Group Business Travel Insurance

Group Business Travel Insurance provides coverage against losses from unexpected events that might affect your plans, like lost business documents, passports, personal belongings, medical emergencies, lost or stolen baggage, Trip Re-route, Travel Delay and Curtailment Expenses.

We offer two plans for your selection:  the Supreme Plan & the Premier Plan. Both plan provide the same coverage, however, the differ only in the maximum sum insured per person.

For further information of the Schedule of Benefits, please log in to the Digital Business Banking platform and select General Insurance > Business Insurance Solutions > Employee Protection > Group Business Travel Insurance > Download the Product Factsheet or contact Chubb at (852) 3191 6668.

The company must have at least 3 employees to apply.

Your company must operate in Hong Kong and the relevant departure must be from Hong Kong.

Only Hang Seng Business e-Banking Primary Users can submit this application.

Only the principal account is eligible to apply.

Each company can apply for just one travel insurance policy.

No. The following types of occupations or industries are excluded:

• Disciplinary forces or emergency services 
• Active armed services or forces
• Offshore oil and gas rigs
• Professional sportspersons
• Diving and related occupations
• Ship crews
• Pilots and aircrew
• Forestry
• Logging and saw mills
• Mining and extraction
• Fishing/aquaculture
• Construction workers
• Railway workers
• Gondola or scaffolder workers
• Stunt persons
• Use of explosives
• Couriers
• Two wheeler delivery

Yes, please refer to the following questions and answers for details and conditions. 

Please log in to the Digital Business Banking platform and select General Insurance > Business Insurance Solutions > Employee Protection > Group Business Travel Insurance > Get Instant Quote to start the application process.

1. Please log in to the Digital Business Banking platform and select General Insurance > Business Insurance Solutions > Employee Protection > Group Business Travel Insurance > Get Instant Quote.
2. Select a plan and fill in the details before submitting your application.
3. Processing by Chubb.
4. After receiving the policy and payment invoice, please make the premium payment within 14 days.

For a group exceeding 40 travellers, please contact our Insurance Manager at cmb.dbb.gi@hangseng.com.

The application process only takes a few minutes. If your application is accepted, the insurance policy will be issued and sent to your contact e-mail address within 10 working days. 

If your application is accepted, the insurance policy will be issued and sent to your contact e-mail address within 10 working days. 

Yes, if you want to review your Group Business Travel Insurance applications within the past one year, please log in to the Digital Business Banking platform and select General Insurance > Business Insurance Solutions > Employee Protection > Group Business Travel Insurance >  Application Record to check and download your application history.

Chubb reserves the right of final approval of the policy issuance. If your application is accepted, the insurance policy will be issued and sent to your contact e-mail address within 10 working days. 

Should any special situations arise or additional information be needed, Chubb will contact you via e-mail within 3 working days after your submission. ​

For any inquiries regarding the application status of the Group Business Travel Insurance, applicants may contact Chubb at (852) 3191 6668 around five working days after submission. Office hours are Mondays to Fridays, 9:00 am to 5:30 pm, except public holidays. 

No, the earliest effective date is 3 calendar days after the  application date. 

Example:
Application Date: 9 May 2025
The earliest effective date:  12 May 2025

Yes, the latest date on which you can select the effective date is within 90 days after the application date. 

Example:
Login date: 9 May 2025
The latest day you can select: 7 Aug 2025

After policy issuance, you will receive the insurance policy with the payment invoice: Please settle the premiums by bank transfer within 14 days from the Voucher Date, and send the Debit Note and payment advice slip by email to HK.Receivables@chubb.com