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Hang Seng MPF > Employees/Self-Employed Persons > Employees Frequently Asked Questions
Employees Frequently Asked Questions
    1. The Hang Seng Mandatory Provident Fund – SuperTrust Plus and ValueChoice are mandatory provident fund schemes.
    2. You should consider your own risk tolerance level and financial circumstances before making any investment choices. When, in your selection of funds, you are in doubt as to whether a certain fund is suitable for you (including whether it is consistent with your investment objectives), you should seek financial and/or professional advice and choose the fund(s) most suitable for you taking into account your circumstances.
    3. You should consider your own risk tolerance level and financial circumstances before investing in the MPF Default Investment Strategy. You should note that the DIS constituent funds, namely, the Core Accumulation Fund and the Age 65 Plus Fund, may not be suitable for you, and there may be a risk mismatch between the DIS constituent funds and your risk profile (the resulting portfolio risk may be greater than your risk preference). You should seek financial and/or professional advice if you are in doubt as to whether the DIS is suitable for you, and make the investment decision most suitable for you taking into account your circumstances.
    4. You should note that the implementation of the DIS may have an impact on your MPF investments and benefits. We recommend that you consult with the Trustee if you have doubts on how you are being affected.
    5. The Guaranteed Fund under Hang Seng Mandatory Provident Fund – SuperTrust Plus invests solely in an approved pooled investment fund in the form of an insurance policy provided by HSBC Life (International) Limited. The guarantee is also given by HSBC Life (International) Limited. Your investments in the Guaranteed Fund, if any, are therefore subject to the credit risks of HSBC Life (International) Limited. Please refer to the 'Warning' section under 'Guaranteed Fund' in Part II - Fund Structure of the 'Principal Brochure' of Hang Seng Mandatory Provident Fund – SuperTrust Plus for details of the credit risk.
    6. The guarantee in the Guaranteed Fund only applies under certain conditions. Please refer to the ‘Guarantee features‘ section under ‘Guaranteed Fund‘ in Part II – Fund Structure of the ‘Principal Brochure‘ of Hang Seng Mandatory Provident Fund – SuperTrust Plus for full details of the guarantee features and Guarantee Conditions, including the guarantee features in the context of payment of benefits in instalments.
    7. MPF Benefits and AVC Benefits payable on a Member's 65th birthday or early retirement on or after his/her reaching age 60 can be paid in one lump sum or in instalments, at the Member's election (in such form and on such terms as the Trustee may, to the extent not prohibited by the 'MPF Ordinance' or General Regulation, prescribe). Please refer to the 'Payment of MPF Benefits and AVC Benefits' section under 'Payment of benefits' in Part I - Product Information of the relevant 'Principal Brochure' for full details.
    8. You should not invest based on the information shown on this webpage alone and should read the relevant 'Principal Brochure'.
    9. Investment involves risks. Past performance is not indicative of future performance. The value of financial instruments, in particular stocks and shares, and any income from such financial instruments, may go down as well as up. For further details including the product features and risks involved, please refer to the relevant 'Principal Brochure'.

Note: The relevant frequently asked questions as stated on the MPF Member Benefit Statement sections above only applicable to explain or elaborate the information presented in the corresponding statement of the scheme financial period of 01/07/2017 to 30/06/2018.

 

The information contained above is for reference only and the provisions in the MPF legislation and announcements by the Mandatory Provident Fund Schemes Authority shall prevail. If you are in doubt about the meaning or the effect of the above contents, please seek independent professional advice.

Investors should remember that investment involves risks and investment return may fall as well as rise. Past performance is no guide to future performance. For further details including the product features and risks involved, please refer to the relevant 'Principal Brochure'.

Issued by Hang Seng Bank Limited

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Hang Seng MPF Hotline MPF Specialists at Designated Branches
Existing MPF Customers Service hours:Mon - Fri,9 am to 5 pm
- Employers: 2288 6822
- Members / Self-employed persons: 2213 2213
- HKSARG Employees: 2269 2269
Non-existing MPF Customers
- Enquiries / Apply for Hang Seng MPF: 2997 2838