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Quote, apply and pay
Cover accidental damage to home contents from typhoons, rainstorms, or accidental water pipe bursts.
Your personal effects and valuables, like jewellery and watches, are covered for accidental damage or loss[1][2].
Cover legal liability for negligent harm or property damage caused by you, family members, or cats and dogs.
Include accidental death & theft, funeral services & emergency boarding for cats & dogs if your home is uninhabitable[3].
Cover accidental damage to the building structure of premises like glass windows, doors, balconies or water pipes[4].
Standard Plan
Premium Plan
HKD 500,000 Per year
HKD 1,000,000 Per year
HKD 50,000 Per Item
HKD 100,000 Per Item
HKD 150,000 Per year
HKD 20,000 Per Item
HKD 300,000 Per year
HKD 30,000 Per Item
HKD 10,000 Per year
HKD 10,000 Per year
HKD 10,000 Per year
HKD 10,000 Per year
HKD 25,000 Per Occurrence
HKD 1,000 Per Day
HKD 50,000 Per Occurrence
HKD 2,000 Per Day
HKD 5,000 Per Occurrence
HKD 500 Per Day
HKD 10,000 Per Occurrence
HKD 1,000 Per Day
HKD 25,000 Per Occurrence
HKD 1,000 Per Day
HKD 50,000 Per Occurrence
HKD 2,000 Per Day
HKD 500,000 Per Occurrence
HKD 10,000 Per Item
HKD 1,000,000 Per Occurrence
HKD 10,000 Per Item
HKD 15,000 Per Occurrence
HKD 5,000 Per Item
HKD 30,000 Per Occurrence
HKD 5,000 Per Item
HKD 2,000 Per Occurrence
HKD 3,000 Per Occurrence
HKD 2,000 Per Occurrence
HKD 3,000 Per Occurrence
HKD 3,000 Per Occurrence
HKD 3,000 Per Occurrence
HKD 5,000 Per Occurrence
HKD 5,000 Per Occurrence
HKD 1,500 Per year
HKD 2,500 Per year
HKD 5,000 Per year
HKD 1,000 Per credit card
HKD 5,000 Per year
HKD 1,000 Per credit card
HKD 1,500 Per year
HKD 1,500 Per year
HKD 50,000 Per Occurrence
HKD 100,000 Per Occurrence
HKD 50,000 Per Occurrence
HKD 100,000 Per Occurrence
HKD 75,000 Per Occurrence
HKD 150,000 Per Occurrence
HKD 10,000 Per Occurrence
HKD 10,000 Per Occurrence
HKD 7,500 Per Pet
HKD 7,500 Per Pet
HKD 1,500 Per Pet
HKD 1,500 Per Pet
HKD 5,000 Per Occurrence
HKD 5,000 Per Occurrence
HKD 2,500 Per year
HKD 5,000 Per year
HKD 10,000,000 Per year
HKD 10,000,000 Per year
HKD 10,000,000 Per year
HKD 10,000,000 Per year
HKD 10,000,000 Per year
HKD 10,000,000 Per year
HKD 500,000 Per year
HKD 10,000 Per Item
HKD 1,000,000 Per year
HKD 10,000 Per Item
HKD 30,000 Per year
HKD 5,000 Per Item
HKD 60,000 Per year
HKD 5,000 Per Item
HKD 250,000 Per year
HKD 250,000 Per year
HKD 10,000 Per year
HKD 20,000 Per year
Applicant
Identity
Owner / Tenant
Age
18 to 100
Insured premises
Location
Hong Kong
Building age
60 years or below
Gross / Saleable area (sq.ft.)
below 5,001/ below 3,901
Ms. Chan's home suffered property damage due to a typhoon
Before the typhoon struck
She enrolled "Home Care Plus Home Insurance Plan" Premium Plan, along with the optional benefit "Building Cover" 2 months ago
Damage caused by the typhoon
The living room windows were shattered, the TV was knocked over and damaged by strong winds
After the accident
She removed items near away from the windows to reduce further losses, took photos and videos of the damage and notified the property management office
Then, she submitted a claim with these documents:
How can this plan help?
Upon successful claims, she can receive:
The payment was directly credited to her designated bank account through autopay
Mr Lee's home was burgled.
Before the burglary
He enrolled the "Home Care Plus Home Insurance Plan" Premium Plan 6 months ago
Losses caused by the burglary
After the incident
He immediately reported the burglary to the police and then submitted a claim with these documents:
How can this plan help?
Upon successful claims, he can receive:
The payment was directly credited to her designated bank account through autopay
The "Personal Liability Cover" of "Home Care Plus Home Insurance Plan" provides sum insured up to HKD10,000,000 for the policyholder and the family members residing in the insured property, covering legal liability arising from insured accidents. This includes bodily injury or property damage to third parties caused by incidents such as a window falling from the property during typhoon seasons.
Please refer to the policy wording for details.
"Building Cover" is a protection designed exclusively for property owners. Provide coverage for fixtures provided by the developer or renovations by the former property owner, such as floors, windows, fixtures in bathrooms and kitchens.
Yes, we will provide "Personal Liability Cover" under the terms and conditions to the property owner. This covers the property owner's legal responsibility if the insured property cause damage to third-party property due to an accident (e.g. an accidental burst pipe damaging the elevator). It also covers for accidental damage to property owner's household contents (e.g. air conditioners or other appliances / furniture). Property owner will also be provided with benefits such as "Loss of Rent" or "Replacement of Windows, Door Locks and Keys" coverage according to the terms and conditions.
If the policyholder or the family members residing in the insured property take their pet for a walk and it unexpectedly loses control, causing injury to a third party, they may obtain coverage from "Home Care Plus Home Insurance Plan" of up to HKD10,000,000 per year under the "Pet Liability".
Please refer to the policy wording for details.
"Home Care Plus Home Insurance Plan" does not cover the loss or damage of any type of laptop and mobile phone, unless the mobile phone is lost from the insured property due to theft or burglary.
In general, if the accidental burst water pipe belongs to the insured property, and the accident does not involve any exclusions, and the policyholder is legally liable for the accident as the property owner, the policyholder may receive assistance under the "Personal Liability Cover".
Please refer to the policy wording for details.
If the insured property is unoccupied for 30 consecutive days or more without written consent from Chubb Insurance Hong Kong Limited, the household contents in the insured property will not be covered. Unless the loss is caused by fire, lightning, explosion, earthquake, typhoon, windstorm or flood.
If the policyholder or the family members residing in the insured property are insured by the "Travelsure Protection Plan" during the unoccupied period, the limitation of unoccupied period will be automatically extended to the last day of the insured period of that "Travelsure Protection Plan". (up to 180 days for a Single Trip, and up to 60 days for an Annual Global Cover / Annual China Cover). However, under any circumstances, "Home Care Plus Home Insurance Plan"" will only provide coverage for accidents that occur during the insured period.
Please refer to the policy wording for details.
If you have any questions, please contact the "Hang Seng Chubb Customer Service Hotline" at (852) 3191 6668.
"Home Care Plus Home Insurance Plan" will not provide coverage in this case.
No, "Home Care Plus Home Insurance Plan" does not cover any loss or damage caused by or attributable to or arising from wear and tear.
"Home Care Plus Home Insurance Plan" provides a compensation of HKD7,500 for each pet in Hong Kong in cases of accidental death or theft, and additionally offers up to HKD1,500 for funeral service coverage.
In the unfortunate event that the above situation occurs and you need to install barrier-free facilities in the insured property, the "Home Refurbishment" benefit under "Home Care Plus Home Insurance Plan" may provide appropriate assistance when needed.
Please refer to the policy wording for details.
No, you can only claim either actual rental loss or the cost of arranging temporary accommodation for the tenant, whichever is lower.
We will only provide coverage for insured accidents that occur after the policy commencement date.
Unless the policy was purchased with "Optional Building Cover", "Home Care Plus Home Insurance Plan" only provides coverage for windows damaged by theft, burglary or unauthorised entry to your premises.
You must notify the police or relevant departments, such as the property management office (if applicable), immediately after the incident. Submit the claim form and relevant documents to us by post within 30 days, or use our online platform for a more convenient and faster process.
For more information, please contact the "Hang Seng Chubb Customer Service Hotline" at (852) 3191 6668.
No, your policy will be automatically renewed on the renewal date (only applicable if premium has been received).
General Insurance Enquiry Hotline
(852) 29989888
Service hours: Mon to Fri: 9:00 a.m. to 5:30 p.m. (except public holidays)
Chubb Customer Service Hotline
(852) 3191 6668
Service hours: Mon to Fri: 9:00 a.m. to 5:30 p.m.
Exclusions
Loss or damage which is caused by, arising from or in any way connected with: