Join Prestige Banking to enjoy welcome reward and privileges up to HKD48,000.
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Banking service
By taking an all-round approach, we put you at the centre of our banking service. Giving you 24-hour privileged access helps you manage your wealth seamlessly, effortlessly and effectively.
Want to know more about Prestige Banking?
Our service
Prestige Banking Centre and Dedicated Counter
Privileged banking services at our centres or branches across Hong Kong. Check out the available branches.
Digital banking
Manage your finances or make enquiries online or through your personal mobile service.
24x7 Live Chat
Get instant support from our 24-hour Wealth Service Team via text on Hang Seng Personal e-Banking and mobile app after login.
- Personal e-Banking: Select “Contact us” from the top menu, then click “Chat now” under “Live Chat”
How to start Live Chat
- Hang Seng Mobile App: Tap “Live Chat” from the left menu after login
Click-to-Call
Talk to our 24-hour Wealth Service Team by simply tapping the phone icon in the top right corner of selected pages after logging onto our Hang Seng Mobile App, no further authentication required.
24x7 Prestige Manned Hotline
Our 24-hour manned hotline (852) 2998 9188 is ready with round-the-clock information and live assistance.
Instant Messaging
After simple confirmation, you can start instant messaging with your dedicated Relationship Manager so that the latest banking services and promotions can be shared with you. Your dedicated Relationship Manager will contact you shortly to explain the confirmation steps and share more details of instant messaging. Instant message will be sent to you through our official account verified by WhatsApp or official WeChat MiniApp account.
Cross-Border Banking
With our tailor-made products and services, we assist you in managing wealth across the border at ease with our all-round multi-channel products, services and privileges. Learn more about our Cross-Border Banking services.