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New safety function to better protect Android users
Starting from 13 Mar 2024, we'll add a function to Hang Seng Mobile App to identify security risks on Android devices. If there are apps downloaded from unofficial sources with excessive permissions, you won't be able to use Hang Seng Mobile App temporarily. To resume using Hang Seng Mobile App, you'll first need to turn off accessibility for these apps, remove them or restore your device to factory settings.
Authenticate card-not-present transactions more safely
Starting from late Feb 2024, we'll introduce a new way to authenticate card-not-present transactions in phases. Simply log on to Hang Seng Mobile App to authenticate with biometric authentication or "6-digit PIN" instead of receiving one-time password via SMS, which is safer and more convenient. Learn more
Gives you an at-a-glance view on the progress of your outward remittances at any time
Check out the latest market commentary and exchange rate of different currencies
Enjoy hassle-free banking with a simpler layout and basic services[3]
Get instant FX rates and timely market updates via WhatsApp[1]
Remember to set up first to use Hang Seng Mobile App
Branch service arrangements have been adjusted. View new arrangements for details.