Self-service Banking

Self-service Banking Manage your day-to-day finances easily


With Hang Seng ATM card, you can now withdraw RMB notes in 24 hours at selected Hang Seng Bank and HSBC ATMs in Hong Kong.  You can learn more via Hang Seng Bank Website > "Branches & ATMs".


Each transaction is up to RMB2,000.

Renminbi exchange rate is applicable to personal customer. For commercial customer, please consult our bank staff for the most suitable rate.

You can also withdraw RMB notes from ATMs of UnionPay and HSBC in mainland China. Service charge applies.

RMB Currency Risk

Renminbi (“RMB”) is subject to exchange rate risk. Fluctuations in the exchange rate of RMB may result in losses in the event that the customer subsequently converts RMB into another currency (including Hong Kong Dollars). Exchange controls imposed by the relevant authorities may also adversely affect the applicable exchange rate. RMB is currently not freely convertible and conversion of RMB may be subject to certain policy, regulatory requirements and/or restrictions (which are subject to changes from time to time without notice). The actual conversion arrangement will depend on the policy, regulatory requirements and/or restrictions prevailing at the relevant time.