View details, Exclusive offer for new Preferred Banking customers, up to USD100 rewards and 2% p.a. HKD bonus savings rate (Opens in a new window)

Preferred Banking Hotlines

Contact Us

24-Hour Service Hotlines:
- Manned Phone Banking Hotline 2822 8228
- Lost Card Hotline
2836 0838
- Life Insurance Hotline
2198 7838
Securities Trading Hotlines:
- Manned Securities Trading Hotline
2532 3838
- Automated Securities Trading Hotline
2166 6888
Hang Seng Voice ID Enrolment (24 hours):
- Automated Enrolment Hotline
2998 6698

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There is no below balance fee for Preferred Banking.

New to Hang Seng?

Open via mobile now i

Apply at branch?

Book now iii

Not an Integrated Account holder?

Open via mobile now ii

Got an Integrated Account?

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i. Customer must not hold any accounts or products with Hang Seng Bank and must be a permanent resident aged over 18 and under 65 residing and locating in Hong Kong.
ii. Customer must hold at least one Hang Seng Bank account (including passbook and statement savings accounts) and must be aged over 18 and under 65 residing and locating in Hong Kong.
iii. It is only applicable to customers who access it from within Hong Kong. If you have needs in managing wealth across the border, please make an appointment with us.