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Cross-Border Banking
Cross-Border Banking Convenience
Simplicity is essential in the pursuit of the quality of life.

Hang Seng is dedicated to making banking easy for you, from account opening to daily finances and capital allocation. So, you can manage your wealth with total ease and flexibility, anytime, anywhere at your convenience.

Hang Seng Greater China Prestige


Under the close ties between Hong Kong and mainland China, there are increasing cross-border financial needs in both places. Having a good grasp of what you need, at Hang Seng, we have introduced Hang Seng Greater China Prestige. Simply hold a Prestige Banking account with the Bank and a designated account in mainland China, and you can register for Hang Seng Greater China Prestige. Upon successful registration, you can enjoy Prestige Banking monthly fee waivers(1)from the Bank. Click here for details of the cross-border banking privileges of Hang Seng Greater China Prestige.

Witnessing Arrangement for Account Opening


If you are too busy to come to Hong Kong, you may contact Hang Seng through the local witnessing arrangement available in various cities on the Mainland to open an account with us easily and quickly. These cities include Guangzhou, Shenzhen, Beijing, Shanghai and more.

Account Opening Channels:
  1. Visit any Hang Seng branch in Hong Kong; or
  2. Contact Hang Seng through the local witnessing arrangement for account opening; or
  3. Open or upgrade your account via Hang Seng Personal e-Banking(2); or
  4. Make an appointment for account opening here

Account Opening Documents:
  1. Identification document(s) (such as HKID card or passport; for those using an entry permit for account opening, a Mainland Identity Card should be presented as well); and
  2. Address proof (such as Mainland Identity Card, electricity bill or bank statement)

Required forms:
  1. Personal Integrated Account Application Form (For document verification, signature witness and document transfer in the Mainland / Macau only)
  2. CRS Individual Self-Certification Form (CRS-I)

Details of the account related services :
  1. Integrated Account Terms & Conditions
  2. Banking Services Fees and Charges
  3. Notice to Customers and Other Individuals relating to the Personal Data (Privacy) Ordinance

Account Services


We have a range of service channels for you to take care of your personal banking matters even when you are staying in other countries/territories.

Act now
Existing CustomerUpgrade to Prestige Banking New CustomerMake an appointment now
Hang Seng strives to understand your needs and provide banking service at both business and personal levels with total flexibility around the world. 24-hour Toll-free Manned Hotlines
  • For Personal Banking Customers Staying on the Mainland(4): 4001 20 8282
  • For Personal Banking Customers Staying in Hong Kong: 852 2998 9188
Online Banking Services Account Opening Arrangement(5)