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Enjoy up to HKD66,500 welcome reward and privileges by joining Prestige Private and open Family+ Account to get extra movie tickets!
Our first-of-its-kind Prestige Private Centre at the Hang Seng Bank Headquarters in Central offers the utmost in comfort and sophistication, as well as a comprehensive range of services. Our experts are happy to provide all the assistance you need as you relax in this refined oasis of exclusivity.
To save your precious time, we have designated counters for Prestige Private customers at selected branches for you to enjoy priority service. Check out the available branches.
Get instant support from our customer service representatives or 24-hour Wealth Service Team via text on Hang Seng Personal e-Banking and mobile app after login.
How to start Live Chat
Talk to our customer service representatives or 24-hour Wealth Service Team by simply tapping the phone icon in the top right corner of selected pages after logging onto our Hang Seng Mobile App, no further authentication required.
Our 24-hour manned hotline (852) 2998 8022 is ready with round-the-clock information and live assistance.
After simple confirmation, you can start instant messaging with your dedicated Prestige Private Relationship Manager so that the latest banking services and promotions can be shared with you. Your dedicated Prestige Private Relationship Manager will contact you shortly to explain the confirmation steps and share more details of instant messaging. Instant message will be sent to you through our official account verified by WhatsApp or WeChat MiniApp account.
Prestige Private 24-hour Manned Hotline
