Refundable Critical Illness Life Insurance Plan

Plan overview

Everyone wants to be healthy. Yet, illnesses do emerge out of the blue. Refundable Critical Illness Life Insurance Plan offers you the Critical Illness Benefit but also provides you with refundable amount equivalent to 103% of the Total Premium Paid upon the expiry of the 20-year Policy Term if the policy remains in force.

Key features

If the policy remains in force, 103% refund of the total premiums paid is payable upon policy maturity, even if any claim has been made on the Carcinoma-in-situ Benefit.

Up to HKD350,000 will be payable as lump sum compensation if the Life Insured is diagnosed, by a registered doctor, with any cancer, heart attack or stroke covered by the Plan.

Equivalent to 10% of the Critical Illness Benefit, the Carcinoma-in-situ Benefit will be payable as an advance payment, if the Life Insured is diagnosed by a registered doctor with any carcinoma-in-situ covered by the Plan, after the policy has become effective for 90 days.

Only open for enrolment by selected customers, without any requirement for medical proof or medical checkup at all.

The Insured Person will enjoy protection against critical illness for 20 years upon payment of premiums for only 10 years.

Remark(s): Please refer to the Product Brochure for detailed terms and conditions and exclusions.

Learn more


The Plan is only available to selected customers of “Hang Seng Bank”. We will contact selected customers by phone to invite them to enroll.

Make a claim

Claim procedures

Find details on how to submit your claim and more.

Download form

You can find all the forms and documents here for our insurance products.

Useful Information

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Call us (Application)

Call us (Policy Enquiry)

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Other point(s) to note

  1. The Refundable Critical Illness Life Insurance Plan (“the Plan”) is underwritten by Hang Seng Insurance Company Limited, which is authorised and regulated by the Insurance Authority of the HKSAR. Hang Seng Bank is an insurance agent authorised by Hang Seng Insurance Company Limited and the product is a product of Hang Seng Insurance Company Limited, not Hang Seng Bank.
  2. In respect of an eligible dispute (as defined in the Terms of Reference for the Financial Dispute Resolution Centre in relation to the Financial Dispute Resolution Scheme) arising between Hang Seng Bank and you out of the selling process or processing of the related insurance product transaction, Hang Seng Bank will enter into a Financial Dispute Resolution Scheme process with you; however any dispute over the contractual terms of the insurance products should be resolved between Hang Seng Insurance Company Limited and you directly.
  3. The above information is intended as a general summary of information only. Please refer to the actual policy for the exact terms, conditions and exclusions of the Plan.
  4. You understand that this Plan is underwritten by Hang Seng Insurance Company Limited. You have to pay premium to Hang Seng Insurance Company Limited for your application for this Plan. The premium includes various fees and charges such as insurance cost (e.g. cost of death benefit determined formulated according to the mortality rate that is affected by sex and age of the insured person) and policy administration charges, etc. You also understand that Hang Seng Insurance Company Limited will pay commissions and sales incentives to “Hang Seng Bank” for marketing this Plan. The current remuneration system that “Hang Seng Bank” adopts is a measurement of the staff’s overall performance instead of focusing on sales production only.
  5. This Plan is exclusively offered to selected Hang Seng Bank customers only. For details, please call (852) 2998 8080.