Apply Now! Open a Preferred Banking account with relevant transactions to enjoy fabulous welcome offer. Please note that investmenet invovles risks. Terms and conditions apply. You can refer to our branch staff or call our 24-hour Preferred Banking Manned hotline 2822 8228 for details.
Preferred Banking Hotlines

Contact Us

24-Hour Service Hotlines:
- Manned Phone Banking Hotline 2822 8228
- Lost Card Hotline
2836 0838
- Life Insurance Hotline
2198 7838
Securities Trading Hotlines:
- Manned Securities Trading Hotline
2532 3838
- Automated Securities Trading Hotline
2166 6888
Hang Seng Voice ID Enrolment (24 hours):
- Automated Enrolment Hotline
2998 6698
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Starting from 1 August 2019, there is no below balance fee for Preferred Banking. Enjoy all the privileges and services offered by Preferred Banking for free by simply maintaining a Total Relationship Balance of HKD200,000 or hold the below products:

Product Holdings Required Total Relationship Balance1 Requirement
Life Insurance plan2 / Investment account with holding3 / Auto-payroll service through Preferred Banking Account4 HKD20,000
Mortgage-Link Loan Scheme5 HKD50,000
For new customers, you can visit our branches for opening a Preferred Banking account.
New Customer

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For existing customers, you can upgrade your account to Preferred Banking easily via Hang Seng Personal e-Banking.
Existing Customer

Upgrade Now