Prestige eligibility

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Prestige eligibility requirement

How do I qualify as a Prestige customer?

Customers can enjoy monthly fee waiver for Prestige Banking if the Total Relationship Balance ("TRB") of previous month is at HKD1,000,000 or above.

TRB includes:

  • Deposits
  • Gold accounts
  • Securities
  • Investment funds
  • Utilized overdraft facilities
  • Credit cards cash advances
  • Outstanding balance of personal loans
  • Accumulated premiums paid for the designated life insurance plans distributed by Hang Seng Bank as an agent as well as Hang Seng MPF balance
  • For sole name integrated account holders, their other joint name account(s) will also be included

Want to know more about Prestige Banking?

New customers

Open accounts via mobile app

You need to fulfil all of the below criteria:

  • Do not hold any Hang Seng Bank accounts, for example:
    • Savings / Current Account (including passbook and statement savings accounts)
    • Integrated Account
    • Credit Card
    • Business Account
    • Joint-named Account
    • Mortgage Account
    • Safe Deposit Box Services
  • Aged 18-64 years old
  • Holding HKID and is a Hong Kong tax resident
  • Residing and currently located in Hong Kong
  • Not a US citizen or tax resident

Learn more

Open account via Branch

You can make an appointment online in advance before visiting branch to save time. Please bring along the original copy of the documents and information required for opening personal account to any of our branches for account application.

Existing customers

Upgrade account via Hang Seng Personal Banking mobile app

If you are holding an Integrated Account, please log on to Personal Banking mobile app and select "Account Services" > "Open / Upgrade an Account". Then, upgrade your account, no documents required.

Open account via mobile app

You need to fulfil all of the below criteria:

  • Hold at least one Hang Seng Bank account (including passbook and statement savings accounts)
  • Do not hold any Hang Seng Bank Integrated Accounts
  • Do not hold any standalone investment accounts (including Securities and Investment Fund accounts)
  • Aged 18-64 years old
  • Residing and currently located in Hong Kong

Learn more

Benefits at a glance

Contact us

Call us

Prestige 24-hour Prestige Manned Hotline

(852) 2998 9188

Visit our branches

Footnote

Other point(s) to note