relevant commission and performance bonus in accordance to the selling of Relevant Schemes. The existing sales staff remuneration policy offered by Hang Seng Bank would take into account various aspects of the staff performance but not solely on the sales amount. In respect of an eligible dispute arising between the Hang Seng Bank and the customer out of the selling process or processing of the related transaction, Hang Seng Bank is required to enter into a Financial Dispute Resolution Scheme process with the customer; however any dispute over the contractual terms or performance (claims and service) of the product should be resolved directly between Bupa and the customer. HealthPro Concierge Service is provided by Bupa.
For further details of the offer of relevant health insurance schemes, please refer to the relevant promotional leaflet or relevant Terms and Conditions or contact Hang Seng Bank branch staff. In the event of any discrepancy in respect of the meaning between the Chinese version and the English version, the English version shall prevail.