(1)The Travel Protection Plan is underwritten by QBE General Insurance (Hong Kong) Limited which is authorised and regulated in Hong Kong by the Insurance Authority. Hang Seng Bank Limited (“Hang Seng Bank”) is an insurance agent authorised by QBE General Insurance (Hong Kong) Limited for the distribution of this Plan.
(2)Green Banking customer (per account) who withdraws foreign currency notes not exceeding the set limits in one single day is entitled to handling fee waiver. Details of fees and charges can refers to Section B. Remittances and Foreign Exchange Services under Banking Services - Fees and Charges.
RMB Currency risk
Renminbi (“RMB”) is subject to exchange rate risk. Fluctuation in the exchange rate of RMB may result in losses in the event that the customer subsequently converts RMB into another currency (including Hong Kong Dollars). Exchange controls imposed by the relevant authorities may also adversely affect the applicable exchange rate. RMB is currently not freely convertible and conversion of RMB may be subject to certain policy, regulatory requirements and/or restrictions (which are subject to changes from time to time without notice). The actual conversion arrangement will depend on the policy, regulatory requirements and/or restrictions prevailing at the relevant time.
Foreign Exchange involves Exchange Rate Risk. Fluctuations in the exchange rate of a foreign currency may result in gains or losses in the event that the customer converts HKD to foreign currency or vice versa.
Should customers receive a suspicious call or SMS purportedly originated from Hang Seng Bank, please take note of the caller’s identity and telephone number, and verify with our bank at 2822 0228. Press 9 after language selection. For more details, please click here .