1.What channels can I use for remitting money to overseas countries?
You can submit your remittance applications to our branches or make use of Hang Seng Personal e-Banking which will save you more on transaction costs.
2.What currencies are available and where can I remit funds to?
You can remit money to over 160 countries in the following currencies: HKD, USD, CAD, GBP, EUR, THB, AUD, CHF, DKK, JPY, NOK, NZD, SEK, SGD, ZAR, CNY (For Renminbi outward remittances, please refer to Q14-17.) and other currencies that the Bank may add or delete from time to time.
3.How much can I remit on a daily basis?
|Application submitted via
|Hang Seng Branches
||No specific limit as long as sufficient funds and authorised signature is available
|Hang Seng Personal e-Banking
||The daily maximum fund transfer limit is HKD1 million^ [or its foreign currency equivalent ] to be shared by fund transfers to registered third-party Hang Seng Accounts, remittances and fund transfers to other Hong Kong registered bank accounts through CHATS.
Pre-registration of designated beneficiary accounts is required by submitting the form via branch or by mail. The form can be obtained via personal e-banking or visit our branches.
^Currently an individual can only remit RMB through his/her personal RMB account maintained with us, and Hong Kong Identity Card holder can only remit RMB to his/her personal RMB account in the same name in mainland China. Hong Kong Identity Card holder is subject to the daily limit for such remittances is RMB80,000 per person. (For RMB outward remittances, please refer to Q14-17.)
4.Can I place a Standing Instruction to remit funds at regular time? Is there any charge for setting up a Standing Instruction?
Yes, you can apply through our branches to place a Standing Instruction to remit a designated amount of money regularly (e.g. monthly or quarterly) to a designated beneficiary by debiting a designated account maintained with Hang Seng Bank. The set-up fee for each Standing Instruction is HKD100. Remittance charges per executed transaction are the same as those on normal applications submitted at branches.