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Personal Mobile Services

Bringing great features to meet your personal banking needs, our new Hang Seng Personal Banking mobile app makes your banking experience more enjoyable.

Download Now
Hang Seng Personal Banking
Please search for "Hang Seng" at official app stores of Google
Play and App Store to download the Hang Seng Personal
Banking mobile app.
Features
Before Logon
  • Smart navigation for you to look up information and do banking functions
  • Keep abreast of our hottest promotions and products
  • Preview repayment details and apply for a personal installment loan/revolving loan
  • Get instant property valuation simply with the estate or building name, bookmark it and send a mortgage application quickly
  • Buy travel insurance* at your finger tips
  • Explore your protection and retirement needs with insurance calculators
  • Look up the credit cards’ spending privileges of the month
  • Apply for a credit card
  • Apply for a credit card cash/spending installment loan
  • Submit a new account opening request
  • Submit documents online
  • Get the latest market information on securities, FX/precious metal and funds
e-Banking Services
  • Log on, confirm transactions and generate Security Code using Mobile Security Key and Biometric Authentication
  • Check your Hang Seng account balances and recent transactions
  • Transfer funds between your Hang Seng accounts, or to registered third-party Hang Seng accounts and other registered local bank accounts
  • Place Hong Kong dollar or foreign currency time deposits
  • Buy/sell foreign currencies
  • Activate overseas ATM withdrawal limit
  • Make bill payment
  • Get real-time quotes for Hong Kong stocks and Stock Connect stocks
  • Trade Hong Kong stocks and Stock Connect stocks
  • Set up a watch list to keep track of your favorite Hong Kong stocks
  • Trade investment funds and check your fund holdings
  • Update your Risk Profiling Questionnaire
  • Apply for an unsecured personal loan
  • Apply for a mortgage
  • Apply for a credit card
  • Submit documents online
  • Make small-value transfer via Hang Seng Easy Pay #
Supported Handset System
  • iPhone with iOS version 9.3 or above
  • Mobile handsets with AndroidTM OS version 5.0 or above

*The Travelsure Protection Plan is underwritten by QBE General Insurance (Hong Kong) Limited which is authorized and regulated by the Commissioner of Insurance of the HKSAR. Hang Seng Bank Limited is an insurance agent authorized by QBE General Insurance (Hong Kong) Limited.

# Hang Seng Easy Pay is a fund transfer service which allows customers to make small-value payments to Hang Seng or HSBC account holders using mobile phone numbers. The maximum payment limit is HKD 5,000 per day. Customers must register for the service with their security devices in order to make payments. Please refer to the Frequently Asked Questions in the Hang Seng Personal Banking Mobile App for further details.

Notes ﹕

  1. (1) The mobile app is free of charge, but normal banking and transaction charges may apply when you conduct transactions via the app. Please refer to the Bank's service charges for details. In addition, customers are responsible for any fees and charges which may be levied by relevant telecommunication service provider from time to time. For any queries on charges for internet access, please contact your mobile network service provider.
  2. (2) The mobile app can be accessed via the network of any local or overseas telecommunications service provider. You can use a 2G, 3G, HSDPA, 4G or Wi-Fi service. However, you must have a mobile internet service plan and handset that can support Internet access. Access to the Internet may also involve set-up procedures on your handset for some fixed IP SIM cards. Please check with your telecommunication service provider for details and up-to-date instructions. The connection speed may vary for different telecommunication service providers, different data usage plans, and different geographical locations. If you experience a slow response when mobile web browsing or during data transmission, please check with your telecommunication service provider. Customers are responsible for any fees and charges which may be levied by relevant telecommunication service provider from time to time. For any queries on charges for internet access, please contact your telecommunication service provider.

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