An individual account held in a member's name to preserve his/her accrued benefits accumulated from any previous employment or self-employment, and his/her accrued benefits transferred from his/her own employee’s mandatory contributions made under the current employment.
If you hold more than one personal account…
Forgot how many personal accounts you are holding? The MPFA maintains a Personal Account Register for members of the public to check for free, please contact MPFA for enquiries.
Members can withdraw their accrued benefits in a lump sum or in instalments on the grounds of retirement at the age of 65 or early retirement at the age of 60.
There are also certain circumstances under which accrued benefits may be paid before reaching the age of 65:
(in the event that an account balance is HK$5,000 or less, and provided that as at the date of the claim application, at least 12 months have elapsed since the contribution day in respect of the latest contribution period for which a mandatory contribution is required to be made to any registered scheme, and the member does not have any accrued benefits kept in any other registered scheme, and does not intend to become employed or self-employed.)
Members are required to submit a completed claim form together with the necessary supporting documents. Benefits are paid at the age of 65 or under the circumstances listed above.
Additional voluntary contributions, Flexi-Contributions and tax deductible voluntary contributions are accepted at the discretion of the Trustee. The Trustee reserves the absolute right not to accept any additional voluntary contributions, Flexi-Contributions and tax deductible voluntary contributions at any time.
Investment involves risks. Past performance is not indicative of future performance. The value of financial instruments, in particular stocks and shares, and any income from such financial instruments, may go down as well as up. For further details including the product features and risks involved, please refer to the relevant ‘Principal Brochure’.
The information contained in this page is for reference only and the provisions of the Mandatory Provident Fund Schemes Ordinance, other applicable legislation/regulations and guidelines or announcements published by the Mandatory Provident Fund Schemes Authority shall prevail.
|Hang Seng MPF Hotline||MPF Specialists at Designated Branches|
|Existing MPF Customers||Service hours:Mon - Fri,9 am to 5 pm|
|- Employers: 2288 6822|
|- Members / Self-employed persons: 2213 2213|
|- HKSARG Employees: 2269 2269|
|Non-existing MPF Customers|
|- Enquiries / Apply for Hang Seng MPF: 2997 2838|