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Enjoy protection from the comfort of your home

Various insurance plans available with a simple online application process

Hang Seng Insurance stands by you. From 5 February until 30 June 2020, new customers of Hang Seng Insurance are entitled to a HKD50,000 lump-sum Additional Novel Coronavirus Benefit for free, and existing customers are entitled to a free Novel Coronavirus Hospital Cash Benefit. 

Enquiry hotline for new customers: (852) 2198 7838

Enquiry hotline for existing customers:  (852) 2596 6262

Terms and Conditions apply to the above benefits. The relevant benefits are provided by Hang Seng Insurance Company Limited.
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Life Protection
eCancerPro Insurance Plan
  • Three levels of Sum Insured options with death/cancer protection up to age 80
  • Upon diagnosis of Carcinoma-in-situ or Early Stage Cancer, up to 2 times advanced benefit is payable
  • A child can share all the benefits with no additional underwriting and premium required
Apply now
View details
Terms and conditions apply, please note the relevant product risks. eCancerPro Life Plan is underwritten by Hang Seng Insurance Company Limited.
eFamilyPro Life Insurance Plan
  • Four levels of Sum Insured, from HKD500,000 to HKD3,000,000 to suit various family needs
  • Monthly premium is fixed for 10-year terms and will be adjusted every 10 years
Apply now
View details
Terms and conditions apply, please note the relevant product risks. eFamilyPro Life Insurance Plan is underwritten by Hang Seng Insurance Company Limited.
Retirement/Wealth Accumulation
5-Year eEndowment Life Insurance Plan
  • Provides a Guaranteed Cash Value upon maturity for reaching saving goals
  • Various currency options with a minimum premium of HKD1,000 per month        
Apply now
View details
Terms and conditions apply, please note the relevant product risks. 5-Year eEndowment Life Insurance Plan is underwritten by Hang Seng Insurance Company Limited.
Medical & Critical Illness
Voluntary Health Insurance Scheme Series
  • Certified by the government
  • Enhanced cover, including unknown pre-existing conditions
  • Eligible for tax deduction
Apply now
View details
The relevant health insurance schemes are VHIS Plan certified by the Food and Health Bureau of Hong Kong and is underwritten by Bupa (Asia) Limited.
Travel
Travelsure Protection Plan
Special offer

Successfully apply to enjoy up to 25% premium discount for Single Trip Cover

  • Provides a comprehensive travel protection plan
  • Insured age has no upper limit and incurs no additional premium for Single Trip Plan
  • Family plan covers 2 parents and their underage child(ren) with only 2 individual premium for Annual Global and Annual China Cover
Apply now
View details
Terms and conditions apply. Travelsure Protection Plan is underwritten by QBE General Insurance (Hong Kong) Limited.
Accident & Household
Home Care Plus Home Insurance Plan
Special offer

Successfully apply to enjoy 26% first-year premium discount*

  • Protects against damage to household contents caused by acts of God or other covered accidents
  • Covers loss of rent, temporary accommodation, as well as worldwide personal liability
  • As a free upgrade to doubles the maximum benefit of “Worldwide All-Risks Cover for Personal Belongings” under “Home Care Plus Home Insurance” during the insured journey with a valid policy of the Travelsure Protection Plan
Apply now
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*Inclusive of 20% first-year premium discount and one-month premium waive in the first policy year. Terms and conditions apply. Home Care Plus Home Insurance Plan is underwritten by QBE General Insurance (Hong Kong) Limited.
Domestic Helper Insurance Plan
Special offer

Successfully apply to enjoy premium discount up to 15%

  • Offers employees’ compensation and hospitalization coverage to full-time foreign domestic helper
  • Covers against employer's liability for the accidental death or incapacity of domestic helper in the course of employment
  • Covers the financial losses arising from any proven dishonest act committed by the domestic helper
Apply now
View details
Terms and conditions apply. Domestic Helper Insurance Plan is underwritten by QBE General Insurance (Hong Kong) Limited.
Part-time Domestic Helper Insurance Plan
Special offer

Successfully apply to enjoy premium discount up to 15%

  • Offers protection for part-time domestic helper include medical expenses and employer’s liability to indemnities employee against liabilities under the Employees' Compensation Ordinance
Apply now
View details
Terms and conditions apply. Part-time Domestic Helper Insurance Plan is underwritten by QBE General Insurance (Hong Kong) Limited.
Personal Accident Insurance Plan
Special offer

Successfully apply to enjoy first-year premium discount up to 22%*

  • Maximum limit of HKD2,000,000 Global coverage against death or permanent total disablement
  • All-inclusive shield against personal accidents, covering death or permanent total disablement caused by accidents, as well as accidental medical expenses, including Chinese bonesetting
Apply now
View details
*Based on calculation of yearly payment mode, inclusive of 15% premium discount and one month premium waiver.
Tools
Online document submission
You can submit the required supporting documents online with ease and convenience.
Submit now
Make a claim
Claim procedures

Find details on how to submit your claim and more.

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Download form

You can find all the forms and documents here for our insurance products.

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Call us
Life Insurance

(852) 2198 7838
Service hours:

Mon to Fri: 9:00am to 5:30pm

Sat: 9:00am to 1:00pm

Closed on Sunday and Public Holidays

General Insurance

(852) 2998 9888

Service hours: (24-hour service hotline)

Medical Insurance

(852)2828 3138

Service hours:

Mon to Fri: 9:00am to 6:00pm

Sat: 9:00am to 1:00pm

Closed on Sunday and Public Holidays

Need more help?
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Other points to note

Hang Seng Bank Limited shall have the right in accordance with the related guideline from regulators and relevant regulations to reject all insurance applications accepted retrospectively and to cease acting as agent of that policy accordingly.