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Join Prestige Banking and open Family+ account via mobile to enjoy over HKD40,000 cash rewards!
By taking an all-round approach, we put you at the centre of our banking service. Giving you 24-hour privileged access helps you manage your wealth seamlessly, effortlessly and effectively.
Privileged banking services at our centres or branches across Hong Kong. Check out the available branches.
Manage your finances or make enquiries online or through your personal mobile service.
Get instant support from our 24-hour Wealth Service Team via text on Hang Seng Personal e-Banking and mobile app after login.
How to start Live Chat
Talk to our 24-hour Wealth Service Team by simply tapping the phone icon in the top right corner of selected pages after logging onto our Hang Seng Mobile App, no further authentication required.
Our 24-hour manned hotline (852) 2998 9188 is ready with round-the-clock information and live assistance.
Simply logon to Hang Seng Mobile App, tap the question mark icon at the top right corner on home page, and select your preferred messaging channel (Hang Seng official account verified by WhatsApp or Wechat MiniProgram) under Relationship Manager's name. Then just follow the simple instructions to register and activate. You can also contact your Relationship Manager to know about the confirmation steps. Please be reminded not to disclose your personal information by this messaging service.
With our tailor-made products and services, we assist you in managing wealth across the border at ease with our all-round multi-channel products, services and privileges. Learn more about our Cross-Border Banking services.
Prestige 24-hour Prestige Manned Hotline
Want to know more about Prestige Banking?
Want to know more about Prestige Banking?