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All-in-one support
From spending to saving, or investments to insurance, make your money management a breeze with our all-in-one Preferred Banking tailored for next generation.
If you don't have Hang Seng Personal Banking mobile app, download now to open account via mobile.
A user-friendly app with all the features you need to manage your finances.
Chat via WhatsApp to instantly get the latest exchange rates[2][3], ATM locations, and Transaction e-Advice. Learn more about H A R O on WhatsApp
Get instant support from our customer service representatives via text on Hang Seng Personal e-Banking and mobile app after login.
Start live chat on Hang Seng Personal e-Banking
Select “Contact us” from the top menu, then click “Chat now” under “Live Chat”
Visit any of our branches across Hong Kong, and save time using our eTicketing service with real-time updates. View branch list
Choose from many tailor-made products and services to manage your cross-border finances with ease. Learn more about Cross-Border Banking services
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Want to know more about Preferred Banking?
Want to know more about Preferred Banking?