
24-Hour Service Hotlines: |
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- Manned Phone Banking Hotline | 2822 8228 | |
- Lost Card Hotline
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2836 0838 |
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- Life Insurance Hotline
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2198 7838 |
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Securities Trading Hotlines:
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- Manned Securities Trading Hotline
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2532 3838 |
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- Automated Securities Trading Hotline |
2166 6888 |
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Hang Seng Voice ID Enrolment (24 hours):
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- Automated Enrolment Hotline
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2998 6698 |
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There is no below balance fee for Preferred Banking.
i. Customer must not hold any accounts or products with Hang Seng Bank and must be a permanent resident aged over 18 and under 65 residing and locating in Hong Kong.
ii. Customer must hold at least one Hang Seng Bank account (including passbook and statement savings accounts) and must be aged over 18 and under 65 residing and locating in Hong Kong.
iii. It is only applicable to customers who access it from within Hong Kong. If you have needs in managing wealth across the border, please make an appointment with us.