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Investment > Securities Services > Local Securities Services

Investors should note that all investment involves risks. Prices of securities may go up as well as down and may even become valueless. Investors should not only base on this website alone to make any investment decision, but should read in detail the relevant risk disclosure statements.

Local Securities Services


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Various Trading Channels & Order Types
Wide Choice of Trading Channels & Various Order Types.
Share Margin Services
Share Margin Services provide you extra funds and help you capture potential investment opportunities.
Instant Order Confirmation
Order execution results and IPO subscription allotment results will be sent to your mobile phone via text messages.
Trading Channels
Order Types
Shares Facilities
More Services
Trading Channels

Wide Choice of Trading Channels

Internet via Hang Seng Personal e-Banking1 through desktop computers, popular tablets and supported mobile handsets

Automated Securities Trading Hotline1

Manned Securities Trading Hotline1

Designated branches1

Please note that two-factor authentication is mandatory for online investment services. For details, please visit hangseng.com/2FA.

 

High Trading Efficiency

Trade with Orion Trading Platform – Securities Market (OTP-C) to attain higher efficiency

Notes:

1.After a securities transaction has been executed, the Bank will make available the essential features of the securities transaction as soon as reasonably possible through such means or medium including but not limited to Hang Seng Personal e-Banking, Automated Securities Trading Hotline, Instant Order Confirmation Service or personal call provided by the Bank from time to time and at the Bank's discretion. Customers shall check the essential features of the securities transactions by themselves through such means or medium provided by the Bank.

 
Limit Order
Market Order
Auction Trading
Stop Loss Order
All-in-One Order
Market Order

 

For more information, please call 2822 0228 during office hours or visit our branches.

Auction Trading to Capture Opportunities

Pre-opening session, which is 30 minutes before the commencement of the morning session of the continuous trading session. The closing auction session commences one minute after the continuous trading session and ends at random closing time between 16:08 and 16:10 on a normal trading day (12:08 and 12:10 on a half trading day) as determined by HKEX system.

During pre-opening session and closing auction session, you can place two types of orders: "At-auction Order" & "At-auction Limit Order". (Please note that "Order Watching Service" option is not applicable)
At-auction Order
A market order without a specified price with higher auction matching priority than At-auction Limit Order. During closing auction session, new at-auction order can only be placed on stocks eligible for closing auction. The executed price / volume will be determined on the final Indicative Equilibrium Price (IEP)* and Indicative Equilibrium Volume (IEV)#. Depending on market conditions, not all At-auction orders can be matched. If the order placed at either pre-opening session or closing auction session is unfilled at the end of that session, the order will be cancelled automatically . Please note that the executed price (i.e. final IEP) is not known at the time of order input and may not fall within or largely deviate from your expected price range, especially for orders executed in pre-opening session. The Bank reserves the right to sell the related securities to setoff the cash shortfall.
At-auction Limit OrderΔ
A limit order with a specified price. The executed price / volume will be determined on the final Indicative Equilibrium Price (IEP)* and Indicative Equilibrium Volume (IEV)#. At pre-opening session, unfilled or partially-filled orders will continue to be processed at your specified price in the continuous trading session.
For stocks eligible for closing auction trading, if the corresponding order cannot be fully executed in the continuous trading session and the order price is within HKEX permissible price limit, the order will be carried forward to the closing auction session by HKEX automatically. During closing auction session, new at-auction limit order can be placed on stocks eligible for closing auction trading but the order price must be within HKEX permissible price limit. When auction matching is completed, unfilled order which expires on the same day will be cancelled while the outstanding multiple day at-auction limit order will be processed in the next pre-opening session. For stocks not eligible for closing auction trading, if the corresponding order cannot be fully executed in the continuous trading session, unfilled orders which expires on the same day will be cancelled after continuous trading session ends while the outstanding multiple day At-auction Limit Order will be processed in the next pre-opening session.
Notes:
*
Indicative Equilibrium Price (IEP) - Price where maximum number of shares can be traded if order matching occurs at that time. IEP will be calculated only if the highest bid price of the buy At-auction Limit Order is equal to or higher than the lowest ask price of the sell At-auction Limit Order. During the pre-opening session or closing auction session, the IEP and IEV# will be continuously re-calculated every time a new order is entered until the completion of order matching. The final IEP (executed price) is calculated by The Stock Exchange of Hong Kong Limited ("HKEX").
#
Indicative Equilibrium Volume (IEV) - Quantity of shares that could be matched at the IEP. During the pre-opening session or closing auction session, the IEP and IEV will be continuously re-calculated every time a new order is entered until the completion of order matching.
Δ
During pre-opening session, in order to ensure that we can execute At-auction Limit Order with efficiency, Hang Seng Bank Limited will only send the orders within 500 spreads of IEP or Nominal Price or Previous Closing Price as the case may be, if available, to the HKEX for queuing. Note: HKEX system rejects the order price of at-auction limit which deviates 9 times or more from the previous closing price or the nominal price or final IEP (as the case may be), if available. In this case, the Bank will not process your order and your order will become unexecuted. Please check the status of your instruction by order status enquiry function. You can place another new at-auction limit order if you need to. The Bank reserves the right to amend the above operation from time to time without prior notice.
Auction Trading Timetable

To fully capture the opportunities in the pre-opening and closing auction session for trading securities, you can refer to the following timetables for auction trading.
Pre-opening Session Timetable
Time Range for Bank Processing
Period
Order Type
New Order Capture
Amendment
Cancellation
9:00 - 9:14 am Order
Input Period^
At-auction
At-auction Limit
9:14 - 9:19 am Pre-order Matching Period^ At-auction
At-auction Limit
9:19 - 9:28 am Order
Matching Period+
At-auction
At-auction Limit
9:28 - 9:30 am Blocking Period At-auction
At-auction Limit
Closing Auction Session Timetable
Time Range for Bank Processing
Period
Order Type
New Order Capture
Amendment
Cancellation
4:00 - 4:01 pm
(Or 12:00 pm - 12:01 pm on half trading day)
Reference Price Fixing Period At-auction
At-auction Limit
4:01 - 4:05 pm
(Or 12:01 pm - 12:05 pm on half trading day)
Order Input Period^ At-auction
At-auction Limit
4:05 - 4:08 pm
(Or 12:05 pm - 12:08 pm on half trading day)
No-cancellation Period^ At-auction
At-auction Limit
4:08 – 4:10 pm (Or 12:08 pm - 12:10 pm on half trading day) Random Closing Period+ At-auction
At-auction Limit
^
IEP and IEV will be calculated and displayed continuously
+
HKEX's AMS/3 host will determine the final IEP at this period and orders will be matched with the order type, price and time by order sequence. The result of executed orders will be transmitted to the Exchange Participants.
Various Trading Channels Available for Auction Trading

You can place auction orders through all available trading channels, including:
Hang Seng Personal e-Banking1
Automated Securities Trading Hotline1
Manned Hotline1
Notes:
1.
After a securities transaction has been executed, the Bank will make available the essential features of the securities transaction as soon as reasonably possible through such means or medium including but not limited to Personal e-Banking, Automated Securities Trading Hotline, Instant Order Confirmation Service or personal call provided by the Bank from time to time and at the Bank’s discretion. Customers shall check the essential features of the securities transactions by themselves through such means or medium provided by the Bank.
Should you have any queries on the above service, please contact our Customer Service Hotline 2998 9898. For details of the trading mechanism of HKEX during pre-opening session and closing auction session, please visit the website of HKEX: www.hkex.com.hk.
What is Stop Loss Order?

1. Stop Loss Order Feature & Handling Logic
a)
Stop Loss Order is a sale instruction to preset the selling price range, i.e. Stop Loss Price and Lowest Selling Price, for specific securities in your portfolio. Once the current nominal price of the securities hits or lower than your pre-defined Stop Loss Price, your sale order will be placed to market at the prevailing market price (i.e. sale order is triggered). The Bank will try its best to process your order but it may NOT be performed due to fluctuation in stock price, insufficient market liquidity, system failure and any event beyond the control of the Bank. The order may be fully executed, partially executed or unexecuted. The executed price may also be BETTER THAN, EQUAL TO OR WORSE THAN your specified Stop Loss Price but not lower than your Lowest Selling Price. Once the Stop Loss Order is triggered, regardless of the final execution result at the end of the trading day, the order will be lapsed and cancelled and will not be carried forward to next trading day.
b)
If the order is not executed even at the Lowest Selling Price, such Stop Loss Order will be treated as a Normal Limit Order at the Lowest Selling Price and will be placed to the market for queuing. Once the Stop Loss Order is triggered, regardless of the final execution result at the end of the trading day, the order will be lapsed and cancelled and will not be carried forward to next trading day.
c)
For multiple-day order, once your order is triggered regardless of the final execution result, the order will be lapsed and cancelled and will NOT be carried forward to next trading day.
d)
Our securities trading system will check the stock price of the Stop Loss Order continuously and transmit them to AMS/3 trading system during continuous trading session in straight-through mode in ascending order input time. However, if the relevant stock has NO BID, such Stop Loss Order will be handled manually.
e)
The acceptance range for Stop Loss Price is defined within 11 spreads and 50 spreads (The Bank reserves the right to change the acceptance range for Stop Loss Price without notice) away from current Nominal Price but it must not be lower than HKD0.01. The Lowest Selling Price can be Lower Than or Equal To the Stop Loss Price but it cannot be lower than HKD0.01. Based on the above arrangement, we do not accept any Stop Loss Order if the current nominal price of such stock is lower than HKD0.02.
f)
To amend Stop Loss Order which is pending for execution, please cancel the order first. Upon the cancellation is duly handled, then place a new order again. Only the outstanding Stop Loss Order can be cancelled.
g)
Only board lot quantity will be accepted.
h)
The Stop Loss Order is not applicable to pre-opening session and closing auction session. But Final Indicative Equilibrium Price (IEP) will be treated as the Nominal Price when market open, therefore the Final IEP (if any), will be used to check against the Stop Loss Price. In case, the Final IEP falls at or below your Stop Loss Price, the Stop Loss Order will be placed to market after the morning trading session starts. Once the Stop Loss Order is triggered, regardless of the final execution result at the end of the trading day, the order will be lapsed and cancelled and will not be carried forward to next trading day.
2. Service Hour
For Hang Seng Personal e-Banking : 24-hours a day except 4:00 pm - 4:10 pm on Trading Day
For Automated Securities Trading Hotline (21666888) : Trading Day 8:00am to 3:59pm
For Manned Securities Trading Hotline (25323838) : Trading Day 8:45am to 5:40pm except 4:00pm to 4:10pm
For designated branches : Trading Day 9:00am to 5:00pm except 4:00pm to 4:10pm
3. Capture example for Stop Loss Order
Current specific securities Nominal Price : HKD2.27
Price Range between HKD0.50 - HKD10.00 : HKD0.01 per spread
Stop Loss Price : Within 11 spreads and 50 spreads away from current Nominal Price, but it must not be lower than HKD0.01
Lowest Selling Price : Lower than or equal to the Stop Loss Price but it cannot lower than HKD0.01
Stop Loss Price Range (HKD) Lowest Selling Price Input Range (HKD) Order Accept / Reject Remarks
Case 1 Between HKD2.17 and HKD1.78(11 spreads to 50 spreads away from current Nominal Price) Between HKD2.17 and HKD0.01 Accept If the Stop Loss Price is set to HKD2.17, the order will be sent to market for execution if the Nominal Price is fallen to HKD2.17 or lower.
Case 2 Higher than HKD2.17(less than 11 spreads away from current Nominal Price) Any price Reject The defined Stop Loss Price is less than 11 spreads away from Nominal Price.
Case 3 Lower than HKD1.78(more than 50 spreads away from current Nominal Price) Any price Reject The defined Stop Loss Price should not more than 50 spreads away from Nominal Price.
Case 4 Between HKD2.17 and HKD1.78(11 spreads to 50 spreads away from current Nominal Price) HKD 2.18 (higher than Stop Loss Price) Reject Lowest Selling Price must be equal to or lower than Stop Loss Price but it cannot be lower than HKD0.01. Based on the above arrangement, we do not accept any Stop Loss Order if the current nominal price of such stock is lower than HKD0.02.
Case 5 Between HKD2.17 and HKD1.78(11 spreads to 50 spreads away from current Nominal Price) Lower than HKD0.01 Reject Lowest Selling Price must be equal to or lower than Stop Loss Price but it cannot be lower than HKD0.01. Based on the above arrangement, we do not accept any Stop Loss Order if the current nominal price of such stock is lower than HKD0.02.

4. Order Triggering and Execution Logic
All-in-One Order

All-in-One Order allows you to place a purchase order and a sale order of same security in one go. Once the purchase order is FULLY executed before the market closes on the specified expiry date, ALL the shares/units bought will be processed automatically according to your preset selling instruction.

You can place your preset selling instruction and experience flexibility in securities trading without focusing on changes on securities price.
All-in-One Order involves 2 order instructions(1):
(1)
Limit Purchase Order
Purchase price cannot be lower than 50% of current ask price.
(2)
Limit Sale Order or
Stop Loss Order
Limit Sale Order
Selling price cannot be higher than 1 time of current bid price.
Stop Loss Order
Customers are required to preset the selling price range i.e. Stop Loss Price and Lowest Selling Price:
Stop loss price is defined within 11 spreads and 50 spreads away from current nominal price.
Lowest selling price can be lower than or equal to stop loss price but it cannot be lower than HK$0.01.
Note: Quantity and expiry date of the purchase order and sale order must be the same. Upon receipt of your instruction, a purchase order reference number will be given to you up-front.
Example on How to Process the All-in-One Order
Assume a customer would like to buy 3,000 shares of Stock A at HK$14 and sell at HK$14.50. The order will be expired on 25 February 2016.

When the purchase order is FULLY executed before the market closes on the specified expiry date (i.e. successfully bought 3,000 shares of Stock A on or before 25 February 2016), the system will process the selling instruction automatically and generate a related sale order (i.e. sell 3,000 shares of Stock A at HK$14.50).

For a multiple day order, regardless of the final execution result, the order will be lapsed and cancelled at the close of market on the expiry day or at the time your cancellation request is duly handled, whichever is the earlier. If the purchase order is FULLY executed before the market closes on the specified expiry date and the related sale order is a Stop Loss Order, once the Stop Loss Order is triggered and sent to the market, this order will be lapsed and cancelled after the market close and will NOT be carried forward to the next trading day.
Handling of All-in-One Order

Amendment is not provided. For All-in-One Order, regardless of whether the purchase instruction or the sale instruction is pending for execution, you cannot amend the order. You can cancel the order and place a new order once the cancellation is duly handled.
Orders are not applicable to pre-opening session and closing auction session. Orders will be processed in the continuous trading session.
Orders have to be processed automatically by the system. We do not accept All-in-One Order placement with exceptions which require manual handling, including but not limited to odd lots, prices below HK$0.01, quantities over 3,000 lots, estimated settlement amount that cannot cover the charges, and orders on securities that do not have a previous closing price etc.
Wide Choice of Trading Channels

Hang Seng Personal e-Banking(2)
Automated Securities Trading Hotline(2)
Manned Securities Trading Hotline(2)
Notes:
(1)
The Bank reserves the right to change the spreads without prior notice.
All-in-One Order involves 2 instructions, one purchase order and one sale order, both the purchase and sale orders are subject to the brokerage fee and the transaction charges charged by third parties such as Transaction Levy, Stamp Duty and Trading Fee, etc.
(2)
After a securities transaction has been executed, the Bank will make available the essential features of the securities transaction as soon as reasonably possible through such means or medium including but not limited to Hang Seng Personal e-Banking, Automated Securities Trading Hotline, Instant Order Confirmation Service or personal call provided by the Bank from time to time and at the Bank’s discretion. Customers shall check the essential features of the securities transactions by themselves through such means or medium provided by the Bank.
The Bank will try its best to process your order but it might NOT be performed due to fluctuation in stock price, insufficient market liquidity, system failure and any event beyond the control of the Bank. The order may be FULLY EXECUTED, PARTIALLY EXECUTED or UNEXECUTED. The executed price of Stop Loss Order may also be BETTER, EQUAL TO OR WORSE THAN your specified Stop Loss Price but not lower than your Lowest Selling Price.
Important Note:
Customers shall read in detail and understand the special features and handling procedures content before using All-in-One Order.


Share Margin
Overdraft
Facility
Trading Limit

Share Margin

The prices of securities fluctuate, sometimes dramatically. Margin trading in securities involves significant risk and losses may exceed the value of your collateral. Contingent orders may not necessarily limit losses as market conditions may make it impossible to execute contingent orders. Additional margin deposits may be required at short notice. Your collateral may be liquidated without your consent and you will remain liable for any resulting deficit in your account. You should therefore carefully consider whether margin trading in securities is suitable for you in light of your own financial position and investment objectives. It is as likely that losses will be incurred rather than profit made as a result of dealing in securities.

Hang Seng Share Margin Services provide you extra funds and help you capture potential investment opportunities.

 

Preferential Interest Rate1

Preferential interest rate is offered and interest will only be charged on the daily outstanding debit balance in the Share Margin Settlement Account, the interest rate per annum can be as low as Prime Rate – 1%.

 

Enhance Buying Power

The margin ratio is 40% - 60% of marginable stocks2 which provides you up to 60% extra funds to buy marginable stocks. No minimum monthly repayment amount is required.

 

Instant Order Confirmation Service3

Latest order execution results will be sent to you via text messages to your mobile phone

 

Margin Call / Force-sale4

If the price of your marginable stock falls and the Margin Loan-to-Value Ratio reaches:
62% to less than 70%, a text message will be automatically sent to your mobile phone keep you informed of your margin position; 70% or above, the Bank will force sell customer’s stock without prior notice and a text message will be sent to your mobile phone to inform you about the force-sale status of the stock.

 

Wide Choice of Trading Channels

Internet via Hang Seng Personal e-Banking through desktop computers, popular tablets and supported mobile handsets Automated Securities Trading Hotline Manned Securities Trading Hotline Designated branches

 

As our Integrated Account customers, you can set up a Hang Seng Share Margin Account 5 at our branches.

 

For more information, please call 2822 0228 during office hours or visit our branches.

Frequently Asked Questions

 

Notes:

1.Prime Rate refers to the Hong Kong Dollar Prime Lending Rate as quoted by Hang Seng Bank Limited ("the Bank") from time to time. The Bank reserves the right to revise margin loan interest rates from time to time. All shares purchased through the margin trading account (whether purchased with margin lending facility or not) will be used as collateral.

2.The Bank reserves the right to revise the list of marginable stocks and the margin ratios from time to time.

3.Instant Order Confirmation Service is only available to local mobile phone numbers issued by telecom companies in Hong Kong which start with specified digits. Once the Instant Order Confirmation Service is applied and taken effect, you will be notified through this service of the execution results of your purchase / sale orders for local securities and IPO subscription allotment result. Customers are responsible for any fees and charges which may be levied by the relevant telecom company from time to time.

4. The Bank will perform at least 4 real-time stock revaluations every day to calculate the Margin Loan-to-Value Ratio to determine whether customers require to cover the excess.

Formula for calculation of Margin Loan-to-Value Ratio: Margin Loan ÷ Total Market Value of your Marginable Stocks

If Margin Loan-to-Value Ratio rises to 70% or above, the Bank reserves the right to sell customer's securities without prior notice in order to restore the original margin ratio.

The Bank will calculate the Margin Loan-to-Value Ratio based on customer's available balance. It is recommended that customers should deposit cash into their settlement accounts when a reminding margin call is received.

Example:

If your margin loan is HKD50,000 and the market value of your marginable stocks is HKD100,000, the Margin Loan-to-Value Ratio is 50,000 ÷ 100,000, i.e. 50%.

Suppose the market value of your marginable stocks falls to HKD70,000, your Margin Loan-to-Value Ratio increases to 71.4% and the Bank has the right to sell your securities in order to restore the original Margin Loan-to-Value Ratio

5.Share Margin Account is only available to customers with Hong Kong residential and correspondence addresses.

 

Important Note:
Hang Seng Share Margin Services are provided subject to the Terms and Conditions for Share Margin Services. Particulars of the Services shall be subject to the said Terms and Conditions.


Overdraft Facility

You can pledge1your securities to obtain a standby overdraft facility of up to 50% of the market value of your securities for added investment flexibility


Notes:

1.The Bank will have absolute discretion to prescribe and change the type of stocks and the respective overdraft limit.

 

Trading Limit

Investors should note that all investment involves risks. Prices of securities may go up as well as down and may even become valueless.  Investors should not only base on this website alone to make any investment decision, but should read in detail the relevant risk disclosure statements.

Invest in a more flexible way

Share Trading Limit Service1 provides you with a trading limit to buy securities even if there are insufficient funds in your settlement account at the time of order placement that brings you with more financial flexibility.

Provided that the total settlement amount (including brokerage fee, securities deposit charges and any third party transaction charges such as Transaction Levy, Stamp Duty and Trading Fee, etc ) for purchasing the securities does not exceed the total buying power, which is calculated on the aggregate total of the following items (1) the approved Share Trading Limit, (2) the sale proceeds from securities sold through the Bank and pending for settlement, and (3) the total available funds of your account, the Bank will accept the purchase orders. Subsequently, you have to deposit the total settlement amount (including the relevant fees and charges) of the securities purchase orders into your settlement account on or before securities settlement date (i.e. on or before T + 2 days)2.

 

Increase Buying Power

Share Trading Limit Service increases your total buying power by allowing you to use the limit granted to buy securities in addition to your own funds. Prestige Banking customers may apply for a minimum limit of HK$500,000; whereas Preferred Banking customers may apply for a minimum limit of HK$100,000. Once your application is approved, you may use the Share Trading Limit to buy securities immediately.

 

Free Service

No service fee is charged for applying for the Share Trading Limit Service.

 

Instant Order Confirmation Service

You are required to apply for Instant Order Confirmation Service3 at the same time of applying Share Trading Limit Service. The Bank will send the text message to your mobile phone regarding Share Trading Limit Service (e.g. message about force liquidation). Besides you will also be notified the execution results of your securities orders and IPO subscription allotment result via the text messages to your mobile phone.

 

Please visit our branches to apply for the Share Trading Limit Service.

 

For more information, please call 2822 0228 during office hours or visit our branches.

Frequently Asked Questions

 

Notes:

1.Share Trading Limit Service is only applicable to Prestige Banking and Preferred Banking customers for their application and usage. You must reside in Hong Kong with a Hong Kong correspondence address, open a Prestige Banking/ Preferred Banking Integrated Account and activate its securities account at our branches in order to apply for Share Trading Limit Service.

2.If you fail to deposit the settlement amount and relevant fees and charges (including brokerage fees, securities deposit charges and any third party transaction charges such as Transaction Levy, Stamp Duty and Trading Fee, etc ) into the settlement account on or before the securities settlement date (i.e. on or before T+2 days), you are required to pay the interest accrued from the settlement date till full repayment of the outstanding balance (excluding the date of full repayment).

3.Instant Order Confirmation Service only available to local mobile phone numbers issued by telecom companies in Hong Kong with the phone numbers start with specified digits. You are required to register in order to enjoy this service and are responsible for any fees and charges which may be levied by the telecom companies from time to time. Once the Instant Order Confirmation Service is applied and taken effect, you will be notified through this service of the execution results of your purchase / sale orders for local securities and IPO subscription allotment result.

 
Instant Order
Confirmation
RMB Securities
Other Information

All investments involve risks (including the possibility of loss of the capital invested). Prices of securities and investment products may go up as well as down and may even become valueless. Past performance information presented is not indicative of future performance. The risk disclosure statements and the offering documents of the relevant securities and investment products should be read in detail before making any investment decision.

Instant Order Confirmation Service allows you to receive the most up-to-date information via text messages sent to your mobile phone, including:

 

Execution results of your Securities, Investment Funds and iPower trading orders

IPO subscription allotment result
Bank will send execution status update on securities order by SMS to designated customer segment as pre-defined by the Bank from time to time including but not limited to customer who maintains an Integrated account with securities account and is a registered Personal e-Banking user with a valid mobile phone number provided to the Bank (“designated customers”). No charge is applied and no pre-registration is required for these designated customers. Other non-designated customers can also enroll for the service through various channels:

 

Hang Seng Personal e-Banking

Designated branches

Automated Securities Enquiry Hotline 2166-6822 (applicable to Securities Service only)

How To Enrol For Instant Order Confirmation Service Online ?

 

Step 1:
- Be a Hang Seng Personal e-Banking Customer. If not, Register Now
-

Be a Hang Seng Securities, Investment Funds or iPower customer. If not, click ‘Securities’, ‘Investment Funds’ or ‘iPower’ after logging on to Hang Seng Personal e-Banking.

Step 2:
If you are a Hang Seng Securities, Investment Funds or iPower customer with e-Banking service, please logon to Hang Seng Personal e-Banking.
Step 3:
After logon, please choose Investment in the menu. Then click Other Related Services. In the Application page, choose either “Securities”, “Investment Funds” or “iPower” for Application for Instant Order Confirmation Service.
Step 4:
Fill in the required information and submit the enrolment.
Step 5:
We will process your enrolment within two working days. Once the service is effective, a confirmation email will be sent to your "InBox" in Hang Seng Personal e-Banking .

 

If you are a Hang Seng Securities, Investment Funds or iPower customer with e-Banking service, register NOW.

 

 

For more information, please call 2822 0228 during office hours or visit our branches.

 

Notes:

Instant Order Confirmation Service is only available to local mobile phone numbers issued by telecom companies in Hong Kong with the phone numbers start with specified digits. Customers are responsible for any fees and charges which may be levied by the telecom companies from time to time.

 

Once the Instant Order Confirmation Service is applied and taken effect, you will be notified through this service of the execution results of your purchase / sale orders for local securities and IPO subscription allotment result.

 

Investors should note that all investment involves risks. Prices of securities may go up as well as down and may even become valueless. Investors should not only base on this website alone to make any investment decision, but should read in detail the relevant risk disclosure statements.

 

Risk of Investing in RMB Securities

RMB Securities Trading Services

 

Customers can trade RMB securities listed in Hong Kong Exchanges and Clearing Limited ("HKEX") via us.

Transactions of RMB denominated products are settled in Renminbi. You must maintain an integrated account and have activated both Renminbi savings account and securities sub-account under the same Integrated Account. You can place orders using normal order, stop loss and at auction limit order type.

 

RQFII A-share ETF

 

Renminbi Qualified Foreign Institutional Investor (RQFII) A-share exchange traded fund (ETF) is a renminbi-denominated physical A-share ETF. Through the RQFII investment quota granted by Mainland authorities, a RQFII A-share ETF seeks to track the performance of an A-share index by channelling the renminbi raised outside mainland China to invest directly in a portfolio of A-shares.

RQFII A-share ETFs are traded on the Stock Exchange of Hong Kong (SEHK) like stocks. Like other ETFs listed on the SEHK, RQFII A-share ETFs must be authorized by the Securities and Futures Commission (SFC) before they can be offered to the investing public.

Before investing in any RQFII A-share ETF, you should read its offering document including the product key facts statement (Product KFS) carefully to understand its key features and risks.

For more details about the RQFII A-share ETFs, please refer to the SFC website.

 

Dual Tranche Dual Counter (DTDC) / Dual Counter Trading Model

 

The DTDC trading model allows the same listed company / Exchange Traded Fund (ETF) issued two tranches of shares/units, HKD-traded shares/ETF units and RMB-traded shares/ETF units, (i.e one in RMB and one in HKD) which can be traded under two separate trading counters (i.e. two different stock codes) at HKEX, the trades of the respective counters will be cleared and settled separately. HKD-traded shares/ETF units are settled in HKD. RMB-traded shares/ETF units are settled in RMB. All shares/ETF units from the two tranches are of the same class with identical shareholders'/unit holders' rights. In principle, transferability between the two tranches of shares/ETF units is allowed. For details, please refer to the website of Hong Kong Exchanges and Clearing Ltd.

 

RMB Equity Trading Support Facility

 

The RMB Equity Trading Support Facility ("TSF") is designed by HKEX to serve as a back-up facility to enable investors who wish to buy RMB-denominated shares in the secondary market with HKD if they do not have sufficient RMB or have difficulty in obtaining RMB from other channels. For more details about the TSF, please refer to the HKEX website.

 

Please click below for related frequently asked questions

 

For more details about RMB denominated products & related information, please visit HKEX website at http://www.hkex.com.hk

 

Order Watching Services

 

Set your order expiry date from the list of dates provided by the Bank and set the instruction prices1

Flexible Trading before Settlement

 

Boost your securities buying power by using the sale proceeds of sale orders which are pending to be settled. Securities purchased can also be sold before settlement and the deposit charges related will be waived

 

Direct Debit/Credit Funds

 

Settlement is done automatically through your designated Hang Seng Bank account

 

Physical Scrip Deposit

 

Accept physical scrip deposit at designated Hang Seng Bank branches

 

Comprehensive Custodian Services

 

We will collect the share dividends, bonus shares and interests for you, as well as keep you informed of the relevant company activities such as takeovers, mergers and stock splits

 

Setup Account with Ease

 

You can set up Securities Account through Hang Seng Personal e-Banking2 or our branches

 

Notes:

1.You may set your order expiry date from the list of dates provided under the "Good Till" function of Securities Trading Services. Only orders within 24 spreads of the current market bid/offer prices will be sent to the Stock Exchange for queuing. The Bank reserves the right to amend the above arrangement without prior notice.

2.Account opening via Hang Seng Personal e-Banking is only applicable to Hang Seng Integrated Account customers and not applicable to joint accounts customers.