Through Shanghai-Hong Kong Stock Connect and Shenzhen-Hong Kong Stock Connect, Hong Kong and foreign investors can trade certain securities (A shares and exchange traded funds (“ETFs”)) listed on Shanghai Stock Exchange ("SSE") and Shenzhen Stock Exchange ("SZSE")("Northbound Trading") while mainland China investors can trade certain securities (shares and ETFs) listed on The Stock Exchange of Hong Kong Limited (“SEHK”) ("Southbound Trading"). 

The Northbound Investor ID Model is an investor ID regime that aims to identify orders at the customer level for better supervision and surveillance on the Northbound Trading.

Under this model, to trade Stock Connect Securities, customer has this registration done in advance. Therefore, we need your consent on our processing of your personal data, including your Broker-to-Client Assigned Number (“BCAN”) and Customer Identification Information (“CID”), before our disclosing and transferring the same to SEHK and for SEHK to transfer the same to SSE/SZSE for registration and validation.

For personal customer, the CID includes the following (which are subject to change from time to time):

- Full name

- ID issuing country / region

- ID type

- ID number

As your CID needs to be registered and validated by SSE/SZSE, if your registration is rejected, all your outstanding buy orders pending for processing on next Northbound trading day will be cancelled automatically. You must check your order status and your consent status.

Registration shall be submitted to SEHK on the previous Northbound trading day (T-1 day) and validated by SSE/SZSE on the same day (T-1 day). Once SSE/SZSE accept the registration, customer will be eligible to buy and sell Stock Connect Securities on the next Northbound trading day (T day). Otherwise, customer will only be eligible to sell Stock Connect Securities.

The cutoff time for the Bank to receive online registration instruction is 13:00 on each Northbound trading day (please refer to website of HKEX for the trading calendar). Instruction received after cutoff time will be processed on next Northbound trading day.

Upon receipt of confirmation from SSE/SZSE on your CID registration, the Bank will notify you the status via SMS (only for personal account customers). You can also check your consent status on “Stock Connect Trading” page.

If the status is “Conditionally Buy and Sell”, it means your CID registration is pending for approval from SSE/SZSE. The Bank will conditionally accept your Stock Connect Securities buy order for next Northbound trading day. If SSE/SZSE reject your registration, all your outstanding buy orders pending for processing on next Northbound trading day will be cancelled automatically.

Not necessary. You are only required to provide your consent on processing of your personal data once. But please note that unless another joint account holder has also provided the consent on processing of personal data, otherwise, you cannot trade Stock Connect Securities via this joint securities account.

Simply go to "Stock Connect Trading" page under "Securities", then enter order details by selecting buy or sell, inputting the stock code, price and quantity.

After verifying the transaction details, then click "Confirm" button to continue.

Once the transaction is successful placed, you will receive a reference number, you may click "Order Status" to check the status of the transaction.

For Shanghai/Shenzhen ETFs orders, please place via Hang Seng Personal Banking mobile app/Hang Seng Invest Express mobile app.

No. Day trading is not allowed for Northbound Trading. Therefore, you can only sell on or after T+1 day.

No.

No. Likewise, you cannot use the funds from selling a Stock Connect Security to buy a new HK listed RMB denominated securities before its settlement.

Please click "My CNY Available Balance" button on the "Stock Connect Trading" page to enquire your CNY balance which is available for buying Stock Connect Securities. This CNY available balance does not include the floating cheque amount, unsettled funds from selling HK listed RMB denominated securities and unsettled funds from selling Stock Connect Securities.

You may select "Order Status" enquiry function to check the updated status of your Stock Connect Securities trading order.

Your order status information in the "Order Status" and "Cancel" pages will be refreshed at the pre-set time interval defined by the Bank from time to time (i.e. preset at 10 seconds under normal circumstances) when you press the "Update" button. In other words, the order status information in the said pages will not be refreshed if you press the "Update" button more than once within the determined time interval in these pages. Please note that the above system setup has no impact to the order execution.

You can also use our Instant Order Confirmation Service to get instant notification of your order execution results through SMS via your mobile phone number.

Besides, you may also call our Manned Securities Trading Hotlines to check the order status.

Here are the explanations of the order status of Stock Connect Securities trading order:

We will send you an email to your "Inbox Message" on any execution result for orders placed via Hang Seng Personal e-Banking. If you have enrolled to our Securities Instant Order Confirmation Service, the execution results will also be sent to your mobile phone in the form of a text message.

Integrated account securities customer* who already registered e-Banking and with a valid mobile phone number (either a Hong Kong or overseas mobile number) provided to the Bank, the Bank will notify you the execution result of your securities orders placed via the Bank by SMS. No charge and pre-registration are required for this arrangement.

You can also check the execution details in the "Order Status" by clicking the corresponding "Details" button of the order or call the Manned Securities Trading Hotlines to check the order status.

*Include those who have a monthly investment plan for stocks sub-account under the Integrated Account. If an overseas mobile number is provided, customers are reminded to check with their telecommunication vendor on the support to receive SMS from Hong Kong.

You have to pay third-party charges such as handling fee, securities management fee, transfer fee, stamp duty etc. as well as bank charges such as brokerage fee. For details, please refer to the Securities Services Charges Table.

The charges are collected in RMB. If there are insufficient funds in your RMB settlement account to settle the related fees and charges, the Bank shall have the right to collect such fees and charges in HKD from any of your HKD accounts.

All Stock Connect Securities are subject to the same trading board lot size, which is 100 shares (buy orders must be in board lot). Odd lot trading is only available for sell orders. It is common that a board lot buy order may be matched with different odd lot sell orders, resulting in odd lot trades.

According to SEHK, investors have to sell all the odd lots in that Stock Connect Security in one go. Therefore, customers are required to check their securities account to obtain the odd lot quantities held in that Stock Connect Security before placing an odd lot sell order.

It should be noted that unlike Hong Kong, board lot orders and odd lot sell orders are both matched on the same platform on SSE ⁄ SZSE, and subject to the same share price.

For single order with large quantity over one million shares, since the market accepts order with maximum of one million shares only, we will split your order into separate orders with maximum order size accepted by the market. For example, your order quantity is 2,500,000 shares. The order will be split into 3 separate orders: two with 1,000,000 shares and one with 500,000 shares for execution in the market. These 3 executed orders will be consolidated as one transaction for fees and charges calculation.

Yes, the executed quantities of your buy order may involve odd lots.

Example (for illustration only):

You have placed an order to buy 200 shares of Shanghai A-share ABC and the limit price is RMB10.

Your buy order will be matched at your specified price or a price better than your specified price:

Scenario of order matching (till SSE market closes):

Under the above situation, your order is finally partial executed with 130 shares, in which 30 shares are odd lots.

In order to better utilize the Northbound quota, SEHK sets a lower price limit for buy orders. According to SEHK, the prevailing prescribed percentage is 3%.

The order price input for buy order cannot be lower than the prescribed percentage of the following prices, otherwise, your buy order will be rejected by system:

1.     Current best bid price; or

2.     Last traded price in the absence of current bid price; or

3.     Previous closing price in the absence of both current best bid and last traded price.

Customers should note that your buy order price is still limited by general price limit set by SSE/SZSE.

Example:

Assume that the previous closing price and the current best bid price of Shanghai A-share ABC are RMB10 and RMB9.2 respectively. Although you set your purchase price at a price of 3% of the current best bid price, that is RMB8.92, your buy order will be rejected by SSE. It is because when comparing with the previous closing price of RMB10, your purchase price RMB8.92 (-10.8%) has exceeded the general price limit set by SSE (-10%). In this case, the lower purchase price that you can set is RMB9.0 (-10%).

Northbound Trading arrangement under severe weather conditions will be as follows:

If SSE ⁄ SZSE is suspended due to bad weather, Northbound Trading will not open.

If typhoon signal number 8 (or above) and ⁄ or black rainstorm warning is issued in Hong Kong before Hong Kong market opens, Northbound Trading will not open. If the signal ⁄ warning is subsequently discontinued on the same day, arrangement for the resumption of Northbound Trading will follow that for the SEHK market (detailed arrangement is available on the HKEX website at http://www.hkex.com.hk/eng/market/typhoons/tradingarrangement.htm).

If typhoon no. 8 (or above) is issued in Hong Kong after Hong Kong market opens but before SSE ⁄ SZSE market opens (between 9:00 a.m. and 9:15 a.m.), Northbound Trading will not open.

The Bank will continue to accept new order placement and order cancellation for 15 minutes after signal was issued. After that, the Bank will only accept order cancellation until SSE ⁄ SZSE market closed.

The Bank reserves the right to amend the above operation from time to time.

The orders for Shanghai A-share/ETF trading, Shenzhen A-share/ETF trading and local stock traded in RMB trading received online during the Bank's maintenance time are processed on next business day in three separate jobs. Each individual process will validate the orders by the order placement time sequence, and add cash hold accordingly. If there are insufficient funds, the order will be rejected. The Bank will notify you by means of an email sent to 'Inbox Message' in Hang Seng Personal e-Banking on next business day. You must check the email.

No. Shanghai-Hong Kong Stock Connect and Shenzhen–Hong Kong Stock Connect do not support IPO.

You can obtain the information at HKEX website (http://www.hkex.com.hk), such as Northbound Investor ID Model, Information Book for Investors, Frequently Asked Questions for Investors, list of eligible Stock Connect Securities, dissemination of quota balance, etc..

Due to system constraint, for an order executed with multiple prices, weighted average unit price will be calculated and shown on contract notes and statements. Supplementary pages will come with the contract note to show the detailed execution results. However, the fees and charges of this particular transaction will be calculated using each individual execution price and quantity.

Weighted Average Unit Price = the Total Executed Amount divided by the Total Executed Quantity

For example, you have placed an order to buy 19,500 shares at RMB15.00. The order is executed with 5 different prices:

Weighted Average Unit Price = ^288,700⁄_19,500 = 14.80512821 ≈ 14.8051

Since Stock Connect Securities are issued in scripless form, physical deposit and withdrawal of Stock Connect Securities into ⁄ from the CCASS Depository will not be available. Hong Kong and overseas investors can only hold Stock Connect Securities through their brokers ⁄ custodians.

Yes. Stock Connect Securities can be transferred to the same beneficiary on a free of payment basis through CCASS.

No. The Chinese name of Stock Connect Securities are only shown in traditional Chinese on contract note ⁄ monthly statement ⁄ notification. The information is provided by HKEX and for reference only.

The Bank will keep you informed of the corporate actions of Stock Connect Securities, in particular those that require you to take actions (not included shareholders meeting). You should note that the time for you to take actions for some types of corporate actions of Stock Connect Securities may be as short as one business day only.

Common types of corporate actions of Stock Connect Securities include but are not limited to cash dividend, bonus issues and voting etc.. The Bank will endeavor to collect and distribute cash dividends relating to Stock Connect Securities to CCASS Participants in a timely manner. Upon receipt of the dividend, the Bank will to the extent practicable arrange to distribute to you on the same day.

Besides, the bonus payment of Stock Connect Securities will be paid through CCASS in the late evening on the payment day, in case the bonus payment cannot be deposited on the same day, the Bank will deposit the bonus payment into your securities account by noon on the following trading day in Hong Kong.

The Bank will send notification to customer, customer have to follow the instruction mentioned in the notification and reply to the Bank before deadline.

The Stock Connect Securities shareholding date will be set on the day before Hong Kong public holiday.

The Bank will credit the cash ⁄ scrip entitlements to you on the following trading day in Hong Kong.

Dividend Tax will be charged by SAT for Cash Dividend and Bonus Issue. It will be collected based on the tax rate determined by SAT from time to time.

Except specific charges, the other charges will be the same as the Renminbi Denominated Securities Listed on SEHK. For details, please refer to Securities Services Charges Table.

Attending the meetings in person or multiple proxies are not available in the mainland China market today. According to the existing mainland China market practice, Hong Kong and oversea investors being the beneficial owners of Stock Connect Securities will not be able to attend meetings as proxy in person, as opposed to what you can do in Hong Kong if they hold SEHK-listed shares.

All approved corporate actions on Stock Connect Securities will be announced by the issuers through the SSE ⁄ SZSE website and four officially appointed newspapers (both the printed paper and their websites): the Shanghai Securities News, Securities Times, China Securities Journal and Securities Daily. Hong Kong and overseas investors can visit the SSE ⁄ SZSE and newspaper websites for the latest announcements.

You can also visit HKEX website's China Stock Markets Web for the announcements of Stock Connect Securities issued on the previous trading day. Hong Kong and overseas investors trading Stock Connect Securities through Stock Connect should note that SSE-listed ⁄ SZSE-listed issuers publish documents in Chinese only as their current practice, and English translation are not available.