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Hang Seng Platinum Card

Hang Seng Platinum Card - Accentuates your distinct identity and brings you supreme enjoyment with a host of privileges.

Successfully apply for a Hang Seng Platinum Card and you can receive an array of fabulous welcome offers.
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Spending Wow Reward

Summer Wow Reward of Hang Seng Credit Card!

From 1 July 2021 to 31 August, 2021, starting from the registration date, you can receive all round rewards of extra up to 10% Cash Dollars Rebate upon accumulating eligible retail spending amount with your Card: earn extra up to 10% Cash Dollars rebate on eligible Online Spending and Local Dining Outlets transactions upon accumulating every 3 eligible retail transactions. You can enjoy an extra $380 Cash Dollars upon accumulating eligible retail spending amount of HKD38,000 during the promotion period..

Hang Seng Credit Card Privileges

Online Spending Privileges
Hang Seng Credit Card is breaking new ground in online spending - Cash Dollars and Interest-free Instalment Plans are now available online to bring you double spending privileges. What’s more, coupled with the enhanced services from "One-Time Password" and "Digital Wallet", plus Online Spending Cash Dollars Rewards and fabulous merchant offers, a brand new online shopping experience is to start under your fingertips.

Hang Seng Credit Card Rewards Programme
For every HKD250 retail spending with your card, you can earn $1 Cash Dollar which can be used as instant cash at over 7,200 designated merchant outlets throughout Hong Kong, or to redeem cash coupons. You will earn Merchant Dollars of the specific merchant on top of Cash Dollars for every spending at the Merchant Dollars Designated Merchants. You can use the cumulative Cash Dollars and Merchant Dollars as cash concurrently for the next purchase at the same designated merchants.

Hotel Dining Privileges and Discounts at Selected Merchant Outlets
Enjoy up to 15% discount at the designated restaurants of JW Marriott Hotel Hong Kong, Conrad Hong Kong, Grand Hyatt Hong Kong, Sheraton Hong Kong Hotel & Towers, W Hong Kong and The Mira Hong Kong. You can also enjoy discounts at over 4,000 merchant outlets in town throughout the year, including renowned restaurants, luxury stores, leisure destinations and more.

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Mobile Payment Services

Customers can pay with Hang Seng Credit Card using Apple Pay, Google Pay™, Samsung Pay or UnionPay App^{^} to experience a secure, simple and speedy way of payment, while enjoying the benefits of Hang Seng Credit Card^#. For products and services information, terms and conditions, please visit hangseng.com/mobilepayment.

Remark:
Apple Pay is trademark of Apple Inc., registered in the U.S. and other countries.
Google Pay is trademark of Google Inc..
Samsung Pay is a trademark of Samsung Electronics Co., Ltd.
UnionPay App is trademark of China UnionPay or UnionPay International.

^ UnionPay App is the mobile payment portal of UnionPay and available to all Hang Seng UnionPay Credit Card, except Hang Seng Commercial Card / Hang Seng UnionPay Renminbi Diamond Commercial Card.
# For some merchants, customers are required to do the transaction with a physical card in order to enjoy the relevant offers, please consult respective merchants for details. Payment with Mobile Payment Services by using Hang Seng Credit Cards is applicable to Cash Dollars/Merchant Dollars Redemption for designated merchants ONLY. Customer can also redeem Cash Dollars/Merchant Dollars by using their physical card during transactions.

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Other Privilege

- e-Commerce Protection - Mastercard Only
- Purchase online with your Hang Seng Mastercard to enjoy worldwide coverage up to USD200. Coverage includes:
  
  • Incomplete delivery or wrong item delivered
  
  • Improperly functioning due to physical damage to delivered items
  
  • Non-delivery of purchase after 30 days of the scheduled delivery
  
  For full insurance coverage, exclusions and terms and conditions, please visit http://www1.mastercard.com/content/platinum/ap/en/features-benefits.html
- Simple and Convenient Repayment with Settlement of a Single Currency in HKD - UnionPay Card Only
- Spend with the card to enjoy the convenience and save time, as you are no longer burdened with bulky stacks of cash and exchanging currencies. All card spendings or cash advances made in mainland China, overseas countries or Hong Kong, are settled in Hong Kong Dollars, so you can make the payment for card spending in various currencies by Hong Kong Dollars at a time.
- Enormous Merchant Network in Mainland China and over The World - UnionPay Card Only
- Hang Seng UnionPay Credit Card gives you shopping convenience as it is widely accepted by over 20 million merchants displaying the UnionPay logo in any provinces and cities in mainland China and in many countries and districts.
- Free SMS Alert Service for Security- UnionPay Card Only
- Hang Seng UnionPay Credit Card customers can enjoy "SMS Alert" service for free⁽²⁾. The bank system will monitor your transactions, and if necessary, we will send you transaction alert via SMS, in order to avoid any inconvenience caused by any theft or fraud.

Notice of changes relating to the UnionPay ATM networks in the United Kingdom (UK):

We have been informed by UnionPay that one of its current ATM network partners in the UK, ‘LINK’, will cease to support UnionPay ATM cards and credit cards with effect from 1 April 2016.

Your UnionPay ATM card(s) and credit card(s) can still be used on the HSBC ATM network in the UK. For details, please visit HSBC’s UK home page www.hsbc.co.uk and/or the UnionPay website www.unionpayintl.com .

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Enjoy a whole new experience on credit card application including a simplified online application journey with shortened card processing time

Existing Customer /
Personal e-banking customer

Useful Tools

new Submit Documents Here

Notes and Remarks

To borrow or not to borrow? Borrow only if you can repay!

Contact Us
24-hour Hang Seng Platinum Card Customer Service Hotline 2998 8222
24-hour Report Lost Card Hotline 2836 0838
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