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Accident & Household

Protects your household life and property, avoid the impact caused by accident

Time to get prepared for typhoon season, successfully apply for Home Insurance Plan to enjoy HKTVmall e-Gift voucher.

Terms and Conditions apply. The above general insurance plan is underwritten by QBE General Insurance (Hong Kong) Limited.
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Accident
Personal Accident Insurance Plan
Special offer

Successfully apply to enjoy first-year premium discount up to 22%*

  • Maximum limit of HKD2,000,000 Global coverage against death or permanent total disablement
  • All-inclusive shield against personal accidents, covering death or permanent total disablement caused by accidents, as well as accidental medical expenses, including Chinese bonesetting
Apply now
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*Based on calculation of yearly payment mode, inclusive of 15% premium discount and one month premium waiver. Terms and conditions apply. Personal Accident Insurance Plan is underwritten by QBE General Insurance (Hong Kong) Limited.
Refundable Accident Protection Life Insurance Plan
  • 100% Premiums Refund upon Policy Maturity
  • Benefits including Accidental Death, Disability, Dismemberment, Double Indemnity, Accidental Medical Expense and Fracture Cash
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Terms and conditions apply, please note the relevant product risks. The Refundable Accident Protection Life Insurance Plan is underwritten by Hang Seng Insurance Company Limited
Household
Home Care Plus Home Insurance Plan
Special offer

Successfully apply to enjoy 26% first-year premium discount*

  • Protects against damage to household contents caused by acts of God or other covered accidents
  • Covers loss of rent, temporary accommodation, as well as worldwide personal liability
  • As a free upgrade to doubles the maximum benefit of “Worldwide All-Risks Cover for Personal Belongings” under “Home Care Plus Home Insurance” during the insured journey with a valid policy of the Travelsure Protection Plan
Apply now
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*Inclusive of 20% first-year premium discount and one-month premium waive in the first policy year. Terms and conditions apply. Home Care Plus Home Insurance Plan is underwritten by QBE General Insurance (Hong Kong) Limited.
Domestic Helper Insurance Plan
Special offer

Successfully apply to enjoy premium discount up to 15%

  • Offers employees’ compensation and hospitalization coverage to full-time foreign domestic helper
  • Covers against employer's liability for the accidental death or incapacity of domestic helper in the course of employment
  • Covers the financial losses arising from any proven dishonest act committed by the domestic helper
Apply now
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Terms and conditions apply. Domestic Helper Insurance Plan is underwritten by QBE General Insurance (Hong Kong) Limited.
Part-time Domestic Helper Insurance Plan
Special offer

Successfully apply to enjoy premium discount up to 15%

  • Offers protection for part-time domestic helper include medical expenses and employer’s liability to indemnities employee against liabilities under the Employees' Compensation Ordinance
Apply now
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Terms and conditions apply. Part-time Domestic Helper Insurance Plan is underwritten by QBE General Insurance (Hong Kong) Limited.
Private Car Insurance Plan
  • Provides holistic Third-party Legal Liabilities or Comprehensive Protection for your private car
  • Comprehensive protection offers unlimited windscreen and car window coverage with the No Claim Discount unaffected
  • Provides first-year brand-new vehicle compensation with no deduction for depreciation
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Terms and conditions apply. Private Car Insurance Plan is underwritten by QBE General Insurance (Hong Kong) Limited.
Fire Insurance Plan
  • Protects your property against loss and damage from fire, lightning strike or thunderbolt or incidental damage
  • Covers property damage by water or otherwise by the Fire Services Department during fire-fighting.
  • Coverage includes the building (shell), etc.
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Terms and conditions apply. Fire Insurance Plan is underwritten by QBE General Insurance (Hong Kong) Limited.
Tools
Online document submission
You can submit the required supporting documents online with ease and convenience.
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Make a claim
Claim procedures

Find details on how to submit your claim and more.

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Download form

You can find all the forms and documents here for our insurance products.

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Call us
Life Insurance

(852) 2198 7838
Service hours:

Mon to Fri: 9:00am to 5:30pm

Sat: 9:00am to 1:00pm

Closed on Sunday and Public Holidays

General Insurance

(852) 2998 9888

Service hours: (24-hour service hotline)

General Insurance (Private car/Fire Insurance Plan)

(852)2828 3138

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Other points to note

Hang Seng Bank Limited shall have the right in accordance with the related guideline from regulators and relevant regulations to reject all insurance applications accepted retrospectively and to cease acting as agent of that policy accordingly.