Hang Seng Mobile App

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The Hang Seng Mobile App Has Been Upgraded!

Across everyday banking to wealth management, the Hang Seng Mobile App has been upgraded with new features and a refreshed interface, designed to deliver a more personalised banking experience and make everyday banking and wealth management simple.

Start banking digitally

If you haven't registered for Personal e-Banking, download Hang Seng Mobile App using the method below.

How to set up Hang Seng Mobile App?

Register Personal e-Banking

Register in a few simple steps and enjoy comprehensive online banking services on the app.

Switch to a new phone

Learn how to set up Hang Seng Mobile App on your new phone.

 

Digital Guide

Dive into various Hang Seng digital banking services, learn how to use them, and find answers of general questions.

Featured services

Other key features

Simple Mode with a simpler layout and basic online banking services

View your latest e-Statement / e-Advice

Make local interbank transfers in HKD / CNY instantly via FPS[1] or QR code payment

Transfer to mainland China via Payment Connect with no handling fees, making cross-border payments effortless

Use Global Money+[2] to send money in local currencies to over 50 countries or regions, such as UK, US, NZ, AU and CA, with $0 handling fees

Transfer up to 12 foreign currencies to other local bank accounts in just a few steps, for a $0 handling fee.

Make small-value transfers with Virtual Assistant H A R O

Activate overseas ATM withdrawal limit

Get the latest market information and trade securities across multiple markets

Apply for unsecured personal loan, mortgage and credit card

Get instant property valuation and bookmarking it

Buy travel insurance at your finger tips [3]

Receive important account updates on your device via Push Notification

View your multiple bank account balances securely via Interbank Account Data Sharing (IADS)

Exchange up to 11 foreign currencies[4] anytime, anywhere, and withdraw cash at Hang Seng foreign currency ATMs without visiting exchange shops

Flexibly subscribe to a wide range of investment products, including securities, funds, bonds, paper gold and foreign exchange, helping you capture investment opportunities

Set up a savings plan and track your expenses automatically with Money Master to achieve your goal effortlessly

Other mobile apps

Hang Seng Invest Express mobile app

You can now trade stocks and subscribe for IPOs anytime, anywhere, grasping every stock trading opportunity with one tap.

Featured offers

Footnote

Remark(s)

  1. FPS (Faster Payment System) is a real-time payment platform which provided by Hong Kong Interbank Clearing Limited.
  2. The eligible countries or regions and local currency will be updated from time to time. For the transfer to other applicable countries or regions and the transfer to over 50 designated countries or regions in non-local currency, a flat fee of HKD160 or equivalent will be charged. Learn more about the charge details via the Bank Tariff Guide for Hang Seng Retail Banking and Wealth Customers.
  3. The Travelsure Protection Plan is underwritten by Chubb Insurance Hong Kong Limited which is authorised and regulated by the Commissioner of Insurance of the HKSAR. Hang Seng Bank Limited is an insurance agent authorised by Chubb Insurance Hong Kong Limited.
  4. 11 foreign currencies include AUD, CAD, CHF, EUR, GBP, JPY, NZD, RMB, THB, USD and ZAR. SGD exchange service is only provided via branches and FX ATMs and applicable to Foreign Currency Statement Savings Account and Foreign Currency Passbook Savings Account.

Other point(s) to note

  1. Compatible operation systems
    • iPhones with iOS 15.0 or above
    • Phones with Android OS 10.0 or above
  2. For mainland China customers using Android mobile devices, please search for "Hang Seng" at Huawei AppGallery and choose "Hong Kong" region to download the Hang Seng Mobile App.
  3. Personal e-Banking and Hang Seng Mobile App can be accessed via the network of any local or overseas telecommunications service provider. However, you must have a mobile internet service plan and mobile device that support Internet access. Access to the Internet may also involve set-up procedures on your mobile device for some fixed IP SIM cards. Please check with your telecommunication service provider for details and up-to-date instructions. The connection speed may vary for different telecommunication service providers, different data usage plans and different geographical locations. If you experience a slow response when mobile web browsing or during data transmission, please check with your telecommunication service provider. Customers are responsible for any fees and charges which may be levied by relevant telecommunication service provider from time to time. For any queries on charges for internet access, please contact your telecommunication service provider.
  4. Android, Google Play and the Google Play logo are trademarks of Google LLC.
  5. Apple, the Apple logo and iPhone are trademarks of Apple Inc., registered in the US and other countries. App Store is a service mark of Apple Inc.

Disclaimer

Information provided on this app is for general information and reference only, and does not constitute nor is it intended to be construed as any professional investment or other advice. Persons who download or use this app should obtain appropriate professional advice where necessary. This app is not and should not be regarded as an offer, solicitation or recommendation to deal in any securities or investments.

No guarantee, representation, warranty or undertaking, express or implied, is made as to the fairness, accuracy, timeliness, completeness or correctness of any general financial and market information, news services and market analysis, projections and/or opinions etc (“Market Information”) provided on this app and the basis upon which any such Market Information have been made, and no liability or responsibility is accepted by Hang Seng Bank Limited (the “Bank”) in relation to the use of any such Market Information whatsoever provided on this app. Investors must make their own assessment of the relevance, accuracy and adequacy of the information, projections and/or opinions etc provided on this app and make such independent research/investigations as they may consider necessary or appropriate for the purpose of such assessment.

The Bank does not make any representation or recommendation or assessment as to whether or not any of the investment(s) mentioned on this app is/are suitable or applicable to any persons and thus shall not be held responsible in this regard. Investors should make investment decision(s) based on his/her own financial situation, investment experience, investment objectives, and specific needs etc; and if necessary, should seek independent professional advice before making any investment decision(s).

All investments involve risks. Prices of securities, foreign exchange, commodity and investment products may go up as well as down and may even become valueless. Past performance is not indicative of future performance. Investors should read the relevant risk disclosure statements, offering/product documents and terms and conditions in detail before making any investment decisions.

This app is provided by the Bank. The Bank has discretion whether or not to provide any information, products or services described on this app to any person. Any information, products or services described on this app may be withdrawn or amended at any time without advance notice at the discretion of the Bank.

To borrow or not to borrow? Borrow only if you can repay!