Foreign Exchange

We care about your needs for Foreign Exchange

Hang Seng provides you with various foreign exchange services to suits all your FX needs, which allows you to trade currency on your term and keep track on the fluctuating FX market.

Preferential T/T exchange rates for Foreign Exchange via online

What kind of FX service you are looking for?

Capture FX Opportunity

Comprehensive FX Trading Service

  • Covers 12 foreign currencies, including AUD, CAD, CHF, EUR, GBP, JPY, NZD, RMB, SGD[1], THB, USD and ZAR
  • Preferential T/T exchange rates for FX transaction via Hang Seng Personal e-Banking or the Hang Seng Personal Banking mobile app
  • Rate charts of major currencies are available for quick reference

FX Order Watch and Rate Alert Service

  • Supports any pairs among 10 currencies, including AUD, CAD, CHF, EUR, GBP, HKD, JPY, NZD, RMB and USD
  • Pre-set target exchange rate and amount to convert funds and receive alert automatically within the monitoring period (up to 60 days long) once your target rate is reached
  • Real time market news and commentary

Convenient FX ATM Service

  • Supports both foreign exchange and note withdrawal
  • Each FX ATM service site offers:
    8 foreign currency notes options including: AUD, CAD, EUR, GBP, JPY, THB, TWD and USD; OR
    12 foreign currency notes options including : CHF, KRW, NZD and SGD on top of the above currency note options

Foreign Currency Time Deposit

  • A wide choice of 12 foreign currencies
  • Preferential interest rates with flexible tenor options
  • Interest Calculator is available for quick reference

Remittance Service

  • Fast and reliable remittance services to over 160 countries/territories worldwide via secure bank-to-bank SWIFT network
  • Extensive service channels for submitting remittance applications via Hang Seng Personal e-Banking or our branches.
  • Preferential Remittance Charge of as low as HKD65[2] via Hang Seng Personal e-Banking.

FX via Virtual Assistant H A R O

  • Instant rate enquiries and execution of FX orders
  • One click to get FX ATM locations and latest offers
  • Conversational banking with intuitive customer interaction
  • Personalized customer offers

FX via H A R O WhatsApp

  • Instant rate quotes through H A R O WhatsApp
  • Locate your nearest Hang Seng FX ATM
  • Latest FX offers at a glance

You may be interested in

FX useful tools

Need more help?

Call our customer service hotline

Visit our branches

Footnote

Remarks

  1. SGD service is available in branch and FX ATM only.
  2. Handling fees stated here are exclusive of other bank charges (e.g. charge for remittance instruction containing Chinese characters). Signature, Prestige Banking customers enjoy handling fee waiver, please refer to Bank’s prevailing tariff for details.
  1. This cost price is FX rate without sales margin normally charged by the Bank. Mark-up applicable for operational reasons will not be waived. Foreign exchange involves exchange rate risk. Terms and Conditions apply.

Risk Disclosures

  1. Currency risk
    Foreign Exchange involves Exchange Rate Risk. Fluctuations in the exchange rate of a foreign currency may result in gains or losses in the event that the customer converts HKD to foreign currency or vice versa.
  2. RMB currency risk
    Renminbi ("RMB") is subject to exchange rate risk. Fluctuation in the exchange rate of RMB may result in losses in the event that the customer subsequently converts RMB into another currency (including Hong Kong Dollars). Exchange controls imposed by the relevant authorities may also adversely affect the applicable exchange rate. RMB is currently not freely convertible and conversion of RMB may be subject to certain policy, regulatory requirements and/or restrictions (which are subject to changes from time to time without notice). The actual conversion arrangement will depend on the policy, regulatory requirements and/or restrictions prevailing at the relevant time.