Signature: your new banking service experience

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Banking service

We could provide you with dedicated banking services that allow you to manage your personal finances in a prestige way.

Want to know more about Signature ?

Our service

Signature Centre

Our first-of-its-kind Signature Centre at the Hang Seng Bank Headquarters in Central offers the utmost in comfort and sophistication, as well as a comprehensive range of services. Our experts are happy to provide all the assistance you need as you relax in this refined oasis of exclusivity.

Designated Signature Counters at selected branches

To save your precious time, we have designated counters for Signature customers at selected branches for you to enjoy priority service. Check out the available branches.

24x7 Live Chat

Get instant support from our customer service representatives via text on Hang Seng Personal e-Banking and mobile app after login.

    How to start Live Chat

  • Personal e-Banking: Select “Contact us” from the top menu, then click “Chat now” under “Live Chat”
  • Hang Seng Mobile App: Tap “Live Chat” from the left menu after login

Learn more


Talk to our customer service representatives by simply tapping the phone icon in the top right corner of selected pages after logging onto our Hang Seng Mobile App, no further authentication required.

24x7 Signature Manned Hotline

Our 24-hour manned hotline (852) 2998 8022 is ready with round-the-clock information and live assistance.

Benefits at a glance

Contact us

Call us

Signature 24-hour Manned Hotline

(852) 2998 8022

Visit our branches


Other point(s) to note