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Personal Account Members Frequently Asked Questions

*The above information provided is for Personal e-Banking (MPF services) users’ reference only. For Personal e-Banking (banking services), please refer to "Banking" on this website for details.


The information contained above is for reference only and the provisions in the MPF legislation and announcements by the Mandatory Provident Fund Schemes Authority shall prevail. If you are in doubt about the meaning or the effect of the above contents, please seek independent professional advice. 

Investors should remember that investment involves risks and investment return may fall as well as rise. Past performance is no guide to future performance. For further details including the product features and risks involved, please refer to the MPF Scheme Brochure

Issued by Hang Seng Bank Limited

Contact Us

Hang Seng MPF Hotline Make an e-Appointment
Existing MPF Customers Make a reservation online and meet with our MPF Specialists at designated branches
- Employers: 2288 6822
- Members / Self-employed persons: 2213 2213
- HKSARG Employees: 2269 2269
Non-existing MPF Customers
- Enquiries / Apply for Hang Seng MPF: 2997 2838