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Preferred Banking Hotlines
Contact Us
24-Hour Service Hotlines: |
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| - Manned Phone Banking Hotline | 2822 8228 | |
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- Lost Card Hotline
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2836 0838 |
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- Life Insurance Hotline
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2198 7838 |
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Securities Trading Hotlines:
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- Manned Securities Trading Hotline
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2532 3838 |
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- Automated Securities Trading Hotline |
2166 6888 |
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Hang Seng Voice ID Enrolment (24 hours):
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- Automated Enrolment Hotline
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2998 6698 |
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Join Now
Starting from 1 August 2019, there is no below balance fee for Preferred Banking. Enjoy all the privileges and services offered by Preferred Banking for free by simply maintaining a Total Relationship Balance of HKD200,000 or hold the below products:
| Product Holdings Required | Total Relationship Balance1 Requirement |
|---|---|
| Life Insurance plan2 / Investment account with holding3 / Auto-payroll service through Preferred Banking Account4 | HKD20,000 |
| Mortgage-Link Loan Scheme5 | HKD50,000 |
*Customer must not hold any accounts or products with Hang Seng Bank and must be a permanent resident aged over 18 and under 65 residing and locating in Hong Kong.
^It is only applicable to customers who access it from within Hong Kong. If you have needs in managing wealth across the border, please make an appointment with us.
Contact Us
- 24-hour Preferred Banking Manned hotline 2822 8228
- Prestige and Preferred Banking Centers and branches
- E-mail us