Prestige Banking: Family Support

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Family Support

We understand how important family is to you, and that's why we're here to provide you and your loved ones with all-rounded support via wealth management services catered to the needs of your family.

Want to know more about Prestige Banking?

Family+ Account

You can open up to 4 Family+ accounts to set aside money for different family members or financial goals. Being the account holder, you can easily manage all accounts directly at our bank.

You can apply Family+ Account on Hang Seng Personal Mobile App or e-banking now!

Identify your accounts with personalised account names

You can customised your account names[1] based on your needs, so you can recognise each account easily. The personalised names will appear on Personal e-Banking, statements and the bank's communications, making the financial status of every account clear at a glance.

Tailor-made asset portfolio

You can allocate different wealth management products[2] like deposits, investment products and foreign currencies according to the objectives of each account, so your family can be well taken care of financially .

Stay on top of your family finances

You can simply check your Family+ Accounts via Personal e-Banking and consolidated monthly statement. Keeping track with your family finances is that simple and clear.

Also, you can use your Family+ account for cash withdrawal, instant transfer, and cheque deposit via Hang Seng Mobile App anytime, anywhere.

Standalone statements

Each account has a standalone monthly statement for your easy reference, so you can monitor your financial goals easily.

Family Relationship Manager

Not only will your dedicated Family Relationship Manager take care of your family's financial needs, but also provide professional insight to help you make suitable wealth management decisions.

You can speak to your Relationship Manager about the arrangement.

Extending your Prestige status

Our Direct Family Service covers your parents, spouse / partner and children[3]. They will be eligible for monthly fee waiver upon joining Prestige Banking, and can enjoy various services and privileges without achieving the Total Relationship Balance.

Please check with your Relationship Manager for details.

Family privileges

We've prepared a series of family-friendly privileges for you.

Personal wellness privileges

As a Prestige customer, you can enjoy a series of complimentary personal wellness privileges: 


NYMG - NY Myofascial Release Therapy (PiezoWave)

  • Worth: HKD2,050
  • Promo code: NYMG-134012
  • Appointment or enquiries: WhatsApp to (852) 9744 8732

Hair Forest - AI Hair & Scalp Analysis and POWER Hair Growth Treatment (choose 1 out of 4)

  • Worth: HKD4,440
  • Promo code: TJ1027
  • Appointment or enquiries: WhatsApp to (852) 6468 9456

ATO HAIR CLUB - Japanese Style Hair Cut & Finish and Professional Scalp Analysis

  • Worth: HKD740
  • Promo code: TJ1027
  • Appointment or enquiries: WhatsApp to (852) 9017 5803

DR REBORN - DISCOVERY PICO Whitening Treatment and Rejuvenating Facial Treatment (choose 1 out of 2)

  • Worth: HKD24,080
  • Promo code: TJ1027
  • Appointment or enquiries: WhatsApp to (852) 6313 1120

Terms and Conditions apply. For details, please click here.

As a Family+ account holder, We take care of your family members’ eyesight with comprehensive eyecare serves at PolyVision Eyecare Centres[4].

Details Offer
Any Purchase HK$100 off
Purchase of optical products (including spectacles and sunglasses) 20% off

Benefits at a glance

Contact us

Call us

Prestige 24-hour Prestige Manned Hotline

(852) 2998 9188

Visit our branches


Other point(s) to note

  1. Hang Seng has never authorised any intermediaries for local account openings. While opening your Hang Seng personal account, please don't share your information with third parties, or engage with any intermediaries. Contact our branch in case of any queries.


  1. The information will be displayed in the e-banking, statement and bank’s communications where applicable. The Bank will not and has no responsibility to verify the information of the registered family members provided, and reserves the right to withdraw the information (for example, if inappropriate information) at any time at its sole discretion without prior notice. The person whose name has been registered under a Family+ Account does not acquire any interests or rights of the Family+ Account nor authorization to operate the Family+ Account. The Bank will not disclose any related account information to any registered family members. You shall be and will be treated as, for all intents and purposes, the holder and beneficiary of the Family+ Accounts, and shall be solely responsible for any liabilities in connection with the Family+ Accounts.
  2. If you are a Prestige Private or Prestige customer, you will enjoy preferential pricing on designated banking products while transacting via Family+ account on designated channels. Please contact your Relationship Manager for more details.
  3. This offer is only applicable to your children aged 18 to 28, until their 29th birthday.
  4. Terms and conditions apply. Please refer to PolyVision Terms and Conditions.

To borrow or not to borrow? Borrow only if you can repay!