Prestige eligibility

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Prestige eligibility requirement

How do I qualify as a Prestige customer?

Customers can enjoy monthly fee waiver for Prestige Banking if the Total Relationship Balance ("TRB") of previous month is at HKD1,000,000 or above.

TRB includes:

  • Deposits
  • Gold accounts
  • Securities
  • Investment funds
  • Utilized overdraft facilities
  • Credit cards cash advances
  • Outstanding balance of personal loans
  • Accumulated premiums paid for the designated life insurance plans distributed by Hang Seng Bank as an agent as well as Hang Seng MPF balance
  • For sole name integrated account holders, their other joint name account(s) will also be included

Want to know more about Prestige Banking?

New customers

Open accounts via mobile app

You need to fulfil all of the below criteria:

  • Do not hold any Hang Seng Bank accounts, for example:
    • Savings / Current Account (including passbook and statement savings accounts)
    • Integrated Account
    • Credit Card
    • Business Account
    • Joint-named Account
    • Mortgage Account
    • Safe Deposit Box Services
  • Aged over 18 and under 65 with an adult HKID Card
  • A permanent Hong Kong resident
  • Not a US citizen or tax resident
  • Residing in Hong Kong
  • Currently located in Hong Kong

Learn more

Open account via Branch

You can make an appointment online in advance before visiting branch to save time. Please bring along the original copy of the documents and information required for opening personal account to any of our branches for account application.

Existing customers

Upgrade account via Hang Seng Personal e-Banking (Desktop version)

If you are holding an Integrated Account, please log on to Personal e-Banking (Desktop version) and select "Account Services" "Other Related Services" "Account Opening/Upgrade". Then, upgrade your account, no documents required.

Open account via mobile app

You need to fulfil all of the below criteria:

  • Hold at least one standalone Hang Seng Bank account (including passbook and statement savings accounts)
  • Do not hold any Hang Seng Bank Integrated Accounts
  • Do not hold any standalone Hang Seng Bank investment accounts (including Securities and Investment Fund accounts)
  • Aged over 18 and under 65
  • Residing in Hong Kong
  • Currently located in Hong Kong

Learn more

Benefits at a glance

Contact us

Call us

Prestige 24-hour Prestige Manned Hotline

(852) 2998 9188

Visit our branches

Footnote

Other point(s) to note