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Scheduled system upgrade on 8 Jul 2026
Due to system upgrade, e-Appointment for MPF-related services will be unavailable from 8 Jul 2026 8:30 p.m. to 9 Jul 2026 3:00 a.m. View system maintenance schedule
Our professional MPF Specialists are stationed at the following designated Hang Seng Bank branches for assisting you in handling MPF-related matters.
| Branch (no booking required) | Address | Service hours |
|---|---|---|
| Head Office | B2/F, Head Office, 83 Des Voeux Road Central, Central | Monday to Friday: 9:00 a.m. to 5:00 p.m.
|
| Kowloon Main Branch | 1/F, 618 Nathan Road, Mongkok | |
| Tai Ho Road Branch | 1/F, 30 Tai Ho Road, Tsuen Wan | |
| Yuen Long (Kau Yuk Road) Branch | 1/F, Fu Ho Building, 5 Kau Yuk Road, Yuen Long |
When you make an appointment online, please review the appointment details and choose “Confirm” on the review booking page. Once the booking is successfully confirmed, you'll get a reference number and a confirmation SMS and/or email.
You may also make an appointment by calling us at (852) 2997 2838 and meet our MPF Specialists at below designated Hang Seng Bank branches at the scheduled time[2].
The following designated branches provide MPF services include: Tax Deductible Voluntary Contributions, Personal Account Consolidation, Employee Choice Arrangement, Flexi-Contributions, Employer Scheme Account Opening and Self-Employed Scheme Account Opening.
| Branch | Address |
|---|---|
| Causeway Bay Branch | 28 Yee Wo Street, Causeway Bay |
| Cheung Sha Wan Plaza Branch | Shop M02, Cheung Sha Wan Plaza, Lai Chi Kok |
| Des Voeux Road West Branch | 52 Des Voeux Road West, Sheung Wan |
| Hoi Yuen Road Branch | 55 Hoi Yuen Road, Kwun Tong |
| Hung Hom Branch | 21 Ma Tau Wai Road, Hung Hom |
| Johnston Road Branch | 142 Johnston Road, Wan Chai |
| Kowloon Bay Prestige and Preferred Banking Centre | Shop 3B, 1/F, Telford House, Kowloon Bay |
| Mei Foo Sun Chuen (Nassau Street) Branch | 10 Nassau Street, Mei Foo |
| Metro City Branch | Shop 211, Level 2, Metro City, Phase 1, Tseung Kwan O |
| Metroplaza Branch | Shop No. 473D-E, Level 4, Metroplaza, Kwai Fong |
| North Point Branch | 335 King's Road, North Point |
| Quarry Bay Branch | 989 King's Road, Quarry Bay |
| Shatin City One Branch | Shop 141-143, Fortune City One, Shatin |
| Tai Po (On Chee Road) Branch | 48 Fortune Plaza, On Chee Road, Tai Po |
| Taikoo Shing Branch | Shop 601–602, 6/F, No. 1111 King's Road, Taikoo Shing |
| Tsimshatsui Branch | 18 Carnarvon Road, Tsim Sha Tsui |
| Tuen Mun Town Plaza Branch | Shop 28, Upper G/F, Tuen Mun Town Plaza, Phase II, Tuen Mun |
| United Centre Branch | Shop 1026–1028, United Centre, 95 Queensway, Admiralty |
Employer Scheme Account Opening MPF service is also available for appointment in the Business Banking Centres listed below.
| Business Banking Centre | Address |
|---|---|
Head Office Business Banking Centre |
6/F, 83 Des Voeux Road Central, Central |
Kwun Tong Business Banking Centre |
Unit 1901, 19/F, Crocodile Centre, 79 Hoi Yuen Road, Kwun Tong |
Lai Chi Kok Business Banking Centre |
Unit 1-3 and 5-7, 31/F, Saxon Tower, 7 Cheung Shun Street, Lai Chi Kok |
Tsim Sha Tsui Business Banking Centre |
3/F, Hang Seng Tsim Sha Tsui Building, 18 Carnarvon Road, Tsim Sha Tsui |
Wan Chai Business Banking Centre |
19/F, Tai Tung Building, 8 Fleming Road, Wan Chai |
Drop-in boxes have been decommissioned with effect from 31 October 2026.
As Hang Seng MPF administrative services have moved to the eMPF Platform, please submit all administrative instructions documents, such as MPF contribution documents and cheques, directly via the eMPF Platform.
If you have any questions about scheme administration services, please contact the eMPF Platform.
eMPF Platform mailing address: P.O. Box 98929 Tsim Sha Tsui Post Office
eMPF Platform customer service hotline: (852) 183 2622
The services include processing of MPF scheme enrolments, contributions, member investment instructions, transfer and withdrawal of MPF benefits, and updating personal details.
Members / Self-employed person:
(852) 2213 2213
HKSARG Employees:
(852) 2269 2269