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Comprehensive Protection
Comprehensive Protection
We understand that you have different aspirations and lifestyle pursuits in different life stages. Above all, good health is what matters most. In the face of rising medical costs and the quality disparity between different service providers, you need comprehensive and reliable protection solutions on all fronts to ensure a carefree life with total peace of mind.

A Broad Spectrum of Health Services


Twists and turns in life may lie around the corner. Holistic protection is what you need to cope with surging medical bills and for financial support to relieve the burden on your family. Striving to provide quality health insurance services to you, Hang Seng jointly offers a range of medical protection schemes(1) with Bupa (Asia) Limited ("Bupa").

A health insurance specialist in Hong Kong, Bupa is part of the Bupa group, which is now a leading international healthcare organisation serving 32 million customers in more than 190 countries.

Teaming up with Bupa, Hang Seng is dedicated to delivering a broad spectrum of medical protection solutions to match your needs
Bupa Medical Card Bupa HealthPro Concierge Service 24-hour Mandarin enquiry hotline(2)
  • Enjoy cashless treatment at Bupa’s appointed private hospital in Hong Kong without paying any admission deposits or bills
  • Access to 24/7 Healthline to receive professional healthcare support and assistance
  • With qualified nurse addressing your health enquiries instantly
  • Your medical expenses at private room level in a Bupa’s appointed hospital will be fully covered(2)
  • A team of professional doctors and nurses will support you with a range of personal healthcare services
  • Supported with interpretation assistance when necessary to clear any language barrier in the course of treatment(3)
  • You don’t have to submit any claims
  • Personal Care Manager will follow you throughout your hospital stay in a private hospital in Hong Kong to help you with hospital admission and claims, from overseeing your treatment and costs to arranging rehabilitation care
You may click here to understand more about the medical insurance offered by Hang Seng and Bupa

All-round Total Protection Solutions


You may have different needs at different stages of your prestigious life. In light of your needs, your dedicated Customer Relationship Manager can help you plan ahead easily with the right solutions, from asset allocation and family protection, to children’s overseas education and legacy planning.


Act now
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Hang Seng strives to understand your needs and provide banking service at both business and personal levels with total flexibility around the world. 24-hour Toll-free Manned Hotlines
  • For Personal Banking Customers Staying on the Mainland(4): 4001 20 8282
  • For Personal Banking Customers Staying in Hong Kong: 852 2998 9188
Online Banking Services Account Opening Arrangement(5)