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Hang Seng Mobile App – Simple Mode makes your day-to-day banking hassle-free with a simpler layout and basic online banking services including:
You can view your account balance and e-Statements / e-Advices easily with just a few taps from the homepage
Simple Mode keeps the most used services so you can easily pick up mobile banking without any complicated investment products
It features all the essential functions, making mobile banking more accessible for customers
Need help? We've simplified the way you reach out, so you can contact us or report suspicious transactions with just 1 tap
Simple Mode is a simplified version of the Hang Seng Mobile App. It features basic online banking services and functions with an extra touch of thoughtfulness, so that you can experience the convenience of mobile banking.
Simple Mode offers basic online banking services, including:
No, Simple Mode is a simplified version of Hang Seng Mobile App. You can easily switch between the 2 modes for your banking needs.
You can switch to Full Mode by following these steps and access more products and services:
Confirm your identity with your "6-digit PIN" or biometrics to switch to Full Mode
We've created Simple Mode, Full Mode and JustPay to cater to your diverse needs. Simple Mode offers basic online banking services with a straightforward and cleaner interface. If you want to access to a wider range of products and services, please switch to Full Mode.
JustPay isn't just about local transfer - it offers exciting features to make your payment experience fun and even better, including:
If you're using Full Mode, you can switch to Simple Mode by following these steps:
If you're using Simple Mode, you can switch to Full Mode by following these steps:
If you're using Simple Mode, you can easily enter JustPay by following these steps:
Tap "Go" to confirm entering JustPay
Confirm your identity with your "6-digit PIN" or biometrics to enter JustPay
You can go back to Simple Mode homepage by tapping "Home" at the top right corner of the page.
No, you can't. You'll need to tap "Home" at the top right corner of the page, confirm your identity with your "6-digit PIN" or biometrics to go back to Full Mode homepage. Then, go to the left menu > "Settings & Security" > "Switch to Full / Simple Mode".
No, JustPay is a service to make local transfers more convenient and fun in Hang Seng Mobile App. If you use Simple Mode to enter JustPay, you'll continue with Simple Mode on your next login.
To safeguard your account, Simple Mode currently only supports transfer between your Hang Seng accounts. You can switch to Full Mode / JustPay if you want to transfer to other people or other bank account.
If you've already enabled Push Notification, you'll also receive and view all the push notifications after switching to Simple Mode. You can update your push notification settings in Full Mode. |
Information provided on this app is for general information and reference only, and does not constitute nor is it intended to be construed as any professional investment or other advice. Persons who download or use this app should obtain appropriate professional advice where necessary. This app is not and should not be regarded as an offer, solicitation or recommendation to deal in any securities or investments.
No guarantee, representation, warranty or undertaking, express or implied, is made as to the fairness, accuracy, timeliness, completeness or correctness of any general financial and market information, news services and market analysis, projections and / or opinions, etc. (“Market Information”) provided on this app and the basis upon which any such Market Information have been made, and no liability or responsibility is accepted by Hang Seng Bank Limited (the “Bank”) in relation to the use of any such Market Information whatsoever provided on this app. Investors must make their own assessment of the relevance, accuracy and adequacy of the information, projections and / or opinions, etc. provided on this app and make such independent research / investigations as they may consider necessary or appropriate for the purpose of such assessment.
The Bank does not make any representation or recommendation or assessment as to whether or not any of the investment(s) mentioned on this app is / are suitable or applicable to any persons and thus shall not be held responsible in this regard. Investors should make investment decision(s) based on his / her own financial situation, investment experience, investment objectives, and specific needs, etc.; and if necessary, should seek independent professional advice before making any investment decision(s).
All investments involve risks. Prices of securities, foreign exchange, commodity and investment products may go up as well as down and may even become valueless. Past performance is not indicative of future performance. Investors should read the relevant risk disclosure statements, offering / product documents and terms and conditions in detail before making any investment decisions.
This app is provided by the Bank. The Bank has discretion whether or not to provide any information, products or services described on this app to any person. Any information, products or services described on this app may be withdrawn or amended at any time without advance notice at the discretion of the Bank.
To borrow or not to borrow? Borrow only if you can repay!